Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles - White.
  • Alt View 13. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles - White.
  • The refrigerator has a capacity of 18 cu. ft. and features a fixed glass shelf and two adjustable glass shelves. It also includes two humidity-controlled crisper drawers, two door trays, and a dairy compartment. The freezer section has a removable shelf, two door trays, and a frost-free design.
  • Versatile Placement Reversible doors provide flexible placement options 2 adjustable feet.
  • Interior light: Easily adjust the temperature of the refrigerator and freezer by rotating the control knob. Recommended temperature for the refrigerator is 35°F (1.6°C) and for the freezer is 0°F (-18°C).
  • Alt View 14. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles - White.
  • Complete the setup with the TM Ice Maker Kit Insignia NS-ICEF2W2 / 6465053 ST SAm - I. Works with model / SKU numbers: NS-RTM20SS3 /6507733 / 6507733, NS-RTM18WH2 / 6472691, NS-RTM18SS2 / 6472692, NS-RTM18WHD2 / 6472693, NS-RTM14SS5 / 6562450, NS-RTM14WH5 / 6595153, NS-RBM18SS0 / 6467055. Best Buy.
  • Angle. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles - White.
  • Left. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles - White.
  • Alt View 11. Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles - White.
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles Features video 1 minutes 50 seconds

Insignia™ - 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator with Handles - White

Model:
NS-RTM18WHD2
SKU:
6472693
Highly rated by customers for:
$449.99
Save $250
The comparable value is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 2006 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,006 reviews
  • Pros mentioned:
    Overall performance

    Good item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks. Easy pickup and setup. Great product thanks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Insignia Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for a garage refridgerator. Great Customer Service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Review of refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great and meets our needs with storage and size

    I would recommend this to a friend

  • Perfect for the garage

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the garage! Keep temperature well, nice a spacious.

    I would recommend this to a friend

  • Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and quality Nice design and build

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Stainless steel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good for second freez or garage Or apartment

    I would recommend this to a friend

  • Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and service are good. Like the product and price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Not a stupid robot giving review.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than expected. Easy to install handles. No hassle Delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Blast Off!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some funny noises but keeps the food super cold!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Overall good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the fridge, it's working as it should. Hope it last.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Ottman Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect size and plenty of room- we love it.

    I would recommend this to a friend

  • Perfect garage refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a garages refrigerator and freezer. Plenty of space for all your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good product, ok service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came missing some of the white plugs that go into the screw holes. Also when the guys delivered it, they tucked the cord up in the back of the fridge so far that it almost pulled off while they were rolling it to the door. Everything else is good. Fridge works fine, etc.

    I would recommend this to a friend

  • Cool savings

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped everywhere for a garage refrigerator. This was by far the best value and highest rated fridge for our needs. Since we have TotalTech membership delivery, installation, haul away of the old one and 2 years of additional warranty were all included for free.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    VALUE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, quiet and good storage space. In-stock, delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. Plenty of room and the door seal is fantastic

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BUT the refrigerator section sometimes gets warmer on the spoiling section with me not opening much

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, ZachM, for sharing your experience! We're glad to hear that the Insignia™ Top-Freezer Refrigerator has been great overall, but we understand how frustrating temperature inconsistencies can be. If the refrigerator section is getting warmer unexpectedly, you might want to check the temperature settings, ensure proper airflow, and verify that the seals are closing tightly. If the issue persists, Best Buy's support team may be able to offer additional troubleshooting steps. We appreciate your feedback and hope you find a solution soon! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Top of the class

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Greta service. Working properly

    I would recommend this to a friend

  • Perfect for our needs. Great price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Great price. Replacement...

    I would recommend this to a friend

  • Good fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been good a little noisy but it’s been working good.

    I would recommend this to a friend
Page 68, Showing 1,341-1,360 of 2,006 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.