Customer Ratings & Reviews
- Model:
- NS-AC07PWH1
- |
- SKU:
- 6393204
Customer reviews
Rating 4.4 out of 5 stars with 2574 reviews
(2,574 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
NE Columbia SC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product was replaced by the store manager without hesitation
I would recommend this to a friendRated 5 out of 5 stars
Cool and cold
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works amazing !keeps me super cold during summer!
I would recommend this to a friend- Pros mentioned:Cooling
Rated 1 out of 5 stars
used for 3 days and came home to a flooded bedroom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the second level of my house just isnt cooling well this summer so I purchased this for my bedroom, it worked well for 3 days I would turn it on for at night so I could sleep better. I came home tonight and my bedroom is flooded, i now have a water extraction bill and i am guessing a $350 HVAC unit that i have used for 3 days that I can no longer use!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing your review about our Portable Air Conditioner! We know how frustrating is that a new product does not work as expected, and we apologize for this. We would love to assist you further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Great portable AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great AC. It gets the job done and It’s not too loud.
I would recommend this to a friendRated 3 out of 5 stars
Did the job ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the 350 after trying this one first. It worked great except for the dehumidifier didnt seem to work as well for me. Maybe i just had a bad unit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Great product for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet unit. Very well pleased with my purchase!
I would recommend this to a friendRated 5 out of 5 stars
Excelente
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good air conditioner works excellent for the hot whether
I would recommend this to a friendRated 5 out of 5 stars
Easy, Quiet and Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and works very well and quiet.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Buy a better brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and very in efficient. We ended up getting rid of it after the one summer we needed it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 300 Sq. Ft. Portable Air Conditioner. We apologize that it didn't meet your expectations, particularly with regards to its noise level and efficiency. We understand that a portable AC should be able to provide relief from the heat without being too loud or energy-hungry. We'll take your feedback into consideration as we continue to improve our product design and performance. If you have any further suggestions on how we can improve, please don't hesitate to share. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
Rated 5 out of 5 stars
Grest AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, essy to install, confortable, works perfect
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good air conditioner for my room excellent quality
I would recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are close to it you can feel the coldness. My living room is maybe 200 sq ft and doesn’t cool half of it! Double think before you buy it! Have had it for 2 days and not happy with it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Flores0118!
Thank you for taking the time to review our Portable Air Conditioner, I understand how upsetting it must be not being able to get your room to cool, that's why I would kindly ask you to contact us using the link below, we'll be more than happy to further assist you and help you address this situation:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the rolling around part, but it does take a little too long to cool the area down
I would recommend this to a friendRated 3 out of 5 stars
Does its job, good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not top of the line, works ok. Just like it should but leaves more to want.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Extremely loud and doesn't cool below 79 degrees
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this delivered a couple of days ago. Set it up in to the window and set it to auto 76 degrees. I only use this for bed time. Big mistake. It's very loud and it shuts off around 79 degrees. This reading comes from its own remote. It's definitely going back. Also, as per the user manual, you have to keep emptying the water out of it by taking the unit to a drain and unscrewing it? This is not a simple light unit. No thank you. It's going back.
No, I would not recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY IF YOU HAVE INDOOR PETS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if you have pets. I clean the filters every monday and friday because my pets shed. It's fine, so I clean a little extra even use a toothbrush to clean that metal thing under the filter since I want to keep dirt and other things out of it and I do a good job. But, I was wondering why this thing felt weaker every few days if it was clean. I finally took a good look at it and the second filter has an inaccessible part that NEEDS to be cleaned. To access it you need to disassemble the entire thing. There is very little fur since the filter does a great job, but there was so much dust and to properly clean it this thing needs to be serviced professionally or at least by someone who knows their way around ACs more than I do. Had it been angled a completely different way it would have been perfectly fine and able to be cleaned by anyone, but this needs special tools to reach it or be disassembled entirely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Luxios,
We appreciate your feedback. It is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Have had this for a year now
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought this last year because of a heatwave, ended up only using it a couple of times. But this year we have used it daily....it is sooooo loud we dont want it in our bedroom, my son doesnt want it in his room, we hate having it in the living room because we cant hear the tv, or each other talk. Do not waste your money on this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Luecks,
Thanks for taking the time and effort to leave a review with our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 3 out of 5 stars
AC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does good for a super small room. It’s nice it comes with a hose for the water.
I would recommend this to a friendRated 3 out of 5 stars
So so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay but it really doesn't cool the area when it's really hot outside.
No, I would not recommend this to a friendRated 1 out of 5 stars
Power Hog and Tedious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I wanted to like this portable ac unit, it uses way too much power and the condensation resevoir is quite small. I needed it to cool a single bedroom, but unfortunately it would blow the circuit half the time, and then all the time when it got too warm out. When it did work, I'd need to drain the resevoir every couple of hours. The pain of draining it is that the bottom drain is nearly flush with the floor, making it extremely difficult. If you elevate the whole unit, and have a hose on both the top and bottom drain to drain into something, you can continuously run it fortunately. You can set a desired temperature, dehumidify, follow me (just detects the current temperature at the remotes location, instead of on the unit), fan only, sleep, custom profiles, and a couple other things I didn't use. Unfortunately I'll be returning this as soon as I can.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jacob!
Thank you for sharing your experience with our Portable Air Conditioner! We understand how annoying is when a product does not meet your needs. We would love to assist you further in this situation! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us








