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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 2574 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,574 reviews
  • Rated 1 out of 5 stars

    Worked the first month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac unit worked great the first month but after that it started shutting off after 1 or 2 hours of use. Not worth the $340 dollars I purchased in May and it’s barely July and it’s already having issues.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.
      Thank you for writing a review for our portable air conditioner. I apologize for the inconvenience
      that you are experiencing this this product, I understand this can be really frustrating for you,
      but please give us the opportunity to try to fix this situation. Please contact our team in the link
      below and they can check some information with you to determine the best options for you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not cool. It’s just a glorified fan. I can’t even return it which is annoying.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for letting us know your experience with our Portable Air Conditioner. We know how frustrating and annoying is that when your air conditioner is not cooling, so we would love to check this situation further with you. Please contact us at the link below to get assistance!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Good for studio apartments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can turn it on be gone all day come in and my apartment is still 80 degrees. Would not recommend this to anyone

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that having a portable air conditioner that works is really important to have the temperature desired at home, and so, please know that you can contact us on the link below, and we will gladly help you with this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Big but poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is well but performance is poor. No wonder there were 50 or more on the floor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Opposite of an AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC is not strong at all I would have been better off with a fan. Should be used for areas like a closet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable AC. I am sorry to read that your are having issues with the unit not cooling. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is terrible don’t recommend buying i a have a small room and i still wake up in the middle of the night sweating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAULTY TEMP CONTROL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't shut off, even when set to 86 degrees. I'm flippin' freezin'.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really cool the room. Easy to assemble but doesn’t do the trick

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BillyT,

      Thank you for taking time to write a review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best for cooling the first days it’s decent but afterwards seems to lose cooling power.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Angeliita,
      Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to get fresh and makes the place hotter. You’re better off opening a window for the same result.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kiki,

      Thank you for taking the time to review our Insignia™ - 300 Sq. Ft. Portable Air Conditioner - White. I understand you found it uncomfortable to use since it takes time to get fresh and makes your place hotter and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont buy spitting water

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy. Portable AC Spitting water and stopped cooling

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lynn,
      We are very sorry to read you are experiencing issues with our portable air conditioner. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    There are better brands out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend anyone to buy this portable ac. It’s not the best. I’m sure not the worst, but there’s better..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable AC. We appreciate the feed back. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    bought as open box excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit was broken! should not have been sold certainly not at "excellent" status! on a positive, returned without issue other than my time and effort

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shuts off and starts blinking .. Has to cool off before it comes back on

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We realize that you just want to get your room cool without any issues and so, for us to be able to check what could be happening with your unit, I would like to ask you to contact us on the link below and we will gladly assist you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not cool a small room well. Even with the door shut. The remote stopped working day 3.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Miller4444,

      We're sorry for your experience. For further assistance you may contact Insignia 1-877-467-4289 or visit https://www.insigniaproducts.com/ for more troubleshooting steps.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke on me in less than a day. Fan was spitting out pieces of plastic.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for letting us know about the situation you are experiencing with your Portable Air Conditioner. This does not seem like normal behavior, so I will like to suggest to get in touch with us at the link below so we can help you troubleshoot the unit and review what options we can provide you as we know how important the unit is for you.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Glad I returned it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not keep temperature or cool down a small room, had to sleep with the remote and keep recycling the follow me button to get it to cool the room

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all shipped this product while missing a key piece and when I went to the store to see if they had anymore they didn’t.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Portable Air Conditioner, I'm really sorry to read you had this experience while purchasing one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky.. arrived broken and insignia said that can’t order parts for it so I had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived Broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived broken and never worked. It sounded like a ticking time bomb.

    No, I would not recommend this to a friend