Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
The worst fridge and buying experience I've ever h
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first unit we got was an open box model that ruined our food because it couldn't keep cold. The BB team refused to help me out with their defective product because I didn't buy their protection plan. After jumping through several hoops, I was able to "trade" it in for the same model but brand new in box, though I still owed additional funds to make the trade. The new unit struggles to stay at 40 degrees and is driving our family insane with how loud it is. The fridge goes back and forth between a constant buzz sound and intermittent squeaks. I've spent hours on the phone with people who give me different answers. At this point, we are exhausted and have just admitted defeat with our noisy, barely food-safe fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We appreciate your feedback, as it provides valuable insights into your journey. We understand how important it is for a refrigerator to perform reliably and quietly, and we acknowledge the challenges you faced during this process. Your input is key to our ongoing efforts to enhance product quality Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very good and it work with atmosphere and the cooler was okay
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Everything i expected and i will for sure recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing and very good quality and price.
I would recommend this to a friend - Pros mentioned:Overall performance
Garage fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Refrigerator and freezer running great so far.
I would recommend this to a friend - Pros mentioned:Overall performance
White Refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and simple. Great for an every day refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
5 star or more
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and useful refrigerator, it gets cold fast plsu its very spacious.
I would recommend this to a friend good all the way around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fridge was just what we needed, delivery was excellent will return for future purchases.
I would recommend this to a friend- Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great , great Value. Delivery and setup people were extremely nice and accommodating
I would recommend this to a friend - Pros mentioned:Temperature control
It does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the on sale price it was purchased at it’s fine. It runs cold like a refrigerator should, biggest downfall it is a loud fridge. You can very clearly hear it turn on and run to maintain temperature.
I would recommend this to a friend - Pros mentioned:Size
LJ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we needed, using as an extra refrigerator i garage. The size is good for an 18 cu ft it seems large inside.
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and solid fridge! No high expectations but it still delivers.
I would recommend this to a friend - Pros mentioned:Capacity
Space saver!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for our garage !! Offers all the extra space we need . This was a great buy!!
I would recommend this to a friend Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's roomier then when I expected. Perfect for what I need it for.
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i needed, delivery was smooth and installing was done perfect
I would recommend this to a friend- Pros mentioned:Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for the space i have. I love the fact it has a freezer and fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good quality for this 18 Cut ft top freezer refrigerator white.
I would recommend this to a friend Good garage backup for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is decent for the price paid. I use it in my garage for overflow items. Serves my purpose well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is serving you well as a garage backup. It’s great to know it’s meeting your needs and providing reliable extra storage at a good value.
We appreciate you taking the time to share your experience and hope it continues to be a helpful addition to your home. Ivy | Insignia Support
- Pros mentioned:Size
Perfect garage fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect garage fridge. The size fits well in our garage.
I would recommend this to a friend - Pros mentioned:Size
Great size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size refrigerator for the garage. This is replacing a refrigerator I've had since 2001.
I would recommend this to a friend