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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,523 reviews
  • Rated 4 out of 5 stars

    Nice TV for close viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little dining room TV at reasonable cost for watching news with breakfast.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re glad to hear that you’re enjoying your new dining room TV and that it offers great value for watching the news with breakfast. Your satisfaction is very important to us, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please feel free to reach out. We’re here to help! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good tv mounted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a second time in the play room so the toddlers can have vald and Nicky and my older son can play fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, sounds nice with DTS on, and bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price. Got a “like new”. Only downfall to that was the feet screws weren’t included, but I was able to make something work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, needs some smoother transtions to input modes and a better or easier blue tooth connection. The customer service was outstanding a had hel that far exceeded my expectations Gain!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Aggravating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this TV. Platform is slow, lots of buffering, freezing, and momentarily going black. Seems that all of the new TVs have remotes without the numbers. Very hard to see the guide on a smaller TV. So, bought a universal remote, insignia, and it worked for two days to hen the numbers stopped functioning.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear MichaelV, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent small tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, ecellent price. Lighter than I envisioned, so need to ensure it is on a stable platform

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv but the sound is very quiet compared to the Toshiba.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts! We're glad to hear you love the TV. Regarding the sound, have you tried adjusting the audio settings or connecting external speakers? Sometimes, tweaking the settings can make a big difference. If you need any help with this, feel free to ask! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Like a hospital room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to put on the dresser in our bedroom. My wife is in a hospital bed being served frequently by hospice workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for myself and the wife. Our tv in the bedroom died so I put in a pickup order and it was ready in like 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. My son loves it! Mostly used for gamin but also like the fire tv layout, makes it easier to navigate between apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. After talking to a sales rep at Bestbuy, recommended this tv. I am using this tv in a guest room. It has fire stick already on it which was a plus because I can’t stand the Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic small 1080 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. Need to adjust picture settings after setup. Default settings overdrive brightness back light and contrast by a significant amount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and looks good. Software can take a bit to load, and not being able to turn off alexa tips is really really annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv would buy again ……………………………………………………………….

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you're enjoying the TV and would consider purchasing it again.

      If you have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure you continue to have a great experience with our products. Thank you for choosing Insignia! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Team insignia

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Ended up with 3 for office, workout room and kitchen

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your awesome feedback! We’re thrilled to hear that you love the TV so much that you got three of them for different rooms. It’s fantastic to know that it’s serving you well in your office, workout room, and kitchen. If you have any more thoughts or need assistance, we’re always here to help! Enjoy your viewing experience - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Quality Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed for my bedroom. The quality of the screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    My tv lasts 24 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchase this tv on October 2nd. Pick it up $80 bucks pay someone $75 bucks to mount it. I have beautiful tv for $150 case closed right. Wrong. Immediately I was losing the video and just have audio I reset the tv boom beautiful pic. Happened again I changed all wires boom happens again. So last night October 26 a mere 24 days after I get this tv I called Best Buy they say tv only covered for 15 days but you’re covered by manufacture I said great. She instructs me to bring the tv back to the store to trouble shoot. Only thing I’m completely disabled and had to pay to mount it. Now you asking me to pay to remove it and pay for third time to remount. Are you kidding me I won’t be showing up for my 1230 appt thanks a lot I’ll eat the $150

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive price for a good smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality screen at a good price, smart features are easy to use and it processes requests and inputs quickly and responsively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung in the garage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a mid to small sized TV for my garage. This was on sale. It does the job very well. So far the cold has had no effect on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average TV if you don't expect much from it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is okay, but not the best. When I am in the Netflix or Prime video app, there's no control over the video's aspect ratio. Once in the picture adjustment, the app paused, making it hard to get the perfect setting I wanted. Also, the picture quality is not that good when I play mp4 videos from my USB stick. The videos do not look 1080P quality compared to my computer monitor or laptop screen. Overall, I thinks it's okay for the price paid.

    I would recommend this to a friend