Customer Ratings & Reviews
- Model:
- NS-RTM20SS3
- |
- SKU:
- 6507733
Customer reviews
Rating 4.5 out of 5 stars with 283 reviews
(283 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance, capacity, and size of the 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. Many appreciate its quiet operation, roomy design, and bright lighting. The temperature control is also noted, with some mentioning the time it takes to cool down initially. However, a few customers have reported issues with the durability of the shelving.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Yaay
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Works really well, decent size. We had a French door fridge but it kept breaking. This one has been great!
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The design is very nice & modern. It has more than space for storage and what I really love is how quiet this fridge is.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is well designed and works great. The freezer is amazingly cold.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the **Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator**! It’s wonderful to hear that you find it well-designed and that it performs excellently. A cold freezer is definitely a key feature for keeping your food fresh!
If you have any specific features you particularly enjoy or tips for using it, feel free to share. Your insights can be helpful for others considering this fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Ensigna refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine so far love it will recommended no noise
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that our product is working fine for you and that you love it. It's great to know that it's quiet and that you would recommend it. We appreciate you sharing your positive experience!
- Carl | Insignia Products
- Pros mentioned:Noise level, Overall performance
Rated 4 out of 5 stars
replacement refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall this refrigerator performs well as expected, and very quiet. however its storage capacity seems a little smaller than what we expected.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my refrigerator, The right size an alarm sounds when the door is open for too long.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Quite and Much more storage room than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more space inside than my side by side that I replaced! Nice layout and is very quiet. I haven't had it long, but so far so good!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
insgnia 20.5 <3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a true cabinet depth unit. It is important to note that the actual "cabinet" of a cabinet depth refrigerator is the same depth as the cabinets around it, but the doors actually extend beyond the depth of the surrounding cabinets-- this is important, otherwise, the doors would not be able to swing out and open. That said, it is 4" shallower than the full-depth Kitchen Aid unit we replaced, yet it has more usable capacity, especially in the door shelves. We are very happy with the insignia.
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge with good shelf space and great temperature control!
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy inside. Took a few hours to get cold. Delivered and set up in a very professional way
I would recommend this to a friend Rated 4 out of 5 stars
Insignia the best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Electricity savers. Good storage space
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Overall great fridge for it's price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, decent space. I don't like if you don't physically close the doors all the way they don't close themselves however the fridge will beep if the door is left open to long so it st least tells you that you didn't close the door all the way
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's a helpful and balanced review! We're glad you're enjoying the fridge's decent space and overall performance. It's good to know that the door closure requires a physical push, but we appreciate you pointing out the helpful door-open alarm feature. It's great that the alarm alerts you if the door isn't fully closed. - Carl | Insignia Products
- Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Nice Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, works as it should. I was surprised how much freezer space there was.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jamers, thank you for the feedback! We are glad to hear that you are enjoying the ample freezer space in our refrigerator. If you have any other comments or suggestions, please feel free to share. -Carlo, Insignia Support
- Pros mentioned:Size
Rated 4 out of 5 stars
I really like it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, it's bigger and got plenty of storrage, after getting used to the difference - came from a 25.? cuft Samsung French door fridge, so yes it was different Pro: nice size, stainless steel, so far no problems at all Con: I kept hiting my head on the inside fridge, and it seems to be lower BUT may not be Insignia fault - I noticed ALL or some of the appliances are lower hmm easy fix I had my husband and son put it on a pedistal so now right height
I would recommend this to a friend Rated 5 out of 5 stars
Small but mighty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was the perfect fit for my sons new place. Keeps everything cold and is very quiet.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
It's an ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitst fridge delivered with the top crunched. Asked for a new one on the spot. I waited less than a week, received a replacement. The doors have to be shut all the way otherwise if you push it gets stuck and does not close. I'm not that happy with this product. It runs great, other than the structural issues it seems good. O feel I paid too much money for what it's worth.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Small but fits a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage space on the door is smaller in size but makes. Good use of the room it has! Have had it for a week and all is working well so far.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the feedback. We're glad to hear you're enjoying the storage design and that everything is working well so far. It's great to know the compact size is still offering practical space and functionality.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Just rite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Really basic for garage fridge. No ice maker. Gotta buy and install extra. Still does the job fine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Positive review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful buy works great and easy to move around has wheels very nice refrigerator and priced very well so if someone is looking for a refrigerator I would really feel comfortable recommending this item
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review, CalvinC! We're delighted to hear that you're enjoying the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator. It's great to know that it works well, is easy to move around, and is priced competitively. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator!
- Shiela | Insignia Support
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Good refrigerator for my garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is basic refrigerator. I found it pretty quiet. No issues noticed so far.
I would recommend this to a friend














