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Customer Ratings & Reviews

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$10.99
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Comp. Value: $24.99

Customer reviews

Rating 4.3 out of 5 stars with 835 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the product's performance, compatibility, and versatility, finding it to be exactly what they needed and applicable to many uses. The adjustable voltage and affordable price are also appreciated. Some customers have noted the size as a drawback, while others reported issues with the adapter's functionality or its short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 835 reviews
  • Rated 1 out of 5 stars

    Not for computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work for what I purchased it for - the sales person misled me or didn't know.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for any inconvenience caused by the product not meeting your expectations. It's important to us that our customers receive accurate information and that our products fulfill their intended purposes. Your feedback regarding the salesperson's assistance is valuable, and we'll use it to improve our training and ensure better guidance for our customers in the future. If you haven't already, please reach out to our customer support team for assistance or possible alternatives that may better suit your needs. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    best buys fault

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    someone had taken the one plug I needed out of the box already and put it back on the shelf/returned it. frustrating, and was to late to go back by the time I realized.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ITSGOODGUY,

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Rating inaccurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not power a 12v 2a Swann DVR. Used one of the camera power supplies and it booted up no problem. Returned.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that the Insignia™ 3,000 mA Universal AC Adapter didn’t work for your 12V 2A Swann DVR. It can be frustrating when a product doesn’t meet expectations, especially when you rely on it for important devices. It's good that you had an alternative power supply that worked, but it's disappointing that the adapter didn't perform as advertised. Your feedback is valuable and can help others make informed decisions. Thanks for sharing your experience! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t work. Unfortunate outcome. Will return when able.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that the product isn't working as expected. Your satisfaction is important to us, and we apologize for any inconvenience this has caused. Please don't hesitate to return the product whenever you're able to do so. If you need any assistance with the return process or if you have any further questions, please feel free to reach out to our customer support team. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3000-ma-5-universal-ac-adapter-for-high-output-devices-black/6465025.p?skuId=6465025 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sony problem…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product DID NOT solve my Sony DVD player problem….Didn’t fit for a replacement power cord….Totally the wrong item….Not HAPPY…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Find the brand name power supply.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for either my router or modem, even though it was set to the correct voltage. Waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit my device. I don't think it has enough adapters. I will be returning it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking time to write a review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. We do have a variety of models so I am sure you can find one that works out for you.

      Dina || Insignia Support || https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Okay wasn’t what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay nothing different from other similar returned

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TraceyA,

      We appreciate your feedback about this product. It is important for us to hear it from someone who bought it so we will be able to know how to improve its quality and specifications for uniqueness. If in need of further assistance, please contact us at (877) 467-4289.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for what I needed it for. The associate said it would. But was able to return for a full refund

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrianE,

      We apologize that this product does not work as it should be. Hearing your feedback is helpful so we can improve its quality. If you need further assistance, please contact Insignia at 1-877-467-4289 and we will be glad to assist you.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    NOT FOR MONITOR POWER.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not high powered ( enough i guess) it would not turn on my 27" monitor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong and useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt what I needed and staff said it was. Didnt work for anything I needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One Hit Wonder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after one day. Picked up a dub. Previous models have worked with no issues.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Caglebaby,

      We are sorry for your experience with the said product. Your feedback is important so we can continue to improve the quality of our products. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work with my device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not work with Device I needed it for. Need to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take it back. It also didnt work. Just dont go with a universal adapter umles $fmffm

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, itfailed to power up my laptop or speaker it dropped the voltage down to 5 volts. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SatisfiedCustomer,

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. I understand you found it uncomfortable to use since it did not work and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t do it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap…all those inserts none work! Salesman should have known this. Universal NOT!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi StarlaM,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power supply lasted a week before giving out. Would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    What did i buym? When did i buy it?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase anything in over a year if in bot mistaken

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Defect

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all. Defective out of the box. Couldnt even test it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT RISK IT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item shorted my device out causing Irreparable damage.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DylanD

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 3,000 mA 5’ Universal AC Adapter for High-Output Devices - Black. We deeply care about the performance of our products and I would like to further review your situation.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia