Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- SKU:
- 6472693
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on this refrigerator. I was looking for a refrigerator for my rental.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in damaged the crew that brought it in took pictures and said they would submit claim. That was 2 months ago and haven’t heard a word.
No, I would not recommend this to a friendnice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge and prompt delivery, good service from the geek squat
I would recommend this to a friendgood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good in budget. ghgggggggggggggggggggggggggggggggg
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ShahidulI, for your feedback. We’re glad to hear that you found the refrigerator to be a good budget-friendly option. Your input is valuable, and we appreciate you taking the time to share your thoughts. Tine | Insignia Support
delivery Suck , driver suck
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst then poor, driver is so rude never bring Refridgeretor to house . parked across the road . tried to call no answer even looking at me just drive . waited week for and now no refrigerator. one they delivered did not even worke 6 month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the poor delivery experience and the issues with your Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator. It's unacceptable that the driver was rude and did not deliver the refrigerator to your house. Additionally, it's frustrating to hear that the refrigerator stopped working after just six months.
We take full responsibility for these shortcomings and are committed to making things right. Please contact our customer service team directly so we can provide alternative solutions. We want to ensure you receive the service and product quality you deserve.
Thank you for bringing this to our attention. We are dedicated to improving our service and hope to restore your faith in our brand. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
Mo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worse delivery.. they made me wait all day and never call before arrival
I would recommend this to a friendrefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a basic refrigerator at a good price but the delivery service not so great.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge love it ... food is perfectly chilled even in the door
I would recommend this to a friendGreat Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got great open box price for a near brand new fridge for the garage
I would recommend this to a friendGot a new Fridge!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved how quick and easy it was! They were so friendly and courteous!
I would recommend this to a friendNone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge fits perfectly in my new kitchen
I would recommend this to a friendOk, not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st one delivered had small dent in side, 2nd one delivered had multiple dents all over it. Smaller than expected overall. Set to recommended settings and anything pushed to back of refrigerator freezes.
No, I would not recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived on time, without flaws. product is easy to use.
I would recommend this to a friendTerrible product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this product. Terrible experience. 4 weeks passed the warranty it goes out no help from manufacturer or bestbuy. They recommended 600 dollars repairs for a 400 dollar product. Will
No, I would not recommend this to a friendHome owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator! Would recommend! Would buy again!
I would recommend this to a friendBest looking refrigerator in the landfill.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted exactly 1 year and 15 days. 15 days after the warranty expired. I will never buy this brand again.
No, I would not recommend this to a friendFabulous referigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always a good quality referigerator by Insignia…
I would recommend this to a friendSafe?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer doesn't get as cold as the safe temperature for a freezer; although, food freezes.
No, I would not recommend this to a friendGreat second fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room and adjustable shelves .
I would recommend this to a friendWorks fine but stopped working in Winter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this in my garage and I purchased this in June. This stopped working after 6 months and food in the fridger started to melt. It exerted some weird smell. I had a geek squad tech come out and check it and he said theres nothing wrong with it and they dont sell a garage heater kit for this. :(
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience you have experienced with your refrigerator. We understand how frustrating it can be when an appliance stops working properly, especially in a garage setting. Unfortunately, Insignia does not sell a garage heater kit for our refrigerators, and they are designed to be used indoors. We appreciate your insights and will use them to improve our products and services. Keith | Insignia Support