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Customer Ratings & Reviews

$449.99
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The comparable value is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 2006 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,006 reviews
  • Rated 5 out of 5 stars

    New refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with my new refrigerator that I purchased from you. The installation was very good and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst refridgerator ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator about 2.5 years ago, it was for me, my daughter, my son, and husband all to use for are food, about 1 year in it started going thru long defrosts like 2 days long, some days it would go so long to the point i had to buy a deep freezer for my food.. this is a horrible refrifgertor u def would not recommend to anyone who needs a good cheap refrigerator. And now it is also naking a horrible loud knocking noise to the point where you could here it in ny back hallway/basement

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DareiousR,
      Thank you for taking the time to leave a review of our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with Handles. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great price, free delivery!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the great pricing. I needed something reliable for our rental property. The prices are always great. I even got free delivery!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSIGNIA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a energy saver is #1 on my list. This is 2nd refrigerator that I have purchased and havent had any problems..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works when you need a fridge, great for extra storage or as a beginner fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator for one of my rentals. It fits perfectly in smaller kitchens. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reverse Doors for easy access.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went well. However, the Refrigerator doors were not reversed for easy access to open doors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Be Fooled By Their Rebate Offer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, but the LADWP old fridge pick-up rebate they advertise on here is a scam. Nobody will get back to you, and they will never have any appointments available to pick your old fridge up, so eventually you have to just get rid of it unless you want two big fridges running in your house. Awful - false advertisement should be suable for putting this up on their website as an official "rebate"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb top and bottom fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, everything was super easy to assemble. Even came with an ice tray which was neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly! Great customer support. Product exactly what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent fridge i got a very good deal on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insigna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it nwwds better shelving overall good frig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked it up right from the store. Staff even put it in the truck for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my rental. Great buy and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in timely manner and it’s very nice. Also Customer service was excellent . Thank you?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VEry nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, couldn't be happier with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Ordered it online as opened box. Seems brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr John Garnett

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team and appliance salesperson was very pleasant to work eith...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 18 cf refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering,excellent value and fast no hassle delivery

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    miss part

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this refrigerator will not be very expensive. Good size too. Suitable for a family use. But there are always missing parts. I bought a fridge and waited about 2 weeks for the parts to arrive. Then it took another 2 weeks to find best buy to install. It took about 5weeks before and after. I have been waiting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi User839189,

      Thank you for writing a review about our Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.Insigniaproducts.com BBY-ExBrand_Insignia