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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 2574 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,574 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cool like i thought it would. Good for a small room not 300 square feet down here in south Texas.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely wish it pushed out a little more cold air but for the most part it's very quiet I would recommend it for a small room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product may be fine, but we were looking to get an evaporative fan, not an actual AC unit. We returned this unit to the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t cool the room as well as I expected. And the tube is always hot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    thumbs down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this up stairs bedroom, not happy with it at all, didn't cool my room and had to use a bucket for the water to drain in.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re disappointed to hear about your negative experience, RhondaH. We’ll investigate and take corrective measures. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didnt cool, too much amp usage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as i needed this ac, unfortunately half of the time it didnt work. Between making my breaker shoot off, and just not cooling, i honestly gave up and have returned the unit. Very disappointed, spent good chunk of change on this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gracer,

      Thank you for writing a review about our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White . We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.Insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    it’s not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn’t get that cold. & it only gets one room a little cold if anything. better off getting a regular windowed ac unit

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize that the Insignia 300 Sq. Ft. Portable Air Conditioner didn't quite meet your cooling expectations. We understand that you were hoping for a more significant impact on the temperature in your space. I'm sorry to hear it only managed to cool one room slightly. We'll take your feedback into consideration as we continue to develop new products to meet our customers' needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cool as I’d hoped. Have to run it consistently to maintain a decent temp. Drains ALOT of power as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote temperature isn't the same as what's the unit says. It says 300 cu.ft but I don't think it would cool half that area. The fans not powerful enough to blow across the room to cool it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay, the ac kept blowing hot air smh, i followed instructions and everything but still it didnt work properly. It blew ice cold from time to time and there are time it would just blow hot air.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TabA2019. Thank you for writing a review about our Insignia Portable Air Conditioner. I apologize that the portable air conditioner keeps blowing hot air anad you already followed the instructions but still not working. There were times that blow hot air but time to time it blows cold air. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    not great portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn’t make our whole room cold. it is taking so much space.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Shuts on and off all the time. Settings are touchy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for one summer, tried to use it again this year and it is janky

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be aware that BB’s return period is 15 days!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this in a room that’s about 15’ x 12’ and it didn’t cool it enough. A tiny window unit did much better. We didn’t get it out until about two weeks after we bought it, though, so by the time we realized it, the return period had passed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that the Insignia 300 Sq. Ft. Portable Air Conditioner didn't meet your expectations in cooling a 15' x 12' room. We understand that it can be frustrating to invest in a product that doesn't perform as expected. Since you didn't get to return it within the return period, we appreciate your honesty and will take your feedback into consideration for future product development and improvement. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Was practically worthless!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I got a bad unit, but definitely did not cool very much, was practically worthless. Pretty disappointed!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re sorry to hear that the unit didn’t perform as expected and that it left you disappointed. Your experience is important to us, and we appreciate you taking the time to share it so we can continue working to improve our products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Insignia Portable AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically ask for a ventless portable room AC and this one should be vented to wotk best.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia 300 Sq. Ft. Portable Air Conditioner. We apologize that it didn't quite meet your expectations, as you were looking for a ventless portable air conditioner and this one requires ventilation to function effectively. We appreciate your input and will take it into consideration as we continue to innovate and improve our product offerings. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Igsinia AC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small room this AC is noisy. The value is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but missing parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t come with the window inserts for the exhaust and the box was really damaged

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as I Hoped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as advertised. Wanted to return it but missed the deadline to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this AC for a year and it doesn’t cool. Try another or go old school and get a window AC.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, GinaG, for sharing your experience with the Insignia™ 300 Sq. Ft. Portable Air Conditioner. We regret that the unit has not provided the cooling performance you expected, and we understand how disappointing that must be. We appreciate your honest feedback and encourage you to reach out to our support team for troubleshooting assistance. Your input is valuable and helps us improve our products. Tine | Insignia Support BBY-ExBrand_Insignia