Customer Ratings & Reviews
- Model:
- NS-AC07PWH1
- SKU:
- 6393204
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 300 Sq. Ft. Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation straightforward and appreciate the inclusion of a remote control. However, some customers have expressed concerns about the unit's noise level, while others mention its weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my portable air conditioner. Can’t go wrong with insignia.
I would recommend this to a friend - Pros mentioned:Cooling
Great airconditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and order arrived quick.Cool my bedroom quick.
I would recommend this to a friend - Pros mentioned:Ease of use
Great AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to set up and use. Great value and works nicely
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing for portability and “freshness.”
I would recommend this to a friend Great for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for the price. My home was affected by Storm Beryl and this portable ac came in handy. Highly recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Maria, for your review! We’re glad to hear that the Insignia™ 300 Sq. Ft. Portable Air Conditioner has been great for the price and came in handy during Storm Beryl. It’s wonderful to know that you highly recommend it. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
- Pros mentioned:Cooling
Great ac unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a quick fix to no ac unit while moving!!
I would recommend this to a friend Fairly disappointed after seeing positive reviews.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to setting up this portable air conditioner and beginning to put it to use, to be honest - I have another portable ac installed into another room in my home. It is an LG and looks almost identical, although was somewhat more expensive and covered a smaller square footage. After seeing such great reviews on this, and having faith in the Best Buy brand and customer experience they’ve provided me with in the past, I thought it would do just as great of a job as my other LG unit, if not better. I was also very pleased with the price it was set at. The heat is coming in CA and needed it in my home office. Needless to say, after setting the whole thing up, and using it for the past week, I am less than impressed. I have used several other window ac units in my past experience and in previous apartments I’ve lived in - never once have I had them turn out this way. The coolant in this is extremely harsh and has been burning my lungs - again, I’ve never experienced this before with a portable ac. The air it blows also does not cool the room. It is only cold when you stand directly in front of it, or when it blows directly on you. And the room I’m using it in is only 200 sq feet, so it should be working completely fine (given the description of the product). Definitely a bummer considering it’s not overly healthy to have coolant chilled air blowing directly on your face for several hours a day, day after day. I’m really bummed because I was looking forward to this working great for the summer and now am uncertain of what to do. Does anyone have recommendations on other makers that have served them well? The LG unit is too expensive for me to purchase another of the same kind. I was hoping to make this one work, but even in only 80 degree weather, it barely seems to be serving it’s purpose. I’m not sure where all these 4 and 5 star reviews are surfacing from!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarolineM!
Thank you for sharing your experience with our Portable Air Conditioner! We know how frustrating is that your unit hurts your lungs and that it did not meet your expectations. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use
Super for small rooms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I would recommend to a friends. Very easy to set up.
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the service provided inside the store. Customer service was excellent!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your fantastic 4-star review of the Insignia™ 300 Sq. Ft. Portable Air Conditioner! We’re thrilled to hear that you’re pleased with both the product and the excellent customer service you received in-store. Your satisfaction is our top priority, and it’s wonderful to know that our team could provide you with a positive shopping experience. Enjoy your cool and comfortable space!
-Paul | Insignia Support
- Pros mentioned:Cooling
Brrrr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working machine that really cools the room down fast
I would recommend this to a friend - Pros mentioned:Ease of use
Does what it's supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quite not to heavy great settings easy to put together..
I would recommend this to a friend Relatively Small Cools Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for cooling smaller bedrooms at temps above 80 degrees. I like the sleek design and smaller size. Not as powerful as other similarly priced AC units (cooling impact was diminished at 90+ temps) and cleaning/emptying the water is cumbersome but not any more than other portable AC units.
I would recommend this to a friendGreat Air Conditioner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It has a lot of power and cycles the cold air so it doesn't overwork. It is pretty quiet too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HeatherS,
Thank you so much for your review! We’re thrilled to hear that you’re enjoying your Insignia™ 300 Sq. Ft. Portable Air Conditioner. It’s great to know that it’s powerful, efficient, and quiet for you. If you have any further feedback or need assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
- Cons mentioned:Noise level
Loud and not that cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time with this rating. I have a room that is about 200 sq ft and I expected it to cool it down at night easily. Takes a while to cool and also it is very loud. The compressor kicking on and off wakes me up.
No, I would not recommend this to a friend - Pros mentioned:Cooling
Cold as ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes up a bit of space but would definitely buy again.
I would recommend this to a friend - Cons mentioned:Smell
Don't trust reviews, faulty product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not trust the reviews you see online. I purchased this product and it was working okay and after a few weeks it started to emit a very foul egg, sulfur like smell. I also noticed it was making me very dizzy. I did some research and it can possibly be a refrigerant leak. Whether it is or not I know for a fact the smell coming from it is awful and I am not the only one complaining about this. I have read other reviews on this exact topic. Best Buy will not let me return the faulty product which is crazy because it is not within the 15 day return period. But what about products that become faulty after 15 days? I do not understand why their policy is so bad for a product that is extremely faulty. Do not waste your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 300 Sq. Ft. Portable Air Conditioner, YounghiK. We value your feedback and are committed to improving our products and services. Your comments will be shared with our team to help enhance the quality and reliability of our offerings. If you have any further insights or suggestions, we'd love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-300-sq-ft-portable-air-conditioner-white/6393204.p?skuId=6393204
- Pros mentioned:Cooling
Its a great a/c
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy with my portable air condition never had one.
I would recommend this to a friend - Pros mentioned:Cooling
Excellent value for deal of the day
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the deal of the day ..nice and cool ...
I would recommend this to a friend - Pros mentioned:Cooling
Cools small room great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for cooling bedroom. Works well, and pretty quiet!
I would recommend this to a friend - Pros mentioned:Cooling
Great Portable AC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this is my Aunt's bedroom and it works great!
I would recommend this to a friend