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Customer Ratings & Reviews

$329.99

Customer reviews

Rating 4.4 out of 5 stars with 2577 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,577 reviews
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    perfect for a studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing and works great, have a studio apartment and keeps the place cool constantly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Highly recommend air conditioner.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable air conditioner saved us last summer. It cooled the entire first floor of the house during the a three day heat wave. It was easy to set up although we decided to make a door jam to have it sit in our sliding glass door instead of the window. That took some work to seal the door but it was cool as a cucumber within 30 minutes, I highly recommend this.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your glowing review, AmyS! We're delighted to hear that the Insignia™ 300 Sq. Ft. Portable Air Conditioner was a lifesaver for you during last summer's heat wave. It's great to know that it effectively cooled your entire first floor and that the setup, despite some extra work with the door jam, was worth it. Your recommendation means a lot to us. If you have any further feedback or need assistance, feel free to reach out. Stay cool! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Remote control
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Meets Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the room it was intended as it is compact and stylish. Temperature is stable And consistent to setting. Remote feature is a plus and provides convenience.. Operation however is very loud and quite irritating at night when trying to sleep. Place rubber mating at the base but still noisy for comfort. Noise needs improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great portable AC for our needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right, easy ordering online and painless pick up process. This portable AC looks like the Toshiba unit and the controls resembles one. The unit is good enough to cool the room very quickly and the installation is rather quick and easy. It is a little loud when the compressor and fan are running but not to a point that it is annoying. Overall, it is a good unit that met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 4 out of 5 stars

    AC Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, had to use this when my AC went out and it kept all of my living room cool despite being bigger than the recommend 300 sq. Ft area for the product. It would be 5 stars if it had more features as far as it went in setting cycles and fan orientations but it does have rudimentary features like timers for cycles. To be fair for the price it’s excellent and will do its job in keeping you cool, especially with how easy the installation is.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RobertoP, thank you for your detailed feedback! We're glad to hear that our product was able to keep your living room cool, even in a larger space than recommended. We appreciate your suggestions for additional features and will keep them in mind for future improvements. We're happy to hear that the installation process was easy for you and that overall, you found the product to be excellent for the price. Thank you for choosing our product to keep you cool! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a game changer. My ac was broken in the mids of hot weeks and it was a big help for us to survive the whole week of hotness.. this item was so easy to install, handy easy to handle coz it has a tire on it.. and the best thing was you can set it whatever hours you need to turn it off. The coolness was awesome that the whole room was very cold in a couple of minutes. I highly recommended this item not only cheap but also the performance was excellent and satisfying.. thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your review, Pogi23! It sounds like the Insignia™ Portable Air Conditioner was truly a lifesaver for you during those hot days. It's great to hear that the installation process was straightforward and that the mobility feature made it easy to move around. The quick cooling capability and programmable timer seem like fantastic features that add to its convenience. Your recommendation speaks volumes about its quality and performance. Hope you stay cool for the rest of the summer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Performance, Remote control

    Rated 4 out of 5 stars

    Good product but LOUD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and pretty much a good deal. Set-up was easy and remote control works fine. Cooling my <300ft room was also good. BUT i didn't expect it to be too loud and I have this loud "fan noise" idk from the condenser maybe but it disappears on Fan mode. Anybody also experiences this? Is this normal for this unit?

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Cools down the entire floor and even the downstairs area.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Cool Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love how it keeps my office fresh all day, i would buy again if this one breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Didn't like it at first, but now I do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in east Texas. Our central AC went out a few weeks ago when we were having record-breaking heat. I bought two of these, one for the master bedroom, and one for a regular bedroom. I disliked these at first. They did okay in the smaller room, but struggled to get the master bedroom cool during the hottest part of the day. Even though it had the room at 72F in the morning, it would creep up to 86F during the hottest part of the day (it was 107F outside with very high humidity). The room is well under 300 sq ft (it's approximately 180 sq ft) so I had been hoping that it would be strong enough to cool it down more than it did, since it's rated for a much larger room. So I went to a hardware store and bought a Toshiba portable AC which was rated for a 350 sq ft room, hoping that it would be more capable (it was also higher BTU - 8000). It also cost about $100 more than this model. I was disappointed even more in that one, the Toshiba didn't outperform this model, and on top of it the Toshiba repeatedly tripped my breaker. So I switched back to this one and returned the Toshiba. (By the way, the Toshiba and this one were very similar in styles, even the remotes were almost identical. The Toshiba had a few extra features, but nothing worth paying an extra $100 for). When I returned the Toshiba, I purchased a GE window unit, hoping that a window unit might perform better than these portable ACs. It was 8000 BTU, but the box said that it should work on a 15 amp circuit (which is what we have for our master bedroom). According to the website specs for that one, it should have only consumed about 6 amps on average. We installed it, and turned it on, and within 15 minutes the room was so much cooler it was amazing. And then it tripped the breaker. So I reset the breaker and went back into the room. And it tripped it again. And again. And again. Even with nothing else on in the house, it tripped the breaker. So switched back to this Insignia and returned the window unit. So that is our AC saga. Yes, the window AC seemed to work better at cooling the room in peak heat, but it's useless if it continuously trips the breaker. Maybe a lower BTU window unit would have not tripped the breaker, but in heat of over 107F with Texas humidity, it just wasn't in me to keep trying new ACs. These work well enough, especially for the price. At the hottest part of the day, yes, the master bedroom was about 86F which wasn't great, but the other times of the day these worked just fine (when I woke up in the morning my room would be a cool 72). And most of all, these did not continuously trip our breakers (even though they use more amps than the window unit, go figure). Our central AC is fixed, thankfully, but we're keeping these in case we have another emergency.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Portable AC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my unit this morning and went ahead and hooked it up. This thing cooled my master bedroom down in less than 30 mins. The installation was pretty easy. I see people are complaining that it's loud....loud where? It's not quiet as a mouse, but it's not loud either. I am happy with my purchase so far. Lets see if I can get some years out of it!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, little unit for my home office. Functions as it should, easy setup, and cools a 10 x 11 room quickly. I've read some reviews about it being loud. While true, and I do have to turn it off for some conference calls, I actually find it to be great "white noise" in case I sleep in my home office, which during this heat wave, I've done regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools the room just enough easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools my bedroom just enough so I can sleep in it. I cannot get it to really make my room freezing like a window unit can. It is large and it is loud but I knew that going into it. Noise doesn't bother me and I kind of like that but it does take up some space. Installation could not be easier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level, Weight

    Rated 5 out of 5 stars

    It’s day 3 and I’m pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so worried that setting it up in my room would be a hassle but I did it in 30 min to an hr. It’s very strong and powerful and here the room cool within ten minutes. I had to turn it of cause of how cool it got. It’s heavy, fair warning. And if you’re expecting something quiet.. expect it to be as loud as an air conditioner in the window is.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works great but a little loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly saves me and my dog from heatstroke in my apartment and its easy to set up. Highly recommend & only complaint is its a tad noisy but doesnt keep sleep from me

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Remote control

    Rated 5 out of 5 stars

    Awesome Portable AC unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best portable ac unit I’ve had. Works great, cools fast, the remote has all the options along with live room temperature! It very quiet and super easy to install!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this portable AC unit to help cool my apartment living room (old school hvac unit). It does the job pretty well but be warned; the unit itself is heavier than I expected (even though I read the spec sheet) you will need two people to carry it as the box is kind of awkward to deal with. Installation wasn't too bad as everything you need is included in the box such as the window treatment kit. If can find it on sale as I did it is definitely worth if in need of a cooling solution.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Been a Lifesaver!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our upstairs central a/c broke and I knew it would be at least a few days, maybe more, until it could be fixed. So I bought this portable a/c to make it bearable until the central a/c could be fixed. And it's been a real lifesaver! This unit was pretty easy to figure out, and it works great. I have been moving it back and forth between our master bedroom (300 square feet) at night and my office (about 200 square feet) in the daytime. I put it in the bedroom about two hours before bedtime, and it's perfectly cold and comfortable when we go to bed. In the morning I move it to my office, and it's fairly comfortable in a half hour, and completely cold and comfortable in an hour. Now I'm fighting with my home warranty company which doesn't want to pay to replace my upstairs central a/c which is what's needed, so I've already been without that central a/c for two weeks, and it will likely be at least another 2-3 weeks before it gets replaced, so this portable unit has truly been a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Cooling really fast.. Btw super heavy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thankful AC. This cooling our room really fast.. I live in apartment and my room have 2 windows that why my room get really hot during the summer. This AC just save my life and my little baby after hot days. But this AC really heavy. My husband really tired when he take it by himself. You will beed someone to help you to carry this if you need to take it to upstairs. And I read a lot of reviews about how loud this machine was but actually it not too bad. It will be super loud, but you can choose Auto mode, it will be loud at first and then when the room get to cool the machine will auto low the loud. That’s what I experienced. So it not too bad for me at all. It made me cool that’s all what we need :) Hope it help you guys!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for sharing a comment about your air conditioner. We want to thank you for your comments about your air conditioner, we are so happy to read that this air conditioner is what you were looking for. If you have any concerns, do not hesitate to contact us at any time you need. Thanks for being part of the Insignia family.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cold, easy install,slightly loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a simple install that took, 20 minutes including unpacking. Unit blows cold. If you are not use to white noise, it may seem a bit loud. Also came with insulation material

    I would recommend this to a friend