Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
New Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, no problems at all. Installers were great
I would recommend this to a friend Great for a family of 3
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a family of 3 it works perfect. Nice storage space for all your produce and the side compartments are so spacious.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LeslieG! Thank you for sharing your experience! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a perfect fit for your family. Enjoy the spacious storage and convenience! |Angelica| Insignia Products|
Works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine. Just making low noises I'm not use to.
I would recommend this to a friend- Pros mentioned:Overall performance
Product review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. I will purchase this refrigerator again
I would recommend this to a friend - Cons mentioned:Freezer performance
Worst Fridge EVER!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don’t write product reviews because the bad reviews mostly have to do with something othet than the product, but this fridge is so awful, I had to do a review. The freezer worked for a couple of months, but then stopped freezing. BB replaced it with another fridge and the freezer did not freeze at all. Hencw another replacement…now when we open and close the fridge door, the freezer door pops open. Of course, we didnt realize it until we returned from a week vacation. So 3 times, we’ve had to throw away our freezer contents because the freezer doesnt work. They’re coming to “fix” the freezer door this week but I’m not holding my breath.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, NeseMabry, for sharing your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. We appreciate your honesty and are sorry to hear about your experience. Your input is valuable to us, and we will use it to improve our products and services. Thank you for taking the time to share your thoughts. Jeth | Insignia Support.
- Pros mentioned:Temperature control
Grreat Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Work Refrigerator, keeps the food cold and the ice colder
I would recommend this to a friend Excellent Service with purchase and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great, installation was quick and the delivery was very good
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you had a great experience with our service, and that the installation and delivery went smoothly. It’s always our goal to make the entire process as efficient and satisfying as possible for our customers.
Keith | Insignia Support
Not cold enough top or bottom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I have it on the coldest setting I can have it on the freezer and the refrigerator and my milk is never cold I have to add ice and my icecream is never frozen it’s soft serve not sure if that’s normal for this fridge
No, I would not recommend this to a friendVery nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice size and it is very roomy. Lots of storage room.
I would recommend this to a friend- Pros mentioned:Overall performance
Great back up refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, BB did a great job delivering it & setting it up
I would recommend this to a friend - Pros mentioned:Size
Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our mom ..Perfect size and price for this ..
I would recommend this to a friend - Pros mentioned:Overall performance
Insignia Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. Pleased with the customer service.
I would recommend this to a friend - Pros mentioned:Overall performance
TWO THUMBS UP!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSIGNIA REFRIGERATOR THAT I BOUGHT IS EXCELLENT!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Perfect for a spare refrigerator in the garage!
I would recommend this to a friend - Pros mentioned:Overall performance
fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator has been working perfectly with no problems.
I would recommend this to a friend Father in laws new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in my father in laws kitchen he needed something new!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nikki,
Thanks for the thoughtful review! We're so glad to hear the refrigerator fits perfectly in your father-in-law’s kitchen. It’s always rewarding to know our appliances are helping families stay comfortable and well-equipped. We hope it serves him well for years to come! Patricia | Insignia Support
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the Insignia Refrigerator. The door does not close properly. You have to shut it yourself. It was too low. you might bump your head. I had difficulty placing the side piece on the inside door.
No, I would not recommend this to a friend- Cons mentioned:Freezer performance
Great for drinks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer seems to have warm spots. Certain items will stay frozen but other items are not.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your concern about the warm spots in your freezer. This issue can be caused by several factors, such as blocked air vents, a malfunctioning thermostat, or dirty condenser coils. Ensuring proper airflow and regular maintenance can help improve the overall performance of your freezer. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at insignia@bestbuy.com. Keith | Insignia Support
- Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge at a great price. Gets the job done.
I would recommend this to a friend Check this one out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the price. I would highly recommend.
I would recommend this to a friend