Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- SKU:
- 6507733
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, capacity, and size of the 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. Many appreciate its quiet operation, roomy design, and bright lighting. The temperature control is also noted, with some mentioning the time it takes to cool down initially. However, a few customers have reported issues with the durability of the shelving.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Shelving
Do better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge said it was open box prior damage but didn’t state the door hinges were bent up the drawers inside were broken I didn’t mind the dings it was advertised with cause it’s against the wall but the doors barely open up cause of the damaged hinges
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user644460, Thank you for taking the time to leave a review of our Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor is already making a sputtering shuddering sound. Quality couldn't stand up to even delivery - dent, scratch, tweeked door hinge by the time it made it to the kitchen. Low price and quality to match unfortunately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator. We appreciate your feedback and are sorry to hear about the issues you’ve encountered. Your input is valuable to us, and we will take it into consideration as we strive to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-20-5-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6507733.p?skuId=6507733
Not Working!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator delivered but trips all my outlets. This should not happen as there was a refrigerator plug in the same outlet previously. Tried different outlets but had the same result. Best Buy is sending a replacement but holding out any future judgement until I receive the replacement. I will update once I receive replacement but right now it is a zero!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JuliusM. Thank you for writing a review about our Insignia Top-Freezer Refrigerator. I apologize that you this refrigerator trip all your outlet and already tried different one but still the same issue. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com