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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 2572 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process straightforward and appreciate the convenience of the included remote control. However, some customers have expressed concerns about the unit's noise level, while others have noted its weight and the limited length of the hose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,572 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Keeping cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for a large bedroom farthest from our central air. The unit is performing as advertised and made the difference between sleeping hot and cool. The directions were a somewhat ambiguous, but a responsive customer service call answered the questions. Biggest complaint is noise, has a significant start up sound. Sound is less if the fan is left in constant on, but if you are sensitive to constant blowing air you have to consider the pros/cons.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Saved the day, or should I say night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable ac unit in a pinch, it was the hottest day of the year ( to me anyways) and our ac went out. After two days of suffering, I did my research and went to Best Buy to pick this one up. It was easy to assemble, and cooled down our bedroom quickly. We finally got a good nights sleep!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice for the price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ac like 2 months ago its very good and its make ur room very cool and its is easy to assemble and easy to use

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that your AC is performing well, keeping your room cool, and that you found it easy to assemble and use. If you have any other feedback or need assistance, feel free to reach out! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Performance

    Rated 4 out of 5 stars

    Apartment living

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this but wish the plastic pieces for the vent were longer. Over all it has served the purpose well of cooling down our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    YES!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 12’X15’ bedroom. Air keeps adjoining rooms cooler as well. Love the portability of this. Does NOT need draining if used as an air conditioner! A+++

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GregB, thank you so much for your fantastic review! We're thrilled to hear that the Insignia™ Portable Air Conditioner is working perfectly in your 12'x15' bedroom and that it's keeping the adjoining rooms cooler as well. We designed it with portability and convenience in mind, so it's great to know you're enjoying that feature. If you have any other feedback or questions, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Better than Honeywell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insignia A/C unit performs much better than one of the large Honeywell A/Cs that we’ve had. It outputs cool air that you can actually feel at distances greater than 2ft, which I can’t say the same for the Honeywell

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s great to hear, DavidA! It’s awesome that the Insignia unit is outperforming your previous one—cool air that actually reaches you makes all the difference.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    A peacemaker during a hurricane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit for our dog house. Yes, our (6'x8') doghouse. It works great and keeps the doghouse cool for our two large dogs. The real reason we selected this unit was for it's portability. During hurricane Isiasas we lost power and had to use our generator to power our house during a power outage that lasted 18 hours. Although the layout of our home is a lot more open space than the unit is rated for the unit kept us cool enough to survive without complaining about it being to hot and humid in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for small apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but overall works great! Very easy installation and instructions

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Open box sale purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned about the “open box” status while ordering but took a chance on a great deal. When it arrived, it wasn’t pretty. That box was definitely “opened” Lol. The packaging was ugly and ripped and falling apart, barely held together with a couple strips of tape. I was very nervous to see inside. But… The contents inside were in perfect, new condition! All parts were there and very easy to install! Unit works like a dream! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great portable air conditioning unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is great - no having to lift a heavy unit to put in a window, no damage to your windows from drainage. Easy to set up and can be moved to other rooms easily. We have 5 of these and they cool our entire upstairs with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great portable unit!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC is money WELL SPENT! Heat rises. Upstairs is not as cool as downstairs, and bedroom was a little stuffy for sleeping, even with fans. There is a huge difference for sleeping! Dryer-looking vent attaches to window for venting, but it's not really an issue. Plus you don't have an eyesore window A/C unit hanging outside the house. But it's the actual coolness we like the most. It's on wheels and rolls, so all in all very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It gets pretty cold

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets pretty cold. However it is pretty loud. Like really loud, kinda sounding like it’s vibrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Better quality than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a few hours as this is written. I works really well so far. If used on carpet it sinks down, so plan ahead to access drain plug. Petite users will have trouble lifting up/down stairs, as it is kinda heavy. It rolls easily. Weather stripping included is okay, but you will probably want more substantial insulation for the window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 4 out of 5 stars

    good price on sale, works well (had for 2 months)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale and I grabbed it. It arrived in good shape for the most part, and so far seems to work pretty well. It's in an approx 10x12 bedroom and it cools the room fairly quickly. Oddly enough, I find that the "dry" mode cools faster and colder than the "cooling" settings, almost to the point where it's too cold. I guess it's humid around here =). Anyway, worth it especially at the $249 sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Great portable ac unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable ac for temporary situations Kept the 400sq ft living room area cool while waiting for the ac repairman. Easy setting up the exhaust hose out the window with included the parts. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 4 out of 5 stars

    Good unit, runs well, definitely cools down room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit does a very good job in the room I have it. It might be a bit oversized for the space (which is smaller than 300 sq ft). It is reasonably quiet, was easy to put together the pieces, and installed pretty easily. The included window/spacers work well. I needed to handle a vertical opening. So far (a couple months) it has held up well. The hot season is pretty much over, so I'll see how it stores.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works reasonably well. Very noisy for bedroom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksv pretty well. Cools quite well even if outside is quite hot. Didn't need to use dehumidifier cooling was enough to reduce humidity. However, using overnight in the bedroom is a challenge as this is very very noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great A/C unit for small to medium rooms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my parents and they’ve absolutely loved it. It’s easy to roll from one room to another, and it’s very small! We were concerned about the noise but when we had it at full blast, it was so minimal. It was like having a regular fan on; could barely hear the A/C compressor. All in all, it’s a very nice, well built product!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Easy, simple, and cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AC unit had been going out for several days at a time due to antifreeze leakage. I use this unit in an upstairs master bedroom during those times. It is a large room but the unit was able to cool it down quickly and even branch out into other rooms. It was easy to install, i didn't even use the instructions. now I use this at night so that we don't have the home unit running.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cools the room well and is somewhat loud but you get used to it while sleeping.

    I would recommend this to a friend