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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,536 reviews
  • Rated 1 out of 5 stars

    Slow and Cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow to respond. Remote doesn't work well (I replaced batteries and cleaned IR). I wanted inexpensive, not cheap. I ordered it hurriedly online. I wish I had checked it out in the store first.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound mismatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the features were as described, there was an occasional mismatch between the video of a person speaking and the sound we heard. This problem was not experienced on another TV playing the same video.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad the features met your expectations, though we understand the concern about the audio and video mismatch. Your observation is important, especially since the issue didn’t occur on another TV with the same content. We appreciate you bringing this to our attention as it helps us work toward better performance and reliability.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia Smart TV with built in Amazon Fire TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a TV for my garage and this budget friendly TV fit the bill. i like the built in Amazon Fire TV feature. Eliminates the need to add a Fire Cube or Stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surgery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice my wife had surgery yesterday and is layed up in bed for a week or 2 for recovery streaming all her favorite programs and all I have to do is check in now and again very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 32" F20 Series Full HD(up to 1080P)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great replacement for an office Toshiba TV I had to replace and the price was great....$119...You will have to "dial" in the picture controls just right for proper viewing...not a huge problem...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. I have purchased Insignia brand TV's in the past and it has always been a decent product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that the product meets your expectations and that you've had positive experiences with Insignia TVs in the past. It's great to know that you find them to be reliable. If you have any other comments or need assistance, feel free to reach out! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Not to bad I suppose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV so far, a bit faster than the previous fire tv's I have owned, but still prefer ROKU any day of the week to fire tv's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Addition to Exercise Eqpt Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV runs walking/running videos while on our treadmill.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's a perfect use for it! We're glad the TV is working well for your treadmill workouts. Enjoy your runs! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price point. Awesome TV!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, ChrisG! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that you found it to be a great product at a great price. Enjoy your awesome TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great buy. We needed a TV real quick so we can play video games. It was an easy TV set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a gaming setup for consoles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best of tvs but good quality for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We're glad to hear that you find it to be good quality for the price and suitable for a gaming setup for consoles. Your feedback is important to us, and we'll take it into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart yv is dificult to use. Ended up using Ruku from old tv. Finally figured to get HDMA1 as defalt. Great price for bedroom tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, little TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome for the price, needed a kitchen tv that had access to all the streaming services, and this was hands down the simplest and best option by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my mom. Seems to work well. Unable to connect WiFi, but I believe that was on our end.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great volume

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great volume. Quality of picture is okay not the best. For cheap affordable tv definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the granddaughter. Perfect for her room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Literally could not ask for more for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use it for, it is PERFECT. It’s a spare bedroom tv, only used for streaming apps, the price was incredible. It’s already gotten a lot of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit difficult to use slow remote and sound is too loud Picture is ok, not fabulous

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We are sorry to hear about the difficulties you are experiencing with your Insignia F20 Series LED Smart Fire TV. If the remote is slow and the sound is too loud, you may want to try adjusting the settings or contacting customer support for assistance. Additionally, if you are not satisfied with the picture quality, you may want to consider adjusting the display settings or exploring other options. Thank you for your feedback and we hope you are able to resolve these issues soon. -Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good purchase for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire TV took some getting used to. Was with Roku first.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you found it to be a good purchase for the price. Transitioning from Roku to Fire TV can indeed take some getting used to, but we hope you're enjoying the new features and capabilities. If you have any questions or need further assistance with your Fire TV, please don't hesitate to reach out. We're here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Perfect customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, needs some smoother transtions to input modes and a better or easier blue tooth connection. The customer service was outstanding a had hel that far exceeded my expectations Gain!!

    I would recommend this to a friend