Customer Ratings & Reviews
- Model:
- NS-AC07PWH1
- |
- SKU:
- 6393204
Customer reviews
Rating 4.4 out of 5 stars with 2574 reviews
(2,574 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Keeps bedroom cold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got about a month ago and is working great. We put it in our bedroom and keeps it cold.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Little loud when the machine is running full throttle
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Nice unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well. Cooled my livingroom with 20 plus foot ceilings.
I would recommend this to a friend Rated 3 out of 5 stars
It stop working after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Insignia Portable AC around this time last year. I've only use it when my living room is experiencing summer heat. It works fine. I've never abuse it. As soon as the room is cool enough, I turned it off. With that being said, I few weeks ago after using it the night before, I came home from work and wanted to cool the room, suddenly it won't turn on. On the remote, there was a P1 message ( 1 on a circle ) So I grabbed the manual and started reading what was wrong with it. It say to drain the water which I did but no water came out. I became a bit frustrated so I went to Best Buy to asked if I still have a warranty. According to the sale rep, since its over a year and I didn't buy the extra 2 year warranty, They can't do anything about it. Bummer! This unit was $300 + tax and it didn't even last 2 years.
No, I would not recommend this to a friendRated 5 out of 5 stars
Special needs topic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a psychical disability that limits my education level and need help from the public to how setting this up in my farm house
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TravisJ, thank you for sharing your story and reaching out for help. It's commendable that you are looking for ways to overcome your physical disability and continue your education. I suggest reaching out to local organizations or disability support groups for resources and assistance in setting up your farm house to accommodate your needs. You may also consider crowdfunding platforms or reaching out to your community for support. Remember, there is strength in seeking help and support from others. Wishing you the best on your educational journey! -Carlo, Insignia Products
Rated 5 out of 5 stars
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 years (almost 5 ) Hasn’t let me down two thumbs up
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We’re happy to hear that the Insignia™ 300 Sq. Ft. Portable Air Conditioner has been reliable for you for almost 5 years. Your two thumbs up mean a lot to us. If you have any questions or need further assistance, feel free to reach out. Enjoy the continued comfort! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Decent product, works as advertised.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a pretty good job. It cools down a bedroom very well, but just does ok in my living room. Happy with the purchase.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 2 out of 5 stars
BEST BUY GIVE MORE CHARACTERS TO LEAVE REVIEW?????
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. Struggles to cool down a room during the middle of the day. Cool at night though, thus the extra star.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We apologize for any inconvenience caused by the product's performance during the day. Your comfort is important to us, and we regret that it did not meet your expectations. We appreciate your feedback and the additional star for its performance at night. Please reach out to our customer service team so we can assist you with troubleshooting or explore other options to ensure your satisfaction. Your input is valuable, and we aim to improve our products based on customer feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
Rated 5 out of 5 stars
As advertised!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. Replaced older ac. I checked reviews and I couldn’t agree more. Very quiet and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great Unit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful air conditioner which has changed my life.
I would recommend this to a friendRated 5 out of 5 stars
Helped us live when are AC went out!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the nicest unit I own. Love the swivel setting. It has more options then some different brands at the price level.
I would recommend this to a friendRated 5 out of 5 stars
Slimline Perfection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs perfect! Slimline so it takes up much less space. May grab another one for the upstairs room!
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Impossible to clear and smalls terrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the place cool with an acceptable amount of noise but once it gets dirty there's no way to clean it. We've tried every it for two years now the unit smells like rotten eggs. Pretty scary since it's in a baby's room.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner but could be a little stronger in cooling power.
I would recommend this to a friendRated 5 out of 5 stars
Cool every day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good brand I recommend for anyone for the summer weathers
I would recommend this to a friend- Pros mentioned:Cooling
Rated 2 out of 5 stars
Irregular performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well at times, but terribly at others. don’t buy unless desperate.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback and are sorry to hear that the product hasn’t been consistently reliable. It’s important to us that you have a positive experience, and we understand how frustrating it can be when a product doesn’t meet your expectations. If you have any further issues or need assistance, please don’t hesitate to contact our support team. We’re here to help and improve your experience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
Rated 2 out of 5 stars
Not Great For The Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if it is my high ceilings or what, what this ac does not cool my 15x11 room well. I would think that decreasing the temp would allow it to work harder, but it seems to blow out the same air. It helps with the area directly by my bed that it is like 2 feet away from, but the rest of the room is as warm as my apartment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns about the Insignia 300 Sq. Ft. Portable Air Conditioner. We apologize that it's not meeting your expectations in cooling your 15x11 room. We understand how frustrating it can be to not feel the full benefit of an air conditioner, especially in a room with high ceilings. We're sorry that decreasing the temperature didn't seem to make a difference, as it's designed to work harder when set lower. We'll take your feedback into consideration and look into ways to improve our product's performance in rooms with unique layouts and structures like yours. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Broke after almost 2 months...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit purchased on 7/13/23, stopped blowing cold air on 9/8/23. Compressor starts when unit is turned on but shuts down after approximately 30 seconds; sounds like a car engine turning off and has a loud shaking noise. Unit remains on and blowing air, but at current room temperature. Outside temperature is 86F. Unit temperature setting is 74F. Room size is 11'x11'
No, I would not recommend this to a friend Rated 3 out of 5 stars
It’s “needy” during So. Cal summer days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In So. Cal, just received this model. Running non stop on “cool” mode from 10am-3pm and I’ve had to drain twice....a pain. I’m hoping it’s just because it’s humid today considering I’ve seen other comments saying they rarely have to drain.
I would recommend this to a friendRated 3 out of 5 stars
Stops Working Constantly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed this unit for a couple of years, now it just stops working. Beeps until it’s unplugged. Consider a better model.
No, I would not recommend this to a friend








