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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2587 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,587 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Cools but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I’m giving it 4 stars is because its LOUD with which ever mode you use. It’s twice as loud as a window unit. It’s not “really” portable. You can’t just unplug it and take to from room to room without having to take out the entire window venting tube system and redo it again. It cools nice but I have a small room so I’m not sure about bigger rooms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC. Good power and cools quickly. Only downside can be noisey

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ Portable Air Conditioner! It's great to hear that it cools quickly and has good power. The noise factor is definitely something to consider when purchasing any AC unit, but overall it seems like a good option for cooling a smaller space. Enjoy staying cool! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice unit.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works so well for my entire upstairs. Upstairs gets hotter than the rest of the house so this keeps it cool. I didn’t see a large increase in my electric bill. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    IT'S A BEAST! Well worth the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally go out of my way to write these things but I just had to after plugging this thing up and witnessing immediately how effective this little unit is. THIS IS A BEAST. For some context, my game room specifically where I keep my consoles and PC has no immediate access to any A/C vents, so I would have to settle for putting a fan in the room and propping the door so cooler air from the rest of the house would flow in. This bad boy erased that issue. Within literally a few minutes my room was cooling down and I could comfortably relax and chill without having to prop the door open and turn on a fan. This is definitely one of the best practical purchases I have made with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Keeps my room cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my unit. It keeps my room very cool. It is a little noisy so I have to get use to that. But about as noisy as a regular window unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Hose length

    Rated 4 out of 5 stars

    Works wonders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders in a small space. Definitely cools the area off when on the cool setting. The hose wasn’t quite long enough for me, due to our window being very high.

    I would recommend this to a friend
  • Cons mentioned:
    Hose length

    Rated 4 out of 5 stars

    Works fine, mobility limited by hose length

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as well as a window AC with the added bonus of being somewhat mobile. I was disappointed at the limited mobility due to the length of the hose. I was hoping to be able to move it between two rooms and can’t because the hose is too short. This is ultimately my fault for not reading the description carefully, which I suggest others do.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud, gets cold really fast, easy to install. Well somewhat just when applying the window slides you will need someone to hold, but other then that I love it. Ac has fan that opens and closes.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cool my bedroom which is approx 150 sq ft. Cools the room quickly but is a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Ac work amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love it cold for this summer much need

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Manny, thank you for taking the time to share your thoughts on the Insignia™ Portable Air Conditioner. We're thrilled to hear that you're finding it easy to use and that it's keeping you cool this summer. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Definitely worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for what I needed. It does cool down the room substantially however the room is small. Very easy to assemble and put on the window. Definitely worth it

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Works wonders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live on the third floor, thank Best Buy for delivering upstairs because it is heavy! However will the major heat wave it has help cool half my apartment due to the apartment design. If I had an open concept I would only need this one but my apartment is closed of so it helps cool my too largest room and it is such a blessing.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Portable Air Conditioner! We're glad to hear that our delivery team was able to assist you in getting it upstairs, and it's wonderful to know that it's making a positive impact in your space. If you have any additional questions or need further assistance, please don't hesitate to reach out. Your comfort is our priority! - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of this air conditioner. It was easy to install and it works as u would expect it. I read some reviews that claimed that it was too loud, but it is fine with me. Helps me sleep better.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even in really hot conditions! It’s kind of loud but I can deal with it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have stated, it is a bit noisy but I have gotten used to it already. I live in a one bedroom apartment and close all windows before turning on the AC and it does cool down the apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Portable Air Conditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely came in handy this summer. Will work for medium sized living room. This item will not cook your entire house but only a select room. It’s easy to install and creates a cool environment in no time. Overall satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for a small room. Its not super loud but it does drown out noise just like a fan would.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    An efficient indoor AC unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our window ACs would struggle in the heat of the afternoon, but the Insignia portable AC unit, situated indoors, functions just fine. Easy to install and run.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 4 out of 5 stars

    Good for that money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. A little bit heavy for transportation. Too loud for night use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit to cool a 300sq ft. Bedroom. It is a rather noisy unit, just about as loud as a window unit which is what we wanted to avoid. Installation was fairly simple with the most difficulty coming from installing the foam, and the security bracket. Defective - we set up this unit according to the instructions. After letting it run for two nights while remaining off during the day, it did cool the room, but at a price. After moving the unit aside we noticed that it had drained enough water to soak our original hardwood floors causing them to swell and ruin. We checked the instructions about the water building up and no indication was given that it needed any additional setup to keep water from spilling into the floor. We set the AC on a large baking sheet and ran it for an hour and it pooled with approx. 6oz of water. There was supposed to be an alarm that should sound if the reservoir filled up to capacity after using the dehumidifier but we were using the “cool” feather, and the alarm never sounded. Instead water just leaked and poured from the base of the unit around the wheels and any holes on the bottom. We now are going to have to either sand and refinish our hardwood floors, or carpet the bedroom to cover the ruined spot. Immediately returned and bought the 300Sq. ft. GE unit. Same price, smaller/lighter, quieter, and seems to cool better.

    No, I would not recommend this to a friend