Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- |
- SKU:
- 6495086
Customer reviews
Rating 4.6 out of 5 stars with 2536 reviews
(2,536 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Slow and Cheap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really slow to respond. Remote doesn't work well (I replaced batteries and cleaned IR). I wanted inexpensive, not cheap. I ordered it hurriedly online. I wish I had checked it out in the store first.
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound mismatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the features were as described, there was an occasional mismatch between the video of a person speaking and the sound we heard. This problem was not experienced on another TV playing the same video.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad the features met your expectations, though we understand the concern about the audio and video mismatch. Your observation is important, especially since the issue didn’t occur on another TV with the same content. We appreciate you bringing this to our attention as it helps us work toward better performance and reliability.
Keith | Insignia Support
Rated 5 out of 5 stars
Insignia Smart TV with built in Amazon Fire TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV for my garage and this budget friendly TV fit the bill. i like the built in Amazon Fire TV feature. Eliminates the need to add a Fire Cube or Stick.
I would recommend this to a friendRated 5 out of 5 stars
Surgery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice my wife had surgery yesterday and is layed up in bed for a week or 2 for recovery streaming all her favorite programs and all I have to do is check in now and again very happy.
I would recommend this to a friendRated 4 out of 5 stars
Insignia 32" F20 Series Full HD(up to 1080P)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great replacement for an office Toshiba TV I had to replace and the price was great....$119...You will have to "dial" in the picture controls just right for proper viewing...not a huge problem...
I would recommend this to a friendRated 4 out of 5 stars
Good for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. I have purchased Insignia brand TV's in the past and it has always been a decent product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're pleased to hear that the product meets your expectations and that you've had positive experiences with Insignia TVs in the past. It's great to know that you find them to be reliable. If you have any other comments or need assistance, feel free to reach out! Ivy | Insignia Support
Rated 4 out of 5 stars
Not to bad I suppose.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad TV so far, a bit faster than the previous fire tv's I have owned, but still prefer ROKU any day of the week to fire tv's.
I would recommend this to a friendRated 4 out of 5 stars
Good Addition to Exercise Eqpt Room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little TV runs walking/running videos while on our treadmill.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's a perfect use for it! We're glad the TV is working well for your treadmill workouts. Enjoy your runs! - Carl | Insignia Products
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great price point. Awesome TV!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, ChrisG! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that you found it to be a great product at a great price. Enjoy your awesome TV! Ivy | Insignia Support
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great buy. We needed a TV real quick so we can play video games. It was an easy TV set up.
I would recommend this to a friendRated 4 out of 5 stars
Good for a gaming setup for consoles
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best of tvs but good quality for the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear that you find it to be good quality for the price and suitable for a gaming setup for consoles. Your feedback is important to us, and we'll take it into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
Rated 3 out of 5 stars
Smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart yv is dificult to use. Ended up using Ruku from old tv. Finally figured to get HDMA1 as defalt. Great price for bedroom tv.
I would recommend this to a friendRated 5 out of 5 stars
Big, little TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty awesome for the price, needed a kitchen tv that had access to all the streaming services, and this was hands down the simplest and best option by far.
I would recommend this to a friendRated 5 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my mom. Seems to work well. Unable to connect WiFi, but I believe that was on our end.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that the TV is working well for your mom. If you continue to experience issues with connecting to Wi-Fi, feel free to reach out to our customer support team for assistance. Enjoy your new TV! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great volume
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great volume. Quality of picture is okay not the best. For cheap affordable tv definitely recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the granddaughter. Perfect for her room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is perfect for your granddaughter's room. If you have any questions or need further assistance, feel free to reach out. Enjoy the joy it brings to her! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Literally could not ask for more for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I use it for, it is PERFECT. It’s a spare bedroom tv, only used for streaming apps, the price was incredible. It’s already gotten a lot of use.
I would recommend this to a friendRated 3 out of 5 stars
It works ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit difficult to use slow remote and sound is too loud Picture is ok, not fabulous
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about the difficulties you are experiencing with your Insignia F20 Series LED Smart Fire TV. If the remote is slow and the sound is too loud, you may want to try adjusting the settings or contacting customer support for assistance. Additionally, if you are not satisfied with the picture quality, you may want to consider adjusting the display settings or exploring other options. Thank you for your feedback and we hope you are able to resolve these issues soon. -Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Good purchase for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire TV took some getting used to. Was with Roku first.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you found it to be a good purchase for the price. Transitioning from Roku to Fire TV can indeed take some getting used to, but we hope you're enjoying the new features and capabilities. If you have any questions or need further assistance with your Fire TV, please don't hesitate to reach out. We're here to help! Ivy | Insignia Support
Rated 4 out of 5 stars
Perfect customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, needs some smoother transtions to input modes and a better or easier blue tooth connection. The customer service was outstanding a had hel that far exceeded my expectations Gain!!
I would recommend this to a friend



















