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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,587 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product it’s perfect, customer service while trying to find the perfect fit for my needs and restrictions was excellent,.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the fanciest A/C but gets the job done...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a life saver. Instantly gets cold....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong air conditioner quality made. Happy we have for the summer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re torn between sizes just get the bigger one I got the one based on the area it says and think the bigger one would have been better because it takes a while to cook down my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Ehh kinda ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely cools the room down but doesn’t give you that freezing feeling that your looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came quickly and was a nice unit. It took a bit to connect up the exhaust hose because it is too short for most applications. Youtube shows a few different ways to adapt a 6 inch tube to a 4 inch dryer tube. I used a plumbing reducer I found at Menards and it did the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times it goes into dehumidifier mode on its own. But other than that its great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you are enjoying your Insignia portable air conditioner overall. If you have any further issues with it going into dehumidifier mode on its own, please don't hesitate to reach out to us for assistance. We're here to help ensure that you have the best experience with your new cooling unit. Thank you for choosing Best Buy! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything besides the delivery is good. The delivery was made not to my door, but they left it on the first floor in the lobby of the building. I supposed to bring it to the 6th floor together with my 4 kids, because it's too heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC also has humidity and heat mode love love

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback! We’re thrilled to hear that you love the AC and appreciate its humidity and heat modes. It’s wonderful to know that our product is meeting your needs so well. Your satisfaction is our top priority, and we’re delighted to have exceeded your expectations. If you have any further comments or need assistance, please feel free to reach out. Enjoy your comfortable environment!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Got the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Got it because I live in Phoenix & my a/c was out. Had to wait a week for it to be repaired and highs were in the mid-90’s. Was able to cool off my great room (living & dining) enough to keep around 80°. Only downside is that the vent hose is a bit short & rigid, so it pulled/pushed on the tall picture window very awkwardly. Couldn’t use it in bedrooms or kitchen because the vent hose wouldn’t reach high enough on my mid-century house’s windows. Not sure it could cool enough with our summers, but would definitely be better than just roasting in the heat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works For Low Temps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I needed something energy efficient and something to keep my anti-rejection meds coo. Well the first 2 nights when it was only 70 degrees outside, this thing worked quite well. Then every night after that, It couldn't combat any temperature passed like 75. I even sectioned off my livingroom where I have the AC Unit and I was still sitting on my couch sweating. If it wasn't for my meds, I would probably keep the item to try it out more, but as of right now, will probably have to put in the super old window unit which cools super well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Silent Night

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for almost a year now, works better than my old window unit. They were not kidding when they said quiet at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been more then month I enjoy this air conditioner a lot the air is so purified best ac I ever use portable very good 5star rating I recommend this to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit at full price because of the reviews and the they dropped by $70. I called the, and they refunded me the difference. Gotta love BB.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for 2 months. Does its job and cools a room, however for the amount of money I paid for this oversized hunk of junk I'd at least expect it to not make a LOUD buzzing noise whenever the compressor kicks on. For about 1 month when the compressor kicked on it sounded no louder than a fridge but for the last month 9/10 times when the compressor kicks on a LOUD buzzing occurs & I'm forced to turn off the system.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GrizzlyAdams,

      We are sorry for your experience, you feedback is important so we can improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable air conditioner was a great purchase worked so well we considered not replacing our central air!! Thank you to Wausau Best Buy for the great recommendation!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cold AC, Water Management Issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as an AC, but generates a ton water that has to be delt with. You can connect a drain, but this needs to be pretty low.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool air

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool air but if you're using it in a hot garage it's not very efficient.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit so easy to hook up and the coldness is so far so good, but only time will tell the 4 stars are because haven’t had it long enough to see it efficiency long term

    I would recommend this to a friend