Customer Ratings & Reviews
- Model:
- NS-AC3000
- SKU:
- 6465025
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the compatibility, ease of use, voltage flexibility, and performance of the 3,000 mA 5’ Universal AC Adapter. Many appreciate its affordability and the wide range of devices it works with. However, some customers found the adapter to be large and bulky, and a few experienced issues with the included adapter tips or overheating. The adapter's functionality is generally well-received, despite these minor drawbacks.
This summary was generated by AI based on customer reviews.
Did not work for my DJ Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good product but did not fit my device. I tried all the different universal tips that it came with but none worked.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NiCar,
Thanks for taking the time and effort to leave a review about our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black (NS-AC3000). I'm sorry the product did not work for your device. I know how disappointing this must be. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. For further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Pros mentioned:Voltage
Doesn’t work with all devices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although had multiple voltage settings, it did not work for the device that I bought it for
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KingKona,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. We do have a variety of models so I am sure you can find one that works out for you.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a worthless piece of garbage. I purchased this to replace a hypervolt charger. None of the options provided fit despite this being recommended by a Best Buy associate. Don’t buy this and, unless you have experience with that associate, don’t listen to the people who “work” at Best Buy or you may end up wasting your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We’re sorry to hear that the charger did not meet your expectations and that the recommendation from our associate did not align with your needs. Your experience is important to us, and we are committed to ensuring our customers receive accurate information and quality products. We appreciate your input and will use it to improve our recommendations in the future. If you haven't already, please consider reaching out to our customer service team for assistance with returns or finding a more suitable option. Your satisfaction is our priority, and we hope to serve you better next time. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025
- Cons mentioned:Work
Don't buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only work for 1 day before it burn out. Guess the waste of money
No, I would not recommend this to a friend - Cons mentioned:Work
No pairing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Had to return. Geek squad persin was no help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoannM, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
USELESS!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gizmo was recommended to me by BB CC rep who, I think, had the recommendation of a supervisor/manager. It was to substitute for a Samsung monitor power cord which was missing from my "EXCELLENT open box purchase", but it cost me another trip to the store after finding out neither the CC rep nor the manager had a clue. We pay a premium for Samsung products so we should never compromise, and I won't again.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best But Employee said this item would work for me and it did not work. Very disappointed. I drove an hour to get this item and then called the customer service number and was told they would send me a label to get a refund but then the store said no.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello YeseniaC,
We sincerely apologize for the misinformation. We would be more than willing to check available options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
It’s a ok product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never work and unable to return it due to being on special
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JakyA, for sharing your experience. We’re sorry to hear that the adapter didn’t work as expected and that the return policy was an issue. Our goal is to provide reliable accessories, and we understand how frustrating it can be when they don’t meet expectations. Your feedback is valuable, and we appreciate you taking the time to share it. If you need assistance, our support team is happy to help. Tine | Insignia Support
If you're looking for more details on this product, you can check it out [here](https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025).
just ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and has a lot of options but the current rating is optimistic
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We're glad to hear that the product works well and offers a variety of options. However, we apologize for any discrepancy in the current rating. Providing accurate specifications is important to us, and we'll take your feedback into consideration to ensure that our product descriptions are as precise as possible in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback and thank you for choosing our product. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025
Not Accurately Advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this to replace a laptop charger. It was listed in the search results for a laptop charger. When I received the item, it was labeled as not compatible for laptop use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 3,000 mA Universal AC Adapter. We sincerely apologize for the confusion caused by the product listing and understand how disappointing it must be to receive an item that doesn’t meet your expectations.
Our goal is to provide accurate and helpful information for all our products, and we regret that this was not your experience. We are currently reviewing our product listings to ensure that compatibility information is clearly stated to prevent similar issues in the future.
If you would like assistance with returning the adapter or finding a compatible charger for your laptop, please reach out to our customer service team. We are here to help and ensure you have a positive experience with our products.
Thank you once again for your feedback, and we appreciate your understanding as we work to improve.
- Cons mentioned:Work
2 times fail
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as advertise. First one just stopped working got a replacement and still doesn’t work,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josh,
Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Used for monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bot ideal but is an ok use for a monitor that has no cord.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest review of the Insignia 3,000 mA 5' Universal AC Adapter! We're glad to hear that it's a decent option for a monitor with no cord, even if it's not the best fit. We understand that not every product can meet every user's needs, and we appreciate your feedback. We'll take your comments into consideration as we continue to develop and improve our products. Thank you for choosing Insignia and we hope you find a solution that meets your needs! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025
Does not work properly. Do not buy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This power supply does not provide stable power. Stated output for 3-15V is 3A however this device does not produce anywhere close to this. Tested on both 5VDC and 12VDC for 750 mA and 1250 mA devices respectively and voltage sag was significant enough to prevent the devices from functioning. Disappointed but not surprised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .HelloAdamW,
Thank you for sharing your experience with our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Cons mentioned:Work
Poor Devices - Do Not Work AT ALL!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device does not work. And, Best Buy will not accept my return.
No, I would not recommend this to a friend Didn’t Charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package says if it fits it will charge. This is not true. The plug-in fit my item but never charged at all. Had to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesS,
Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
No LED Indicator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."An LED indicator conveniently shows which voltage is selected" Nope, no LED indicator.
No, I would not recommend this to a friendGood product, annoying emails for a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I bought this plug I have received no less than 6 emails begging for a review survey. As soon as I delete one I get another pleading for a review. This survey garbage is stupid. The plug works great but you get 1 star for constantly bothering me and making want to buy everything on Amazon from now on.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JeremyG,
Thank you for writing a review about our 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. We know how frustrating it is when you received lots of emails that you did not expect. We sincerely apologize for any inconvenience. Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Didn’t work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it said it was universal it still didn’t work for my projector.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrittanyC,
We apologize that this adapter did not work for your projector. We would like to help you with this issue. Please contact us at 1-877-467-4289 so we can provide the best possible solutions to resolve the issue.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Pros mentioned:Performance
Anker 4 in 1 charging station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a bit then suddenly stopped working.
No, I would not recommend this to a friend Wrong Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt do exactly what i need but its ok. I dont used it as much.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support