Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first one had defective door but was replaced and eorks good so far
I would recommend this to a friend - Pros mentioned:Overall performance
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well....................................
I would recommend this to a friend - Pros mentioned:Overall performance
Good price quality product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good rental unit refrigerator as price is good and seems to be good quality
I would recommend this to a friend Best deal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. Good storage space inside.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting your needs with great storage space and value. It’s always great to know our products are making a difference in our customers’ homes!
We appreciate you taking the time to share your experience. If you ever need anything else, we’re here to help. Ivy | Insignia Support
- Pros mentioned:Size
Just right size and features.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just the right size and does everything I need for my pool house.
I would recommend this to a friend - Pros mentioned:Temperature control
rental fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good fridge - am renting it for now keeps food very cold
I would recommend this to a friend - Pros mentioned:Size
My Best Buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size refrigerator for a small kitchen with plenty of room
I would recommend this to a friend My experience buying this 18 Cu. Ft Insignia.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge lasted just short of a year. I ordered it in April 2023 because they were out of stock, they delivered it on June 8, 2023 and it stopped cooling 1st of June. It was out of warranty as the manufacturer starts the year not when it's delivered but when you paid for it or in this case ordered it! I've never had this happen, I normally buy used refrigerators but splurged. So very disappointed in insignia brand but more so in Best Buy not standing behind their products. Will it work out better for them in the long run for one time purchases?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear that your Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles did not meet your expectations and stopped cooling shortly after delivery. We understand that you felt misled by our warranty policy, which starts from the order date, not the delivery date. We apologize for any inconvenience this has caused and appreciate your feedback. We take all concerns seriously and will take them into consideration to improve our product and customer experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Capacity
Fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price. Can store everything we need.
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic refrigerator and excellent service. Not fancy but does the job
I would recommend this to a friend - Pros mentioned:Overall performance
The perfect fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge Would Highly Recommend Love It alll
I would recommend this to a friend very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was very good product and very good service thanks
I would recommend this to a friend- Pros mentioned:Overall performance
P lol
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a second fridge. Seems to be a perfect choice so far.
I would recommend this to a friend - Pros mentioned:Overall performance
it works that's what we needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we need a small refrigerator for the garage this one works fantastic
I would recommend this to a friend Functional and premium
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great functional fridge, works as intended with high quality shelves and materials.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Mike! We're happy to hear the fridge is both functional and feels premium. Quality materials make all the difference!
- Shiela | Insignia Support
Best Buy Refridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal great price, just not getting food that cold
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thanks for your honest feedback! We're glad you got a great deal—though we’re sorry to hear it’s not cooling as expected. If you need troubleshooting help, our team is just a call away. |Angelica| Insignia Products|
Excellent Garage Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia is a very well constructed refrigerator that is a great solution for a garage refrigerator. The price is good and there is lots of interior space with door shelves that accommodate lots of large containers. The freezer functions very well and easily maintains sub 10 degree temperatures.
I would recommend this to a friend- Pros mentioned:Size
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the perfect size and price for a garage refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Good refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose. It keeps all my food cold as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice to have a refrigerator that works! Thanks
I would recommend this to a friend