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Customer Ratings & Reviews

Your price for this item is $10.99
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Customer reviews

Rating 4.3 out of 5 stars with 830 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the compatibility, ease of use, voltage flexibility, and performance of the 3,000 mA 5’ Universal AC Adapter. Many appreciate its affordability and the wide range of devices it works with. However, some customers found the adapter to be large and bulky, and a few experienced issues with the included adapter tips or overheating. The adapter's functionality is generally well-received, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 830 reviews
  • Rated 1 out of 5 stars

    Power adapter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit the screen plug in. Ended up trashing the screen. I still have the adapter. I am putting down the adapter. It works great. I will use it for something else.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review and for sharing your experience. We're sorry to hear that the adapter didn’t fit your screen and that it led to an unfortunate outcome. That’s definitely not ideal, and we understand how frustrating that must have been.

      We’re glad to hear that the Insignia™ Universal AC Adapter itself is working well and that you plan to repurpose it for another device. Your feedback is appreciated and will be shared with our team to help improve compatibility guidance in the future.

      If you ever need help finding the right fit for a specific device, our team is always here to assist. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Works but the fit is not snug at all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tips are not quite an exact match and require the pin on the female side to be bent to properly contact the plug.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ThomasD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. It seemed to work foe a while but it shorted out and messed up the router that I was using it for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost too much and works spotty. Connection to loose. Didn’t really fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Give it a try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality just didn’t work for me. I would recommend trying it, if you need to..hopefully it’ll work for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit LG monitors like it said. Does not come with enough adapters

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's merely ok.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked once then broke. not very intuitive either. While not complicated to use, i recommend at least some basic knowledge of how adapters work and be careful to use the correct insert for your device.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LarryG,

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      Please visit https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like a good product unfortunately i was dealing with needing a European charger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not fit most universal items maybe a laptop but then at that point, you will have to go back to the manufacturer to get an original plug or a power cord

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot deliver rated current

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a 3 amp power supply look somewhere else. Although it is rated at 3000ma (3A), it cannot deliver anwhere near that amount of current.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for any inconvenience caused by the power supply not meeting your expectations regarding its current output. Providing accurate and reliable specifications for our products is crucial, and we regret that we fell short in this instance. Your feedback is valuable, and we'll use it to improve the accuracy of our product descriptions and specifications to better align with our customers' needs. If you require assistance with finding a suitable alternative or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Polarity wrong

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems the pin holes are different sizes and the pins are different sizes and the whole system is polarized - backwards to any device you might want to use it with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DC charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works very well. It's design is sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power converter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time I purchased this the first one malfunctioned after 6 months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working bit not the best conection. At least it was the best cheap option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not clearly marked as center positive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one device I own is center positive and this device is not polarity switchable either... tested the voltages before returning; they all ran about 3 volts high at each setting. Probably wouldn't hurt my gear either way, but definitely not useful to me.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broke my vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measurements of adapter attchments very unclear and broke the vacuum batter i had.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the measurements of the adapter attachments for the Insignia™ 3,000 mA 5’ Universal AC Adapter. We appreciate hearing from our customers, as your insights help us understand how to improve our products and ensure a better user experience in the future. Your input is valuable to us, and we're committed to continuous enhancement based on customer experiences like yours! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    I am sure it works for some folks but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work with any of its fittings no matter how i tried i thought it would work for others when i would get it home from out of town and no it didn't by this time my window to return the item was past.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    power cord without enough power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt able yo produ?ce the power of my mothers ice machine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok with the product purchased, not really original

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, kept running hot on the smallest of things, and ended up having to replace twice

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello NickolausJ,
      Thank you for taking the time to leave a review of our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia