Customer Ratings & Reviews
- Model:
- NS-AC07PWH1
- SKU:
- 6393204
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.
This summary was generated by AI based on customer reviews.
Shipment mishandling and delivery.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On 8/14 I ordered an Insignia air conditioner. Order# BBY01-806482646043 I was promised delivery on 8/18. Since then, I have received auto- generated delay of delivery from “on Trac Shipping” each subsequent day. After speaking with them, they admitted that they don’t know where the product is, on what truck, or when it will be delivered. I filed a claim Case ID #267890735 on 8/25 with Victor. When are you going to credit my account?
No, I would not recommend this to a friendProduct is defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in excellent condition - the window frame was taped together with adhesive in a way that didn't make sense. The opening of the exhaust was closed tight and the adhesive was a pain to remove. After I was done setting it up, I plugged it into a three pronged outlet and it didn't turn on. I tried it with other outlets and it still did not turn on. The product is defective. It's going to be another pain returning this since it's so heavy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable AC. I am sorry to read that you had a difficult time removing the adhesive and that the unit will not turn on. Kindly contact us if you are having the same issues.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Portable A/C unit
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of issues with it, ended up returning it. Hard to keep up with the water drain, constantly have to drain it..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
If you connect the hose you will not need to drain water again and again.
The unit provides a 600mm length hose in accessory bag for draining water. Or you can buy the universal connector and hose in market .The dimension is the drain connector(5/8" universal female mender) with 3/4" hose. you can buy the length you actual need.
Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made in CHINA biggest problem, I threw it in trash. Quit making products in communist China, remember they made the virus wanting to disable the USA. Fook China
No, I would not recommend this to a friendNice features but noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loads of nice features you wouldn’t expect at this price. However the hum when the compressor ran was too loud to use in the bedroom we purchased it to cool.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not a good option to cool your home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t purchase. I thought they would be a better alternative to window a/c option. I was dead wrong.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gadgetgeek,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Not a happy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few weeks after purchasing it,. it started throwing out warm air. It will run an hour then goes warm
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Toohot,
Thank you for writing a review about our Insignia 300 Sq. Ft. Portable Air Conditioner - White. We know how annoying is when the suction cup not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
FAIL!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first purchased this A/C unit it worked great four days after it started shutting down after about 3min of running, ended up returning this unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Portable Air Conditioner, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Doesnt work as good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it hoping to help cool our room, but we followed the instructions on manual. As we plugged it in it made a explosive sound, we thought it was just a starter we left it on for hours and it would only cool for about 1 min then just blow hot air. Dont recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok not the greatest. Cools off a very small room but can’t complain got it for $100 off.
I would recommend this to a friendDoesn’t work properly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ac stops cooling after few mins of giving cold air. It’s been a long time almost more then a year owning it but I think it’s not worth it now to have it since this AC only works for like first few mins and then its just blowing air like a fan
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not seem to stay on for very long when cooling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nope,
Thank you for your feedback, it helps us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Check for damage before hooking it up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, but the drainage hose was broken so it leaked all over my carpet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Scar,
We do apologize for what happened. For further assistance, please contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
I wouldn't buy. Spend extra 100
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does cool down. But not to where you want it to. Meaning it was 82° today. And ran for four hrs in my kids tiny room and it maybe went down to 77°. That is not a comfortable temp to sleep in. Also even on auto this thing never shuts off. So be prepared for a huge electric bill. That alone is not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Portable AC. I am sorry to read that the unit is not cooling enough. Kindly contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
It rolls easily out of the way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I try to cool the cab of my tractor trailer. It cooled the small space but no where near cold. It also leaks water when moved.
No, I would not recommend this to a friendCheap product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks water and does not cool efficiently. Leaks water all over my floor even with drain hose connected
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve experienced with your Insignia™ Portable Air Conditioner. This is certainly not the experience we aim to provide.
We’d like to help resolve this for you. Please ensure that the drain hose is securely connected and that the unit is placed on a level surface. If the problem persists, our customer support team is ready to assist you further. You can reach us at (877-467-4289).
Your satisfaction is important to us, and we appreciate your patience as we work to make things right. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Portable AC blows air but it's not cold air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable air conditioner did everything except producing cold air. We bought it to tide us over when our central air died during a heat wave. We ended up in a hotel and returned the portable unit.
No, I would not recommend this to a friendA/C no longer working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in July 2020 but was only able to set it up in August 2020. I only put it on at night. After using it for 2 consecutive nights the A/C is already defective as it automatically shuts down after a few minutes and stays on fan mode even if it is set to cool mode
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 300 Sq. Ft. Portable Air Conditioner. I understand the unit is not working properly and that can be disappointing. We would be happy to troubleshoot it and check your options. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Doesnt Blow Cold !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turn it on conected and left it in for 4 hr , you can hear the AC turn on and feel it for 2-5 min than it turns off and the fan just blows hot air
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Its what it is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have much to say about the Air Conditioner
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Air Conditioner. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us