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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,523 reviews
  • Rated 5 out of 5 stars

    Insignia tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I made this purchase. Had it delivered, tracking delivery was on point. I am considering to buy another TV and will be using your store for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a bedroom and did not disappoint! Great value!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review, JaymeM! We're delighted to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV has met your expectations and provided great value for your bedroom. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new TV! BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good Addition to Exercise Eqpt Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV runs walking/running videos while on our treadmill.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's a perfect use for it! We're glad the TV is working well for your treadmill workouts. Enjoy your runs! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Good tv, software failures + missing software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on it logs into amazon its inexpensive even with the insurance (protection plan). Its a good size. The issue is that the company lies to you about the software capabilities and apps you can get. The only apps you can get are amazon based and the store has a bunch of app spots but doesnt have anything. Even the amazon apps are few. Also, yes screws are convenient for building the tv but trying to build it yourself takes a bit of skill. For a tv. At least it registered my amazon accound and connected to the internet. I couldn't even get tv service on the built in antenna!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 60 inch version of this tv in my camper and i wanted the same format. Love the fire insignia tv and format. Great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO SPECTRUM TV APP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv and after setting it all up and tossing the pkg, found out it is not compatible with my Spectrum TV App. This is the main way I watch TV. Called Spectrum and they said it was a Amazon issue. (Amazon will say it is Spectrum, but not true. They won't support the app). Tried a go around with a Roku stick. Amazon blocks the complete pairing of the Roku remote. So now I had to spend another $35 and have to use 2 remotes. Not good. Would have been nice to know, and I would have bought a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tgeeez,

      Thank you for your feedback. We apologize for the inconvenience you experienced with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We understand how important it is to have your preferred apps working seamlessly.

      It’s disappointing to hear about the compatibility issues with the Spectrum TV App and the additional hassle with the Roku stick. We appreciate your patience that this information wasn’t clearer before your purchase. If you need further assistance or have any questions, please reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A great Fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this little guy in the kitchen and it works well. No mounting issues, easy connectivity to our network and sign in to streaming accounts. The Fire TV remotes are great, especially with the one touch APP buttons. So easy, its my 5 year olds favorite TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV for Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is for my senior mother, and it is beautiful, but was a little hard to mount. The search is also not as helpful, but if you get to what you want to watch and stay there it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good tv, the only problem is that sometimes it won’t turn on or the screen will stay black for a while and we have to disconnect and connect it again. It doesn’t happen often, just once in a while .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a gaming setup for consoles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best of tvs but good quality for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear that you find it to be good quality for the price and suitable for a gaming setup for consoles. Your feedback is important to us, and we'll take it into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Gets job done at low Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has become sluggish at times after only two years

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price point. Awesome TV!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, ChrisG! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that you found it to be a great product at a great price. Enjoy your awesome TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    not bad at all for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this alittle while ago for my daughter and she LOVES it, graphics looks great and the Alexa remote is definitely a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Ben!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful help from Ben choosing a TV for my 88 year old mother. It was exactly what we were looking for. It was a perfect fit! He didn't try to sell anything but what we asked for. Much appreciated! He is very Knowledgable and knows his stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Fire tv glitchy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very good, but the television is very glitchy. Have to unplug often to get sound to work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. I have purchased Insignia brand TV's in the past and it has always been a decent product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that the product meets your expectations and that you've had positive experiences with Insignia TVs in the past. It's great to know that you find them to be reliable. If you have any other comments or need assistance, feel free to reach out! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    No operation manual!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came without any owner instructions on operation other than a basic put together for setting up the tv . The tv operation was ver confusing compared to tge Roku operated system on my main tv. Called the Insignia help line for tips and help. Had to put a Roku firedstick on it so availability of subscribed channels adapted and I could view tv programming. I find the picture not clear enough and print on screen far too smal. Feel I should have purchased. better quality tv. It is not user friendly!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire TV took some getting used to. Was with Roku first.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you found it to be a good purchase for the price. Transitioning from Roku to Fire TV can indeed take some getting used to, but we hope you're enjoying the new features and capabilities. If you have any questions or need further assistance with your Fire TV, please don't hesitate to reach out. We're here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the granddaughter. Perfect for her room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and Cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow to respond. Remote doesn't work well (I replaced batteries and cleaned IR). I wanted inexpensive, not cheap. I ordered it hurriedly online. I wish I had checked it out in the store first.

    No, I would not recommend this to a friend