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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2586 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,586 reviews
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great Portable A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to get us through a couple of days when our central a/c went out. We were in a fix and are so grateful for Best Buy. Easy set up. Placed in our bedroom and it kept us cool and comfortable. A little like the a/c units in hotel rooms. We recommend it. And it’s cheaper than finding a hotel or B&B that will allow us and our two dogs!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Hose length

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Wish the hose was longer but it is easy to maneuver from room to room if needed. The settings are great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 300 Sq. Ft. Portable Air Conditioner! We're delighted to hear that it works very well for you and that you find it easy to maneuver between rooms. It's great to know that you're pleased with the settings. Your satisfaction means a lot to us. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Mediocre and Inefficient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mediocre AC. Set on the cool setting, it takes a while for you to feel it cool the air in a medium sized room, and throughout noise is an issue. The specifications say it produces 56 decibels, but that is misleading at best; when the compressor is on, it is closer to 71 Db based on my decibel measurer, when measured within 2 meters of unit. Indeed, the buzz of the compressor is deafening. If you are considering this model for a home office, look elsewhere. I bought this to replace a window unit, but I would buy a window unit again. I found the window unit to be more powerful, less noisy, and more efficient. Eventually, you do feel the room cooling. It took 40-45 minutes for the temperature in the room to go from 84 degrees to 78 degrees.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Portable AC Unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ac unit October 2024 as a back up for hurricane season. Luckily we didnt get hit this year with a hurricane and didnt have to use the ac unit. However, we decided to take this ac unit camping last week and we used it in our CAMP tent that's 10x8 and it's attached to our SUV. The portable ac unit worked great. I put it at 70°F and we were cold all weekwend in the FLORIDA HEAT. I definitely recommend this portable ac unit.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our portable AC unit. It's great to know that even though you initially purchased it as a hurricane season backup, it proved to be a reliable and effective cooling solution for your camping trip in the Florida heat. We're delighted that it kept your 10x8 tent comfortably cool at 70°F throughout the weekend. It's always rewarding to hear when our products exceed expectations and provide practical solutions in unexpected situations. We appreciate your recommendation and are glad you had a comfortable camping experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Performance

    Rated 4 out of 5 stars

    Apartment living

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this but wish the plastic pieces for the vent were longer. Over all it has served the purpose well of cooling down our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Great portable ac unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable ac for temporary situations Kept the 400sq ft living room area cool while waiting for the ac repairman. Easy setting up the exhaust hose out the window with included the parts. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works reasonably well. Very noisy for bedroom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksv pretty well. Cools quite well even if outside is quite hot. Didn't need to use dehumidifier cooling was enough to reduce humidity. However, using overnight in the bedroom is a challenge as this is very very noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Super nice!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I had to get this when our AC went out in our house. The AC company said it would be 6 days so went into bestbuy and picked this up. It kept my whole downstairs (living room, kitchen,dining room 68 degreese with no issies. Easy set up and hassle free!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    YES!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 12’X15’ bedroom. Air keeps adjoining rooms cooler as well. Love the portability of this. Does NOT need draining if used as an air conditioner! A+++

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GregB, thank you so much for your fantastic review! We're thrilled to hear that the Insignia™ Portable Air Conditioner is working perfectly in your 12'x15' bedroom and that it's keeping the adjoining rooms cooler as well. We designed it with portability and convenience in mind, so it's great to know you're enjoying that feature. If you have any other feedback or questions, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Installation, Remote control

    Rated 5 out of 5 stars

    ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, not to heavy, remote very easy to navigate, cools very quick

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Cool As Ice :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I got it for an upstairs area that gets super hot in the summer. This is a perfect solution for what I need. It looks clean and portable with it's wheels. The vent is about to change size and the AC comes with multiple fittings to fit to your window. One of the better buys I have made for home comfort. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Cools entire room in less than 30 mins!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this recommended as my outside AC unit was not cooling house down properly. With an outside temperature reaching 110, room would be at 85 some nights, making it impossible to fall asleep comfortably. Setup was easy, and there’s still parts left if I ever move it to another room/house. The unit itself gets loud if you want it to be effective but it did get my room down 10 degrees in about 20 minutes. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing keeps it ICE COLD, I was amazed at what this thing achieved. It felt like I was in a walk in cooler in the summer time. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using for a bit over a month and so far I really like it. It came with more then enough foam for my window. Installation was easy enough and I haven’t had to empty the water trap yet. It gets my double wide to a comfortable level in NY heat. The remote works kinda odd but once u get used to it you will like it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to install. Very quit used all sumer in fifth wheel camper

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Brenda, for your positive review! We're delighted to hear that our Insignia™ 300 Sq. Ft. Portable Air Conditioner has been working well for you and was easy to install. It's great to know it kept your fifth wheel camper cool and quiet all summer. If you have any further questions or need assistance, please don't hesitate to reach out! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Excellent cooling but loud!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/C works as intended and provides excellent cooling but it is loud. We are using this for additional cooling in our bedroom and it takes a few nights to get used to the noise. Also be aware there is no easy way to drain the water that is collected during operation. The drain sits very low and it's difficult to get a pan under it to release the water.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice for the price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ac like 2 months ago its very good and its make ur room very cool and its is easy to assemble and easy to use

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that your AC is performing well, keeping your room cool, and that you found it easy to assemble and use. If you have any other feedback or need assistance, feel free to reach out! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 3rd story apartment of an old house and it gets very warm. I move this thing with me from room to room and it does a great job of cooling the room I am in. I use a small fan to get the air flowing even better. The only downside is it is a little loud, but that can be expected. Assembly was quick and I had this up and running 10 min from when I opened the box.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Decent little machine !!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent little AC. A bit heavy for camping use but it did the job for a 6 man tent for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hassan,

      Thank you for your review of the Insignia™ 300 Sq. Ft. Portable Air Conditioner. We're glad to hear it worked well for your camping trip, even in a 6-man tent! We appreciate your feedback about its weight and will consider it for future improvements. If you have any other comments or need assistance, please let us know. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good power for a small machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable ac unit gave us the cold chilly boost we needed for our bedroom with smaller than standard windows. The water collector fills up slowly so no need to constantly empty it. It comes with a remote which is a nice benefit.

    I would recommend this to a friend