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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,587 reviews
  • Rated 4 out of 5 stars

    Good A/C Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable A/C unit does a good job at keeping our 300 sq. ft master bedroom cool. It has the typical functions you would expect on a unit at this price range. I'll mention the cons I have with this product. 1. The window adapters they provide do not work for casement (crank out) windows. I had to buy a separate product from Amazon to get it to exhaust outside. 2. The cord wrap doesn't seem to work that well at keeping the cord contained on the unit. 3. The plastic tube that functions as the drain hose was folded/kinked in the packaging and I cannot remove the kink, so the water will back up inside the hose.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and well-priced. cooled the living room quickly and relatively quietly. Only issue is that you have to empty the water and the large hose is a bit ugly. But one has to do what one has to do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    air conditioner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good at a small place or large and fits good on small or big window

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RonyG,

      Thank you for your feedback on the Insignia™ 300 Sq. Ft. Portable Air Conditioner! We’re glad to hear that it’s working well for both small and large spaces, and that it fits nicely on both small and big windows.

      If you have any other thoughts or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product for a room that fits a queen size bed and desk furniture. Easy assembly and vent stays in the window. Buttons are easy to navigate. Plus it doesn't take up space, it's wheeled into a corner until use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great and easy to function

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any room. Easy to place in window and function with remote. Dehumidifier can be difficult to empty but should be cleaned out at the end of every season.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is been a little over 2 months now and it has worked like a charm keeps my place cool and my place is around 300 plus square feet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good Portable ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well and cools the area where it is placed. Good brand. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    So cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our bedroom next to an unfinished (and not insulated) attic space to replace the window unit we had last year that had trouble keeping up. My room actually stays COLD now!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for letting us know how this portable air conditioner has worked for you. We hope that you keep enjoying your unit and thank you so much for choosing our brand!

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect for bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this little guy. It doesn’t frost the room like the double tube types, but it definitely cools down my 10x10 room. I love that you can turn off the display lights for night time and you can have it continuously run the fan, none of that off on all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store pickup and help to load. All the parts were in the box and easy to setup. Thank you.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to leave a review, BarbaraS! We are glad to hear that your store pickup experience was great and that you found the setup of the Insignia Portable Air Conditioner easy. We appreciate your feedback and hope you enjoy your new air conditioner! Let us know if you have any further questions or concerns. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well. Exceeded expectations. Makes the summer more bearable and was pretty reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works good and excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid unit. Got it up and running in 10 minutes. Keeps my daughter’s room nice and cool. All the controls works perfectly and so does the remote. Not much water collected at the bottle drain after using it for a solid month. At most two tablespoons of water drained out. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Summertime life-saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually does a pretty good job cooling down our (fairly large size) open-concept living/dining room area. Our central AC is broken and this thing has been a life-saver during the crazy summer heat waves & thick humidity.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools room asap and easy to control install easy as well

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that our product is cooling your room quickly and that you found it easy to control and install. Your satisfaction is important to us, and we're happy to know we're meeting your needs.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Portable Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this product is great, I bought it for my fiancée, and she's not able to use it (she's living in El Paso, Tx, I'm living in Killeen, TX). Due to her windows not being compatible with the exhaust mounting brackets for this product, it can't be used cause its pushing out hot air which defeated the purpose of using it to cool the house. I can't return the product cause I am 600 miles away from El Paso, and can't drive to El Paso to return it due to my V A appointments. I have exhausted my return period policy and will probably end up with a product I'm not going to be able to use! Wishing the return policy was good for 90 days instead of 30 days!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Works Great!

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought a few years ago, this thing is awesome, a little loud, but didn’t have any issues with smells or water leakage like I have with other units.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great A/C

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around room air conditioner I use this in my bedroom and it keeps us very cool on hot days

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hawk! Thank you for your positive feedback on the Insignia™ - 300 Sq. Ft. Portable Air Conditioner. We’re delighted to hear that it’s serving as a great all-around room air conditioner and keeping your bedroom cool.

      Your satisfaction is our top priority and your feedback helps us improve our products and services. We appreciate your support and look forward to serving you in the future. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good portable AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable air conditioner for a smaller room. Have a building that does not allow for window unit and this was the one with the best value. Single hose not a major issue. I've purchase insulation to wrap the hose, but otherwise, keeps the apartment cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent floor A/C unit! Cools twice the size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective in cooling a room double the size it’s rated for quickly. Has a special “oscillating”feature that lifts and lowers the blower door. Fairly quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. I wish the exhaust hose was longer. My window is high and it barely reaches. I had to put something under the unit to make it a couple of inches higher. I also wish the power cord was longer, it limits where it can be used.

    I would recommend this to a friend