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Customer Ratings & Reviews

$449.99
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Customer reviews

Rating 4.5 out of 5 stars with 2003 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,003 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what I was looking for. It is was the right size. The best price I could find. It works great too. I got it delivered fast. I am a very happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    Great price for a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Quiet. Plenty of room with lots of shelves and door compartments. Great price too. Delivered right on schedule with care and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, plenty of space, extremely easy to put together.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good size fridge. Very durable and spacious

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price, works well and has lots of space. Keeps food cold and doesn't make loud noise like some do. Would definitely buy again when needed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good capacity, good design, good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge at a great price !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge at an even better price ! It was a perfect birthday gift for my momThe pickup process was easy and the staff was friendly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles exceeded your expectations and made a perfect birthday gift for your mom. We're also glad to hear that the pickup process was smooth and that our staff was friendly and helpful. Your satisfaction is our top priority, and we're grateful to have customers like you who appreciate our products and service. We look forward to serving you again in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Noise level, Temperature control

    Rated 5 out of 5 stars

    Great second fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very quite ans the temps are consistent. Holds a lot more than i thought it would. Perfect for holiday food storage and more.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge at an amazing price...works great and has lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    PERFECT FOR SMALL HOME, APARTMENT OR GARAGE FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator starting failing and it would be weeks before our new one with bells and whistles arrived. I saw this one and grabbed it. We have been meaning to get a second fridge for the garage to hold drinks, overflows at holidays, etc. It can be equipped with an ice maker, but we did not need it. It works perfectly. It would also be great for a smaller home or an apartment. Sorry my current fridge started to fail after 24 years, but it was the push I needed to go ahead and grab this one. Now, neither refrigerator is stuffed to the gills and I can shop confidently knowing I have a place to put everything without cramming things in. I love it!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator, it has many different compartments for storage and holds extra juices, fruits, veggies etc. we catch on sale. Nice and spacious, this Insignia is a great addition to our household.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you're very happy with the refrigerator and that it's providing the space and organization you need for storing juices, fruits, veggies, and more. It's great to know it’s been a valuable and spacious addition to your household, especially when caught on sale.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Frig for additional storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old offload Refrigerator in the garage was about to expire. The estimate to repair was high, so we decided to replace it. The Insigina we purchased was a perfect choice. Great price, just the size we wanted, and perfect for our needs. Installation performed by your delivery people was seamless. Thanks, Best Buy !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator was the perfect choice for replacing your old garage refrigerator. It's great to know that you found it to be the right size, at a great price, and that the installation by our delivery team was seamless.

      If you have any other feedback or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll qualify this review by saying it was replacing a too small refrigerator which had been in place at the very least 20 years, probably much more. That said, the refrigerator has a liberating amount of space. It keeps things cold in the refrigerator without any freezing issues. It keeps thing frozen in the freezer without making them into blocks of ice. There isn't any condensation buildup. It was also $100 cheaper than any remotely comparable refrigerator I could find. I cook meals from scratch every night, and I need a refrigerator that can keep the food I need on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Great value Refirgerator for it's size and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great little refrigerator! Best price for the size. Works well. Has an ice-maker option. It's Quiet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RaijDude, we sincerely appreciate your business and your valuable feedback. Thanks for letting us know that you love our product, and you made a good deal. Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Carlo | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    GREAT REPLACEMENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator. It is so quiet and suits all my needs. The delivery and setup was great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works great! Doesn’t make any loud noise and temperature is amazing.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! It’s fantastic to hear that it works great, runs quietly, and maintains an amazing temperature. Your feedback is valuable, and we appreciate your 5-star review!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Priced Right, so we gave it a shot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a scratch and dent item we bought from a Best Buy Outlet location. There was a dent in the top, a little of the insulation was visible, but it worked fine. For us this was a garage fridge, so it didn't need to be anything fancy or have a lot of features. For the price, with a decent warranty, it was a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is the perfect size and works great. The delivery was on time, and the driver called me when he was about 20 minutes away which was nice. There were no boxes or anything to dispose of which I was very happy with. It came with an ice tray which was a nice surprise. The only thing I didn’t realize before I ordered it is that it only has bottom drawers. I’m used to having a deli meat/cheese drawer as well, but it’s not a big deal for me. I can easily buy some containers to keep things more organized.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Isigna Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchased, I have the best refrigerator. It has a large space to fill up your grocery or save your leftovers. No need to worry if the food going to spoil. It leaves your food cold and the freezer didn’t dissapoint.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Reasonable Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great!! The refrigerator is nice and quiet and cool.

    I would recommend this to a friend