Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Customer reviews
Rating 4.5 out of 5 stars with 2003 reviews
(2,003 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Great garage refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Excellent value! Very quiet and efficient. Like the slightly larger freezer space.
I would recommend this to a friend - Pros mentioned:Noise level, Temperature control
Rated 5 out of 5 stars
Quite pleased with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a refrigerator to replace one in the basement -- that was 57 years old (amazing). We didn't have a need for anything other than the same basic top-freezer refrigerator style. This one fills the need perfectly. Is it the very best in quality? No -- but you don't expect it at the price point. I read other reviews stating it's cheap quality, etc. I find this to be just fine. It seals tightly. It keeps a constant cold temp. (I bought a new fridge/freezer thermometer at the hardware store -- and the temp has been very stable). Some people's review said it was noisy. Ours runs very quietly. (The old one, at its age, was running 24 hours a day -- it was getting louder -- so we're really pleased with the new one. Surely we're using less electricity with it.) The delivery people we had was a third party contractor to Best Buy -- and maybe we lucked out -- but they were terrific. They set it up, made sure it was level, peeled off all the tape and protective plastic and left things nice and clean. I guess in summary -- it's perfect for the basement refrigerator. It's perfect for smaller spaces, apartments, condos, cabins, even a small office. It's not high end, and isn't meant to be. We're happy and think it's worth looking at. (I looked at a place that sells refurbished units thinking "it's for a basement" -- but they were scratched, had cracked plastic parts, and some had odors. And their warranty was short and even getting a 1-yr warranty would have added cost. At the end of the day -- the only difference in what I paid was for the Best Buy 5-year protection plan. Given comments from others saying they have had problems "later on" -- I opted to take the extra protection.)
I would recommend this to a friend - Pros mentioned:Noise level, Size, Temperature control
Rated 5 out of 5 stars
Insignia 18cf Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the Insignia refrigerator 20 days ago, and it is working flawlessly. I added metal stacking shelves and small plastic bins in the freezer and fridge sections for sorting. Lots of storage spaces on the door which are perfect for my supplies. It is quiet running, keeps temps as selected. I like the simplicity of the interior, and the size is perfect for my small kitchen. Earlier in the year, I bought an Insignia 7cf freezer which I am also very happy with. Great prices on both also.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
Nice product, good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement refrigerator for the basement, just a basic model. This unit is large, quiet, and works well. All at a very affordable price. Only had it two months but so far I am very pleased with it.
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 5 out of 5 stars
reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The top-freezer design means the freezer compartment gets less convenient access if you frequently need frozen items—you're bending over less than bottom-freezer models but more than side-by-side options. The white finish shows dust, fingerprints, and spills readily, so regular wiping maintains that clean appearance. The ice maker, while functional, is fairly basic compared to premium models with filtered ice systems. The door storage compartments are somewhat shallow, limiting what you can store there compared to some refrigerator designs. The energy efficiency is adequate but not exceptional compared to newer Energy Star models, so utility costs may be slightly higher. The interior lighting could be brighter for better visibility when searching for items. The shelving, while sturdy, offers limited flexibility in terms of height adjustment compared to premium refrigerators.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fridge works very well runs quietly. very spacious
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Thank you "Insignia" for making superb fridges!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product by "Insignia" with perfect capacity/ fridge is working very quietly - very happy with this amazing purchase!
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator an it’s nice space I have room to put all my things even more space on the door
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Very pleased with my new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with .y new refrigerator. Not only does it look great in my kitchen but it works flawlessly. With all the room I have in there, I have no problem getting all my food in there now . I am very pleased with my new refrigerator.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing delivery !!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service. Quick and smooth. Very precise with time and kept us updated the whole delivery! Very appreciated
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance, Temperature control
Rated 4 out of 5 stars
A serviceable fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is quite short. You really can't see inside it all that well unless you duck or are under 5'6". However, it seems to do the job well enough. There have been no issues, everything is properly chilled and it's relatively silent. It has to snap shut so don't try to rely on it swinging to a close. Also be wary of the freezer drawers, they're quite small.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Size
Rated 5 out of 5 stars
Perfect fridge for garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. We got this fridge for our garage and it fits perfectly. It’s very quiet and roomy. Delivery was also great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mary,
Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with Handles! We're thrilled to hear that it fits perfectly in your garage and that you're pleased with its quiet operation and spacious interior. It's also great to know that the delivery experience was smooth and satisfactory.
If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Affordable and Dependable Refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this refrigerator, and I couldn’t be happier with my choice. From the moment it was installed, it impressed me with its sleek design and finish, which instantly elevated the look of my kitchen. Performance-wise, it’s outstanding. The cooling is consistent and efficient, keeping everything from fresh produce to frozen items at the perfect temperature. I’ve noticed my fruits and vegetables stay fresh much longer than they did in my old fridge, which has been a huge plus. The interior layout is thoughtfully designed, with plenty of adjustable shelves and spacious compartments that make organizing groceries easy. The door storage is especially convenient for larger bottles and frequently used items. Another thing I appreciate is quiet it is. It runs smoothly without any noticeable noise, which makes a big difference in a busy household. Overall, this refrigerator combines style, functionality, and reliability, I would recommend it to anyone looking for an affordable and dependable appliance.
I would recommend this to a friendRated 4 out of 5 stars
Nice medium size fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this refrigerator, and I couldn’t be happier with my decision. From the moment it was installed, it has exceeded my expectations in both performance and design. The cooling is consistent and efficient, keeping all my food fresh for longer periods. The temperature control is easy to adjust, and I’ve noticed a big difference in how well it maintains even cooling throughout every shelf. The freezer works just as well—no frost buildup and everything stays perfectly frozen. I also love the layout. There’s plenty of space, and the adjustable shelves make it easy to organize everything, whether it’s large containers or smaller items. The door storage is especially convenient for drinks and frequently used items. On top of that, it runs very quietly, which is a huge plus. The modern design looks great in my kitchen and gives it a clean, updated feel. Overall, this refrigerator offers excellent value for the price. It’s reliable, spacious, and well-designed. I would definitely recommend it to anyone looking for a high-quality appliance.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Review of Insignia Refrigerator Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our purchase. Good looking refrigerator freezer. Works very well, Is very spacious. Very good service in bringing the appliances home and removing the old appliance. The price was very reasonable for the size of the refrigerator freezer. Very silent operation of the appliance so it is very comfortable. Thank you Best Buy
I would recommend this to a friend - Pros mentioned:Capacity, Size, Temperature control
Rated 5 out of 5 stars
Great garage fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our garage fridge. Its large enough to be used as a main house fridge for a smaller family. It keeps everything cold and has sturdy door storage. The freezer is large and can hold quite a bit. Overall great purchase for our needs, and the price was a steal.
I would recommend this to a friend - Pros mentioned:Overall performance, Temperature control
Rated 4 out of 5 stars
Nice economy refriderator,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this as they had in stock, when junk Samsung died again. This fridge has no frills, but got to temp fast and is working properly, will keep in garage when get new house replacement
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Temperature control
Rated 5 out of 5 stars
insignia fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great, plenty of storage, very cold, Very satisfied.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Down To Earth Refrigerator At Great Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a more than adequate, down to earth refrigerator. Has worked right from startup. It is so quiet. Seems more than its 18 cubic feet. Delivery and installation was top notch. Be careful to check for any dents. If you accept the dent, ask the delivery people for the phone number to call to report the dent and get extra discount if you choose to keep the refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great for what it is.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plain vanilla refrigerator - perfect for apartments. Bigger Freezer, smaller refrigerator, than our old Kenmore. But overall seems bigger on the inside. Strong door shelves, Super Quiet!
I would recommend this to a friend













