Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
The Honda Accord of Fridges
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good basic fridge. No frills, but it has everything you need. The one downside, is I wish there was some under shelf storage
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JeffreyL, thank you for your feedback! We're glad to hear that you find our fridge to be a good basic option with everything you need. We appreciate your suggestion for under shelf storage and will definitely take that into consideration for future improvements. Thank you for choosing our product! -Carlo, Insignia Products
Great Frig, Good price..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this model, it was fairly priced and has great reviews.. I would recommend this to others for sure.. I will be purchasing a dryer soon from best buy as well. I hope this review helps others in the market for a new frig..
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fringe for my son’s new apartment. He is very happy with it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LenaS! Thank you for your feedback! We're delighted to hear that your son is very happy with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator. It's great to know that it was a good choice for his new apartment. We appreciate your support and hope it continues to serve him well! |Angelica| Insignia Products|
My white frige
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was perfect for the space I needed it for and for what I wanted it for
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sand,
Thank you for sharing your experience! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator fits perfectly in your space and meets your needs. If you have any further comments or need assistance, don't hesitate to reach out. Patricia | Insignia Support
recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in chill and freezer.. We never know the brand or never heard this unit! But is working good!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's great to hear that the unit is working well for you! Sometimes discovering a lesser-known brand can lead to pleasant surprises. Whether it's keeping things chilled or frozen, having a reliable appliance is essential. If you have any other comments or need further assistance, feel free to reach out. Happy cooling! - Carl | Insignia Products
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the garage and quickly found out it's minimum operating temperature was 55 degrees. That means it would not function for five months out of the year in Minnesota. Best Buy worked with me on an exchange to get a model that works at 38 degrees but had to pay more
No, I would not recommend this to a friend- Cons mentioned:Freezer performance
Do not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRID! Within just a couple of months my new refrigerator’s freezer stopped working and I have lost a great deal of food. No wonder I got such a good price on this Insignia product. After hours of trying to get someone out to fix it we tried other repair companies. Not one of them wanted anything to do with Insignia brands.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Best Buy sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great but best buy really sucks. They're very unhelpful and they never offered a refund for the services I paid for but they didn't do. Overall I would highly recommend that you shop anywhere else. Best Buy should just roll over and die like radio shack and circuit city
No, I would not recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really good for the price but its acting weird and its only been a couple of months. I cant have another fridge die on me. Get the warranty!
I would recommend this to a friendIntroduce to all my friends
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and good condition item also i can give good rates for your service
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DammikaW, for your excellent feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you received great service and that the refrigerator met your expectations. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really is a good fridge.. only wish it had a space for lunch meat. Honestly that was an overlook on my behalf. Overall satisfied with it.
I would recommend this to a frienddented in no box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came dented. They are going to replace it because they were only giving me $48 refund
I would recommend this to a friendNa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Referigator is great,enough room keep food and juice ,cold and fresh,frezzer is really great,all things frozen well and fresh overall,happy with the way this item has worked out me.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good although simple setup should be included without extra charge
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, SandyK, for your feedback on the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're pleased to hear that you're satisfied with the product. Your suggestion regarding the setup is appreciated and will be taken into consideration. Enjoy your new refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful fridge for our garage! They delivered fast and efficiently!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is a wonderful addition to your garage. It's great to know that the delivery was fast and efficient. If you have any other comments or need assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|
NOT COLD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have both the refridgerator and freezer on the coldest settings. A popsicle in the freezer is soft and falls off the stick. The fridge is not as cold as I would like. I bought for a garage fridge (It is a insulated garage and it is currently winter 55 degrees out there and still not cold enough inside. Its ok for drinks but I wouldn't chance milk or freezer for meat or ice cream.
No, I would not recommend this to a friendRefrigerator replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a replacement for a rental unit. Easy to order and the delivery, removal of the old appliance and setup was smooth and pleasing to the tenant.
I would recommend this to a friendInsignia refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivred on time and quick to placed in home correctly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, RoderickT! We're glad your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator was delivered on time and placed correctly. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
- Pros mentioned:Overall performance
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does consistently keept he fridge cool. The freezer consistently freezes and its not even on the highest climate setting
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Nowhere to order replacement parts
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, but the first time I took out the glass over the fruits and vegetables to clean it and shattered into 1 million pieces and I’m having a hard time finding where to order a replacement
I would recommend this to a friend