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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 2574 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,574 reviews
  • Rated 1 out of 5 stars

    Returned and disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd portable AC unit in our home and it was returned on day 2. It would have a P1 error to drain the lower water reservoir within the first 90 minutes of running, regardless of what cool/auto/dry setting was used. When the error appears it starts blowing warm air.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    huge disappointment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible quality unit, after only a few months of using the ac clicks and kicks itself on and off over again. have to shut off and can barely ever use it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoshuaS,

      Thank you for the review. We do apologize for what happened. For us to fix the issue please give us a call at 1-888-407-0396.

      Renee
      Insignia Support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 1 out of 5 stars

    No good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t do what it suppose to do so I took it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Purchased

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never brought this item and which resident was it delivered too, I apply for your in-store credit card and was denied..Please correct your mistake. It state date of purchase May 27, 200, yet date of delivery August 18, 2020. Some thing is definitely wrong here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great when it works but it wiil not work in some regard in a year or less, if you do buy make sure you get the replacement warranty

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AllMight,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does Not Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra money for an LG model, this Insignia brand does not work and does not blow cool air at all. I've tried adjusting settings and resetting but it continues to not work at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Caitlin!

      Thank you for writing a review about our 300 Sq. Ft. Portable Air Conditioner! We know how annoying is that your air conditioner is not blowing cool air. We would love to assist you further in this case! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't even cool down my small bathroom. After 3 feet in circumference around it, you can't feel anything. Waste of money. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hate this product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this product..I wish I could get my money vack

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    portable a/c

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was returned due to it was not needed after all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Not was I expectet I don't wan't...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse ac I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad unit, gets wet around vent, and you have to drain water constantly, plus I was misleaded 2 times and later stores said mistake, not in stock. Terrible experience

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tony,

      The feedback that you provided is very much appreciated, I can assure you that this A/Cis top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disappointed in this 'open box excellent' item. It came with a drain tube and nothing else. It was missing the remote and duct to attach to the window to vent the unit!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 300 Sq. Ft. Portable Air Conditioner! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Another terrible portable AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it because you cannot fit a cheaper window AC. Produces quality white noise but not cooling. 90% of portable AC are terrible/price, this is also one of them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this offline and when it arrived I hooked it up and replaced the old one I had this is the worse one I’ve ever bought in my life blew hot air inside and cold on the outside worst product ever

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We understand that having a new product not work as needed can be frustrating and so, please know that you can contact us on the link below, and we will gladly review this case with you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Shuts off after a few minutes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this unit for 5 days; and it is starting to shut off within 3 minutes of being turned on. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alexandra!

      Thank you for taking the time to review our Portable Air Conditioner, we're very sorry to read you had this experience with one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproductos.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do Not Buy It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, waste of money and time. it doesnt cool 3 feet around. you could consider it a fan. I do not recommend it to any one to buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reviewing our Potable Air Conditioner. I am sorry to read that it has stopped working. I know how necessary a working device is so I will like to suggest to contact us at the link below so we can review your situation a bit further and provide you with an accurate solution.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this thing. Uses a TON of energy yet it couldn't even keep a single bedroom cold. Go with another brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello minkmendor,
      Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner. I know it can be dissatisfying that it was not what you were expecting the product would be . If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these. My room did not get below 80 when it ran nonstop for 3 days. Complete waste of money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kirch. Thank you for taking the time to leave a review on Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We deeply apologize for failing in meeting your product expectation. Though, it is nice that you were able to make a return of the unit.
      Mary II www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    blew hot air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cool a small bedroom, hottest part of the day blew hot air even at lowest temp. setting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out fine. But within about 6 weeks, it started shutting off randomly and not cooling. Then, it started tripping the breaker in the bedroom. Taking it in to the store to see what can be done..

    No, I would not recommend this to a friend