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Customer Ratings & Reviews

Your price for this item is $10.99
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The comparable value price is $24.99

Customer reviews

Rating 4.3 out of 5 stars with 830 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are pleased with the compatibility, ease of use, voltage flexibility, and performance of the 3,000 mA 5’ Universal AC Adapter. Many appreciate its affordability and the wide range of devices it works with. However, some customers found the adapter to be large and bulky, and a few experienced issues with the included adapter tips or overheating. The adapter's functionality is generally well-received, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 830 reviews
  • Rated 2 out of 5 stars

    It's alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best, and it disconnects often. Unfortunately can't return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Versatility

    Rated 1 out of 5 stars

    great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great universal adapter for the price and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universal Adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time that I've attempted to use this adapter. They never work! I've tried them on several TVs and none of them work. One of the worst products ever for being a "Universal" adapter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Craig,

      One of our priorities is to hear our customers feedback about our products. We want to make sure that we can improve its effectivity and quality. You may contact us at (877) 467-4289 if you need further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Defected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item would not work the way it was suppose. I tried two different ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the several adapters worked with my device.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tom43,

      We are sorry for your experience. Hearing your feedback is important to us so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t work for me :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just because it didn’t charge my speaker. Then again I’m not sure if my own speaker is broken. Take this review with a grain of salt. It might work for you, if not just return it, boom, mad simple BRUH

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    generic power supply

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a generic power supply for my computer screen. I did not work and I had to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize that the Insignia™ 3,000 mA 5' Universal AC Adapter for High-Output Devices did not meet your needs and did not work with your computer screen. I'm sorry for any inconvenience this may have caused. At Insignia, we strive to provide high-quality products that meet our customers' expectations. Can you please provide me with more information about the issue you experienced, such as any error messages or symptoms you observed? This will help us to better understand what went wrong and how we can improve our product for future customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caused a spark a few minutes after being plugged in to a device that I was told it would work for. Not sure yet if it damaged the device but definitely never using anything from this brand again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices. I know how alarming it is experience that with this unit. Kindly do a return if you are still within the return period.
      Mary II Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Poor quality didn’t work for what I needed it too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible bought it twice and it burned out everytime

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 3,000 mA 5’ Universal AC Adapter for High-Output Devices! We understand that you're having issue with the 3 unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my blue-ray player. It fit perfectly with one of the adaptors but after setting it to the right volts and plugging it in, it would not work at all. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong cord so I don’t know much about this product, basically returned it instantly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're truly sorry to hear about your experience with receiving the incorrect cord for our product. Your satisfaction is incredibly important to us, and we understand the frustration this must have caused. We strive to ensure that each customer receives the correct items and that they are satisfied with their purchase. Your feedback is invaluable, and we'll use it to improve our processes to prevent similar issues in the future. Should you decide to give our product another chance or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and ensure your experience with us is a positive one. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not for computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work for what I purchased it for - the sales person misled me or didn't know.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for any inconvenience caused by the product not meeting your expectations. It's important to us that our customers receive accurate information and that our products fulfill their intended purposes. Your feedback regarding the salesperson's assistance is valuable, and we'll use it to improve our training and ensure better guidance for our customers in the future. If you haven't already, please reach out to our customer support team for assistance or possible alternatives that may better suit your needs. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Open Box D.O.A.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box at a whole $5 off full retail. It didnt work. i assumed they test returns b4 placing back out on the sales floor. no worries, things happen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Learn to tell what you k ow not make up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not work the hammond speaker like i was told id ask for my money back but the helpper told me he looked it up im good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Power Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working the next day. used it once to power my laptop. used regularly like any other power card. next day wouldn't power on. nothing. never had a chance to return it, or i would. bogus power adapter.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Scott2316,

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use since it stopped working the next day and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Check amps needed before buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter does not have the ability to lower amperage output. I needed 12 volt (it has) and 1 amp (it only does 3). I haven't used it because I am afraid it would destroy my electronic device.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    best buys fault

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    someone had taken the one plug I needed out of the box already and put it back on the shelf/returned it. frustrating, and was to late to go back by the time I realized.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ITSGOODGUY,

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t work. Unfortunate outcome. Will return when able.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that the product isn't working as expected. Your satisfaction is important to us, and we apologize for any inconvenience this has caused. Please don't hesitate to return the product whenever you're able to do so. If you need any assistance with the return process or if you have any further questions, please feel free to reach out to our customer support team. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Rating inaccurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not power a 12v 2a Swann DVR. Used one of the camera power supplies and it booted up no problem. Returned.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that the Insignia™ 3,000 mA Universal AC Adapter didn’t work for your 12V 2A Swann DVR. It can be frustrating when a product doesn’t meet expectations, especially when you rely on it for important devices. It's good that you had an alternative power supply that worked, but it's disappointing that the adapter didn't perform as advertised. Your feedback is valuable and can help others make informed decisions. Thanks for sharing your experience! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sony problem…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product DID NOT solve my Sony DVD player problem….Didn’t fit for a replacement power cord….Totally the wrong item….Not HAPPY…

    No, I would not recommend this to a friend