Customer Ratings & Reviews
- Model:
- NS-AC07PWH1
- |
- SKU:
- 6393204
Customer reviews
Rating 4.4 out of 5 stars with 2574 reviews
(2,574 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Returned and disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the 2nd portable AC unit in our home and it was returned on day 2. It would have a P1 error to drain the lower water reservoir within the first 90 minutes of running, regardless of what cool/auto/dry setting was used. When the error appears it starts blowing warm air.
No, I would not recommend this to a friendRated 1 out of 5 stars
huge disappointment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible quality unit, after only a few months of using the ac clicks and kicks itself on and off over again. have to shut off and can barely ever use it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoshuaS,
Thank you for the review. We do apologize for what happened. For us to fix the issue please give us a call at 1-888-407-0396.
Renee
Insignia Support
Rated 1 out of 5 stars
No good
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t do what it suppose to do so I took it back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 300 Sq. Ft. Portable Air Conditioner. We appreciate your feedback and are committed to improving our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
Rated 1 out of 5 stars
Never Purchased
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never brought this item and which resident was it delivered too, I apply for your in-store credit card and was denied..Please correct your mistake. It state date of purchase May 27, 200, yet date of delivery August 18, 2020. Some thing is definitely wrong here.
No, I would not recommend this to a friendRated 1 out of 5 stars
Get the Warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great when it works but it wiil not work in some regard in a year or less, if you do buy make sure you get the replacement warranty
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AllMight,
Thanks for taking the time and effort to leave a review with our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 1 out of 5 stars
Does Not Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra money for an LG model, this Insignia brand does not work and does not blow cool air at all. I've tried adjusting settings and resetting but it continues to not work at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Caitlin!
Thank you for writing a review about our 300 Sq. Ft. Portable Air Conditioner! We know how annoying is that your air conditioner is not blowing cool air. We would love to assist you further in this case! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Doesn't work well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't even cool down my small bathroom. After 3 feet in circumference around it, you can't feel anything. Waste of money. Very disappointed!
No, I would not recommend this to a friendRated 2 out of 5 stars
Hate this product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this product..I wish I could get my money vack
No, I would not recommend this to a friendRated 2 out of 5 stars
portable a/c
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was returned due to it was not needed after all
I would recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive. Not was I expectet I don't wan't...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts on the Insignia™ 300 Sq. Ft. Portable Air Conditioner! We appreciate your feedback and understand that your experience didn't meet your expectations. Your input is valuable, and we hope you continue to explore options that best fit your needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
Rated 1 out of 5 stars
Worse ac I ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad unit, gets wet around vent, and you have to drain water constantly, plus I was misleaded 2 times and later stores said mistake, not in stock. Terrible experience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tony,
The feedback that you provided is very much appreciated, I can assure you that this A/Cis top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 1 out of 5 stars
Not excellent!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disappointed in this 'open box excellent' item. It came with a drain tube and nothing else. It was missing the remote and duct to attach to the window to vent the unit!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 300 Sq. Ft. Portable Air Conditioner! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Another terrible portable AC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But it because you cannot fit a cheaper window AC. Produces quality white noise but not cooling. 90% of portable AC are terrible/price, this is also one of them.
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT WASTE YOUR MONEY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this offline and when it arrived I hooked it up and replaced the old one I had this is the worse one I’ve ever bought in my life blew hot air inside and cold on the outside worst product ever
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand that having a new product not work as needed can be frustrating and so, please know that you can contact us on the link below, and we will gladly review this case with you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Shuts off after a few minutes!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this unit for 5 days; and it is starting to shut off within 3 minutes of being turned on. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alexandra!
Thank you for taking the time to review our Portable Air Conditioner, we're very sorry to read you had this experience with one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproductos.com/contact-us
Maria P. Insignia Support
Rated 1 out of 5 stars
Do Not Buy It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, waste of money and time. it doesnt cool 3 feet around. you could consider it a fan. I do not recommend it to any one to buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for reviewing our Potable Air Conditioner. I am sorry to read that it has stopped working. I know how necessary a working device is so I will like to suggest to contact us at the link below so we can review your situation a bit further and provide you with an accurate solution.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this thing. Uses a TON of energy yet it couldn't even keep a single bedroom cold. Go with another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello minkmendor,
Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner. I know it can be dissatisfying that it was not what you were expecting the product would be . If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned these. My room did not get below 80 when it ran nonstop for 3 days. Complete waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kirch. Thank you for taking the time to leave a review on Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We deeply apologize for failing in meeting your product expectation. Though, it is nice that you were able to make a return of the unit.
Mary II www.insigniaproducts.com/support
Rated 1 out of 5 stars
blew hot air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not cool a small bedroom, hottest part of the day blew hot air even at lowest temp. setting.
No, I would not recommend this to a friendRated 1 out of 5 stars
It is okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out fine. But within about 6 weeks, it started shutting off randomly and not cooling. Then, it started tripping the breaker in the bedroom. Taking it in to the store to see what can be done..
No, I would not recommend this to a friend








