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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2587 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,587 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    big but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it even through its bigger than i want. but it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up. Blows cold air and keeps the room cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great and flexible but needs netting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the room cool and maintains a temperature you set it at. Its pretty intelligent with maintaining the temp you set it to. The tube you put in the window is long enough to go maybe 4 feet comfortably. I have mine reach out and above the unit to attach to the window. They give the window blocker plenty of attachments to make sure it gets stuck in the window, for example lots of foam padding and foam tape to make sure it sticks in the window. It is fairly adaptable in the window. The window blockers are probably about 10ish inches tall. However the one problem I see is that the tube you put in the window doesn't come with a screen or anything so really anything could end up in there like if a bird tried to fly into the window-hole from the AC.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for small room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t take up to much space. A little loud but it’s expected..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is adequate for our small duplex. Quiet and easy to operate using the remote.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re delighted to hear that our portable air conditioner is meeting your needs in your small duplex. It’s great to know that you find it quiet and easy to operate with the remote. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. If you have any further comments or need assistance, feel free to reach out! Give me a great response to our customer's feedback and review to our products. I'll be sending their comments and don't make it in an email form. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good for a short period

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 3 months, then started leaking fluid every time if started to run. Took it in to Best Buy and they exchanged it for a new one under warranty. Kind of annoying, but glad they stand behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud but cool my room fast easy to use and install

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Small and mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic purchase. This year has been record breaking heat. My swamp cooler went out and landlord didn't fix for a week at 103 degrees. This thing saved my life! Love how cold it makes the room!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really good. I just wish the swing goes sideways and not just up and down but I am happy with the purchase. The people who helped me at New Hartford too are great. Would be back there to get an ipad or/and a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is easy to use and is quite quiet for what it does. Unfortunately it does not cool the space they say it does. My son's bedroom is at the most 200 ft, and this did not keep it as cold as we would have expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    EPCool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner worked very well in our space. It was a bit heavier than I anticipated, particularly when draining the water, and the window hose was bulkier than I hoped but it was easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have had the product for 15 day and its keeping my room cool just need to buy a extensión hose but other then the product works good and its good on its pricing

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Indoor a/c uni

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall greet a/c unit . Had it for a year now No complaints . Works perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, EdwinV! We're glad to hear that your Insignia™ 300 Sq. Ft. Portable Air Conditioner has been working perfectly for you over the past year. It's great to know that you have no complaints and are satisfied with its performance. Your feedback is much appreciated!

      If you have any other questions or need further assistance, feel free to reach out. Stay cool! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The best portable AC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this! Lived in Escondido when it was over 100 degrees and this kept me cool all summer. Even had to get under blankets at night.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Don't Sleep On This AC Deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. These have worked wonderful all summer. A little noisy but for the comfort I will not complain. Also got them on sale which made it an even better purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this AC!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this AC many were not left in store due to a high need over the summer. Originally wanted a window AC but I’m so glad I went with this one! I live in a two bedroom apartment and it was great to be able to transport the AC to the office during the day, then transport it back to the bedroom at night. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable Ac is sweet!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I live in a ranch house and this easily cools 3 rooms!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LeeannP,

      Thank you for your wonderful review! We're thrilled to hear that the Insignia™ 300 Sq. Ft. Portable Air Conditioner is working well for you and efficiently cooling three rooms in your ranch house.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good and cools your room down fast. I haven't used any other modes but auto and it works amazing! but it is also really bulky so don't use in smaller rooms cause you can't walk around them efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Must have if you live in Arizona

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer in the Arizona summer heat! Put this in our bedroom keep it at 62 (the lowest setting. Keeps it cool all night! Cut our electricity bill in half!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performs as it's Name Implies

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AC went out in the height of summer, and although my residence is much larger than the 300 SF for this unit, it served its purpose for where my spouse and our pets slept to keep cool. The portability is a bonus, although the adhesive foam for creating a cushion seal at the windows for exhaust are not really reusable.

    I would recommend this to a friend