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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2586 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,586 reviews
  • Rated 5 out of 5 stars

    So far it's GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small, 3rd floor studio apartment with west-facing windows that get unobstructed sun all day. For this reason, window units do not last long and end up blowing hot air after a very short time. I went this route because I had no choice and heard portables are not good and should only be used as a last resort. I'm very happy with it so far. Make sure your window is properly insulated, maintain the unit, and add some metallic tape/bubble wrap to the hose and it's a solid choice. Wish I had known the window ACs would not work in my place and gotten one of these sooner. This is not much noisier than the average window unit and was easy for me to set up. I'm very happy with it so far (I have been using it 3 weeks), I will update if anything changes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and worked as described. Came in clutch for power outage and AC outage. Runs well off generator

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for the price. Make sure you know the room size you need it for. It's a very heavy product. It's not easy to transport. It's pretty simple to put together and use though. It is VERY LOUD. It's not complaints from the neighbors loud, but it is turn up the TV to Grandpa and Grandpa level loud. My only two complaints are that it's very loud and that there is no energy saver option. I wish that it would turn off automatically when it reached the desired temperature. It doesn't seem to use too much electricity since my energy bill is about the same. Overall if you're looking for a decent product and not looking to spend $500, this is worth it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Andrew, We really appreciate your feedback on this Portable Air Conditioner, and we are glad to know that you really liked this product. I f you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good product but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and my electric bill didn’t spike but it’s very heavy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great portable air conditioner for our bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this portable air conditioner for a couple of weeks already and so far so good. It's not obnoxiously loud but it is loud if you can't sleep with too much noise. We have hardwood floors in our bedroom and found that putting a small rug underneath it, helps with the sound. It definitely keeps us cool and has great features. This unit also has a dehumidifier built in but we dont have any intentions on using that part of it. We have central air but didn't want to have to lower that for the whole house when we really only wanted a much cooler environment while sleeping. I would totally recommend this unit to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner it keeps my room cool in the summer

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was discounted $70 bucks. This AC cools down my room quickly in a matter of minutes & I stay in the master bedroom. The only drawback is that it’s a bit loud but that seems to be the case with every AC I’ve boughten. Do not waste your money on more expensive ones, buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well and easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my small apartment. East to set up and move from window to window. Biggest downside is thaf it is pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    My first portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a portable AC. I purchased this one because if fit the space I needed it for and it was on sale. The set up was easy and it operates without issue. It cools the room down nicely and the fan runs wells just on its own too. Its not too loud by any means, I found it to be quieter than the window AC I have. The remote control it comes with I find a little annoying to use, going between the settings it a little cumbersome and I likely won't use it much. So far I'm a fan. I'd recommend it if you have the floor space for it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for sharing a review about your portable air conditioner. We are so happy to read that this air conditioner is what you were looking for and what you needed, also remember that if you run any difficulties, you can contact us at any time you need. Thanks for being part of the Insignia family.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It does the job, but don't expect too much.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good: I was happy to see that I did not need anything else for window installation. I installed vertically and my windows are 59 inches tall. I believe the window device could go as wide as 62 inches. I also like that when this reaches desired temp, it shuts off. Others I have go into fan mode, and I like the shut off. Most importantly it does the job. The room it's in is probably under 300 sqft, but it has vaulted ceilings, and it definitely gets down to 71° F with no issue. Now the annoyances: The exhaust hose is no where near long enough, and I was forced to buy an extension. There is a buzzing noise not present in any other portable AC I use now, or have ever used. It's pretty annoying, but not necessarily unbearable. I cannot disable the beeping sound the remote makes. If I adjust it, even the neighbors 3 blocks over know what I'm doing. Don't portable ACs make enough noise, why are we adding more noise. Well that's it, all and all not terrible for the price, but Insignia has some work to do for the next model. I probably wouldn't recommend this, as I fell like for a little more you might not get the buzzing sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    was great for a couple months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first I loved it, it kept my room cool all summer, it seemed like it needed to be drained a lot tho but even with that I didn’t mind my problem is now only 4 months later it’s making this constant clicking sound all the time that drives me absolutely crazy it’s so loud and annoying I can’t stand to use it anymore, I took a video hoping to add it but u can only add photos, I actually can’t stand to have it on unless Im wearing headphones Im frustrated bc it’s a $315 ac that I could barley afford in the first place that I rarely use now unless I really have to, I’ve tried everything to fix it idek where it’s coming from sometimes it stops but then it comes right back a few min later most noticeably when the fan is on which I used to like to sleep with it on and now haven’t been able to without my loops earplugs

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the AC kept your room cool all summer, but we’re very sorry to learn about the constant clicking sound that has developed after just four months. We understand how frustrating and disruptive this can be, especially given the cost and your initial satisfaction with the product. It’s unfortunate that the noise is so loud and persistent that you can’t use the AC without headphones or earplugs. We appreciate your patience in trying to resolve the issue on your own. Please contact our customer service team so we can assist you further and find a solution to this problem. Your feedback is important to us, and we want to ensure you have a positive experience with our products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a/c works as expected, cools off a slighty bigger room than advertised. However, it is loud and the remote is a bit finicky-such as the remote will show a different temperature than what the unit is set. I also wish either the unit or remote provide the ambient room temperature as well. Overall, it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very loud but very cool :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it so we can cool just our bedroom at night and not use the central air for the whole house. The central air is great for the main living areas in this house, but the master bedroom is always warm. So we wanted to be able to sleep and not pay to super cool the living room. This A/C unit cools the bedroom down beautifully. But a band could be performing in the living room and we wouldn't know it. This item is LOUD. Yes you get used to it as the waves of cool flow over you, but be prepared for the loud. We've had it for just over a month now and we were completely used to the noise after a couple of nights.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    perfect for a studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing and works great, have a studio apartment and keeps the place cool constantly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    "Cool" buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 days and its wonderful. Keeps our bedroom nice and cool. Set up is fast and easy. Only thing i dont like about it is only the screen lights up on the remote. Be super nice if the buttons lit up too. Other then that, no complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Summer Lifesaver

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these in summer when my ac unit died. Very quick cooling, fairly quiet operation. Not the lightest of gear but moves with ease if needed to reposition. Easily chills a medium room, especially if door is closed. Remote control a little outdated but works fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review! We're glad to hear that the Insignia™ 300 Sq. Ft. Portable Air Conditioner provided quick cooling and quiet operation during the summer. It's great to know that it effectively chills a medium room and is easy to reposition. We appreciate your feedback on the remote control and will keep it in mind for future improvements. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little noisy but it is eorth the sound for how it cools down a room. I have it in the living room and i like that i can move it to the guest room if needed at night. Also it is easy to drain when needed and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Cool Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love how it keeps my office fresh all day, i would buy again if this one breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Performance

    Rated 5 out of 5 stars

    Gets through the summer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This summer has been a wild one. Fortunately, this unit was as simple as take it out and plug it in. Cool sailing from there on

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cool cool air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner with remote is easy to set up and use. The reason it’s portable is because it has wheels cause it pretty heavy. The best thing is it works, blowing wonderful cool air on a hot day.

    I would recommend this to a friend