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Customer Ratings & Reviews

$449.99
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The comparable value is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 2006 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,006 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was early and wouldn’t wait. So a neighbor had to come and sign to have it left outside. Had to pay someone else to get it inside and I don’t think that was fair when y’all came early

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little refrigerator! Perfect for what I needed it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insight freeze is a great this item quality is very good I love so much

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review! We're thrilled to hear you're loving the quality of the refrigerator.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a backup garage fridge. Works great…..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Great lil frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and price. It s a nice addition to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely impressed with my new Insignia refrigerator and with the Best Buy employees who not only assisted with my purchase but also with the Best Buy team who moved my new refrigerator into my house and made certain it was installed correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God product for the price. Very spacious freezer section

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised, it’s a nice refrigerator but it only has the 2 bottom drawers on the inside, it doesn’t have the little drawer that most other refrigerators like this one have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came slightly damaged but not significant enough to return.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good simple fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple fridge that was easy to install and minimal looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Delivery was marvelous. Very happy with the adjustable shelving.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi EileenP,

      Thank you for your wonderful review! We're thrilled to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is working great and that you had a marvelous delivery experience. It's fantastic to know that you're happy with the adjustable shelving feature. Your satisfaction is our top priority. If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and the service was grrrrrrreatttttttt

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. No complaints thus far. Cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. No issues so far. I've only had it 9 days. I like the solid shelves. It's a bit on the small side, but it's enough for just me. (And my mother storing extra milk and juice she bought on sale. At least the shelves in the door are big enough to hold the 1/2 gallon cartons. Haven't tried a gallon carton yet.)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. Works better than my previous fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and practical. Perfect for a small kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Freezer Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent refrigerator for the money. My old one died and spoiled all my food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RobertL, for your review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're glad to hear that you find it to be a decent refrigerator for the money. We're sorry to hear about your old refrigerator and the spoiled food. Your satisfaction is important to us, and we're pleased that Insignia™ is meeting your needs. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    White fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, good price, energy saving, fridge for rental unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our tenant's refrigerator went out and we needed a fridge quickly. We selected a refrigerator around 7:00 one evening, and the next morning by 9:00 am the fridge was delivered and tenant was extremely pleased with the quick turnaround, we were too....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of room for groceries.

    I would recommend this to a friend