Customer Ratings & Reviews
- Model:
- NS-AC07PWH1
- |
- SKU:
- 6393204
Customer reviews
Rating 4.4 out of 5 stars with 2587 reviews
(2,587 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Cool Mom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the bedroom clean and the dry feature is a plus.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SandraM! Thank you for your feedback! We're happy to hear that the Insignia™ 300 Sq. Ft. Portable Air Conditioner is keeping your bedroom comfortable and that you appreciate the dry feature. If you have any other comments or need further assistance, feel free to reach out! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
Rated 4 out of 5 stars
A/c purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and runs quietly. Would recommend highly and the price is cheaper than other models
I would recommend this to a friendRated 3 out of 5 stars
Okay unit…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this unit since June of 2020. My first summer it worked amazing. I drained the tank before storing it in a closet for the winter months. The second summer I used this (2021) it kept reading the P1 message telling me I needed to drain the tray. There was nothing to drain. Eventually the message went away but did come back off and on. It does just an okay job at cooling down a bedroom that’s about 150 square foot. I’m not sure I’d recommend to a friend.
No, I would not recommend this to a friend- Pros mentioned:Cooling
Rated 2 out of 5 stars
Worked for a month then started shutting off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner was working fine for about a month, but now it’s just randomly shutting off and beeping nonstop until you unplug it and plug it back in. If you buy this, prepare for this thing to start waking you up in the middle of the night with that constant beeping! It does cool a small room just fine when it’s actually working, something it rarely does now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Katy,
Thank you for letting us know about your Portable Air Conditioner not working so soon. I know how upsetting this may be for so I will like to suggest you get in touch with us at the contact link below so we can review your case a bit further and provide you with an accurate solution.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Don’t waste your money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was a waste of money. It constantly leaked and it was such a noisemaker, I had to return it. In addition, it didn’t get that cool.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Cool
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job and price was fair. But here in Florida, you gotta get something a little stronger/bigger than what is recommended.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 1 out of 5 stars
Can’t find parts for Insignia air conditioner
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Insignia portable air conditioner I have purchased for another room. I’ve been happy with the product. The reason I give it a 1 is because I cannot get any parts for it. I lost the connecting air unit that slides into slots between the air conditioner and the hose. I called Insignia. They said they don’t sell any parts.. There are no generic connectors that fit the profile of where the unit slides into the slots. Very upsetting. Air conditioner is useless right now, hence the rating of 1. Just don’t lose that part!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 300 Sq. Ft. Portable Air Conditioner. We’re glad to hear that you have been happy with the product overall, and we appreciate your feedback about the availability of parts. Your insights are valuable as they help us understand our customers' needs better. We hope you can find a solution to get the most out of your air conditioner and appreciate your loyalty to our brand! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
- Pros mentioned:Cooling
Rated 3 out of 5 stars
Kind of small
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows cold air, kind of expensive for the btu. Works for kids room
I would recommend this to a friend Rated 5 out of 5 stars
Air conditioning
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality air conditioning good for a small room
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your glowing 5-star review! We’re thrilled to hear that you’re enjoying your Insignia™ 300 Sq. Ft. Portable Air Conditioner. It’s fantastic to know that it’s providing the perfect cooling solution for your small room. Your feedback about its quality and performance truly makes our day. Stay cool and comfortable!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Rated 4 out of 5 stars
Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a unit. I would reccomend. Does put out a lot of water. Needed to empty daily
I would recommend this to a friendRated 3 out of 5 stars
It works okay…
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh… the unit works. I just don’t think that I got one that functions exactly the way it should. But now that the hottest part of the year is over, I will use my membership and get it repaired.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good value for the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working well for my son's dorm room. Good value for the money
I would recommend this to a friendRated 4 out of 5 stars
A Good AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason I'm giving it 4 stars is that the controls and remote are pretty janky for the price point. Other than that seems to do the job!
I would recommend this to a friend- Pros mentioned:Cooling
Rated 2 out of 5 stars
Drain the water too often!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the day we opened the box, it pumped out cold air but it was gathering condensation at an amazing pace. I had to drain the bottom water catcher every 45 minutes to an hour, and it was full. It kept throwing up a error code. The 2 star is because best buy has a good return policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello mike331,
I personally would like to apologize for the experience that you have been through with our Insignia™ - 300 Sq. Ft. Portable Air Conditioner. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 5 out of 5 stars
Impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a portable air conditioner before. This one is quiet and efficient! You do not have to dump any water! I have already recommended it to a family member. They purchased it and love it as much as I do. Would purchase again!
I would recommend this to a friendRated 4 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, good price, good service, fast delivery overnight to the store what a surprise
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good good price quality used best buy credit card
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Moon! Thank you for your feedback on the Insignia™ 300 Sq. Ft. Portable Air Conditioner! We’re thrilled to hear that you’re satisfied with the quality and price. It’s great to know that using your Best Buy credit card added to your positive experience. If you have any further comments or need assistance, feel free to reach out. Enjoy your cool and comfortable space! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
Rated 4 out of 5 stars
OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars because it didn't get quite as cold as expected.
I would recommend this to a friendRated 4 out of 5 stars
Decent portable AC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for situations that don’t allow a window unit, but it is not great at reducing humidity when cooling.
I would recommend this to a friendRated 4 out of 5 stars
Blows cold and plenty strong for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job last summer let's see if it'll still work for summer #2, seems these units are short lived...
I would recommend this to a friend








