Customer Ratings & Reviews
- Model:
- NS-AC07PWH1
- |
- SKU:
- 6393204
Customer reviews
Rating 4.4 out of 5 stars with 2574 reviews
(2,574 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worked the first month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ac unit worked great the first month but after that it started shutting off after 1 or 2 hours of use. Not worth the $340 dollars I purchased in May and it’s barely July and it’s already having issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our portable air conditioner. I apologize for the inconvenience
that you are experiencing this this product, I understand this can be really frustrating for you,
but please give us the opportunity to try to fix this situation. Please contact our team in the link
below and they can check some information with you to determine the best options for you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Does not cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not cool. It’s just a glorified fan. I can’t even return it which is annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for letting us know your experience with our Portable Air Conditioner. We know how frustrating and annoying is that when your air conditioner is not cooling, so we would love to check this situation further with you. Please contact us at the link below to get assistance!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Good for studio apartments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can turn it on be gone all day come in and my apartment is still 80 degrees. Would not recommend this to anyone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that having a portable air conditioner that works is really important to have the temperature desired at home, and so, please know that you can contact us on the link below, and we will gladly help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Big but poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is well but performance is poor. No wonder there were 50 or more on the floor
No, I would not recommend this to a friendRated 1 out of 5 stars
Opposite of an AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable AC is not strong at all I would have been better off with a fan. Should be used for areas like a closet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable AC. I am sorry to read that your are having issues with the unit not cooling. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is terrible don’t recommend buying i a have a small room and i still wake up in the middle of the night sweating
No, I would not recommend this to a friendRated 1 out of 5 stars
FAULTY TEMP CONTROL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't shut off, even when set to 86 degrees. I'm flippin' freezin'.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really cool the room. Easy to assemble but doesn’t do the trick
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BillyT,
Thank you for taking time to write a review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best for cooling the first days it’s decent but afterwards seems to lose cooling power.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Angeliita,
Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever to get fresh and makes the place hotter. You’re better off opening a window for the same result.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kiki,
Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. I understand you found it uncomfortable to use since it takes time to get fresh and makes your place hotter and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 1 out of 5 stars
Dont buy spitting water
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy. Portable AC Spitting water and stopped cooling
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lynn,
We are very sorry to read you are experiencing issues with our portable air conditioner. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
There are better brands out there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend anyone to buy this portable ac. It’s not the best. I’m sure not the worst, but there’s better..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable AC. We appreciate the feed back. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
bought as open box excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit was broken! should not have been sold certainly not at "excellent" status! on a positive, returned without issue other than my time and effort
No, I would not recommend this to a friendRated 1 out of 5 stars
Hate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shuts off and starts blinking .. Has to cool off before it comes back on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that you just want to get your room cool without any issues and so, for us to be able to check what could be happening with your unit, I would like to ask you to contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not cool a small room well. Even with the door shut. The remote stopped working day 3.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Miller4444,
We're sorry for your experience. For further assistance you may contact Insignia 1-877-467-4289 or visit https://www.insigniaproducts.com/ for more troubleshooting steps.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on me in less than a day. Fan was spitting out pieces of plastic.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you are experiencing with your Portable Air Conditioner. This does not seem like normal behavior, so I will like to suggest to get in touch with us at the link below so we can help you troubleshoot the unit and review what options we can provide you as we know how important the unit is for you.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Glad I returned it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not keep temperature or cool down a small room, had to sleep with the remote and keep recycling the follow me button to get it to cool the room
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Y’all shipped this product while missing a key piece and when I went to the store to see if they had anymore they didn’t.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Portable Air Conditioner, I'm really sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky.. arrived broken and insignia said that can’t order parts for it so I had to return it
No, I would not recommend this to a friendRated 1 out of 5 stars
Arrived Broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived broken and never worked. It sounded like a ticking time bomb.
No, I would not recommend this to a friend








