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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 541 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the fast charging capabilities of the 30W USB-C Super-Fast Charge Kit, with many reporting that it charges their iPhones very quickly. They also appreciate the long cord, durable build, and compact size of the charger. However, a few customers have experienced issues with the charger suddenly stopping working after a short period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 541 reviews
  • Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, definitely cuts down charging time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good charger

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good charger for apple devices. Not much to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says it does

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, works better with my own wire but the one it comes with is just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    another one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alot of power but the wait is a debate... i should have picked the 40-watt version

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for wbat is needed. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging
    Best Buy Employee

    Rated 2 out of 5 stars

    Lasted about 3 months

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used daily and the cable went bad in about 3 months but does charge bery quick

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MawdShhottasz,
      Thank you for taking the time to leave a review of our Insignia™ - 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max. Please know that we are improving the quality of this product by considering our customers feedback. If you need further assistance, please feel free to contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not bad not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worth the price………………………………………………………………….

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We strive to provide products that meet the needs and expectations of our customers. If you have any specific concerns or suggestions for improvement, please feel free to let us know. Your input is valuable to us as we continue to enhance our product offerings. Thank you for shopping with us. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    USB c charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, could charge faster, not much different than larger cube USB charger from Apple. Price could also be more competitive

    I would recommend this to a friend
  • Cons mentioned:
    Stopped working

    Rated 1 out of 5 stars

    DO NOT BUY.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. the people with good reviews haven’t waited long enough. It worked amazing for the first couple of weeks but now it has stopped working all together. You could get this at a gas station. DO NOT BUY AND WASTE YOUR MONEY. if i still had my box, i’d return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stopped working

    Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger was incredibly good until it stopped working out of nowhere, it was always kept in good condition, no water or scratches or dust or anything had ever really come into contact with it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max! We know how frustrating is that your charge kit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your charger.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    just get the Apple charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charges the phone but it is incredibly slow. I have a 20W Apple charges that charges much faster

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stopped working

    Rated 1 out of 5 stars

    Only worked for a week, then it stopped.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, it stop charging my wife’s and mine iPhone’s, after a week of using it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize for the inconvenience you faced with our product. It's disappointing that it stopped charging both your and your wife's iPhones after just a week of use. Please feel free to reach out if you need further assistance or have any other feedback. Thank you for sharing your experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Fast charging

    Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and the part that plugs into phone bent within a week. It did charge super fast. I am just disappointed that it didn’t last longer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max! We know how frustrating is that your charging kit didn't last long. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your charging kit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Best Buy Please Send Me a Replacement Cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone connector end broke out of the cable after 2 months and I want a replacement. So I call best buy and they tell me to go to the store. So I call Insignia and they schedule an appointment with the store. I'm very annoyed that I have to go to the store for an appointment to get a replacement cable. This will be the last time I purchase Insignia from best buy or anywhere if I have to visit the store to get this replacement. Best Buy you have two days to contact me and send me a replacement cable (my appointment is on Friday). Knowing this is the process for a replacement cable I should have just went cheap on Amazon. You must create a more customer focused return policy for something as simple as a charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Defective product

    Rated 1 out of 5 stars

    Buy Apple, not this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    burned out...just buy Apple products. Regretted buying this one and returned it. Lasted 1 week

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AlyciafM,

      Thank you for writing a review about our Insignia™ - 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.Insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Fast charging

    Rated 1 out of 5 stars

    Quick charge cord

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because of how fast it charges! When my phone dies this is the best.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      We really appreciate your feedback on this Insignia™ - 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max - White, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Just get a actually apple charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger sporadically has stopped working after a very short time. Sometimes it's plugged into brand new iphone all night and it will barely charge. Just outside of ", return window" so I'm unsure if they will let me exchange it. But I have had the charger for less than 2 months and it already doesn't fully work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review ourInsignia™ - 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Defective product

    Rated 1 out of 5 stars

    Buy the OEM...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging block stopped working in less than 2 weeks

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MJCV. Thank you for taking the time to leave a review on Insignia™ - 30W USB-C Compact Wall Charger Kit for iPhone 13 Pro Max - White. We understand that you are disappointed on the unit that did not seem to last long to use. Kindly contact us to check how we can further assist you.
      Mary II Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not good wire broke need to exchange for a bed brand

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Student,
      Thank you for taking the time to review our Insignia™ - 30W USB-C Super-Fast Charge Kit for iPhone 14 Pro Max, iPhone 14 Plus, iPhone 13 Pro Max - White, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. This charger broke within two weeks. The metal part of the charger broke off in my phone. I had to go elsewhere to have piece removed and purchase a new charger

    No, I would not recommend this to a friend