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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,536 reviews
  • Rated 5 out of 5 stars

    Great tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. After talking to a sales rep at Bestbuy, recommended this tv. I am using this tv in a guest room. It has fire stick already on it which was a plus because I can’t stand the Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic small 1080 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. Need to adjust picture settings after setup. Default settings overdrive brightness back light and contrast by a significant amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and works gr8...its small but still nice product...

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We’re glad to hear that you find it convenient and effective, despite its compact size. Your feedback is invaluable as it helps others make informed decisions.

      If you have any further insights or questions about the product, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works well, sounds nice with DTS on, and bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price. Got a “like new”. Only downfall to that was the feet screws weren’t included, but I was able to make something work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase process was simple, fast and easy plus tv is great - exactly what i needed for the location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv mounted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a second time in the play room so the toddlers can have vald and Nicky and my older son can play fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes i love me tv thank you guys god bless you all and i well trying to stop in and look for some stuff to bye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung in the garage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a mid to small sized TV for my garage. This was on sale. It does the job very well. So far the cold has had no effect on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a hospital room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to put on the dresser in our bedroom. My wife is in a hospital bed being served frequently by hospice workers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and looks good. Software can take a bit to load, and not being able to turn off alexa tips is really really annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for myself and the wife. Our tv in the bedroom died so I put in a pickup order and it was ready in like 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. My son loves it! Mostly used for gamin but also like the fire tv layout, makes it easier to navigate between apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this purchase is great and the price was great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to hear that you are pleased with your purchase and found the price to be great. Your feedback is valuable and will certainly help others in making an informed decision. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent small tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, ecellent price. Lighter than I envisioned, so need to ensure it is on a stable platform

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hinge detached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the computer but the hinge detached from the back cover after having it only 10 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV 32”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roku TV and love the Insignia brand, however when I brought this TV home I decided it was too small, therefore I returned this TV and purchased a 42”insignia and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    My tv lasts 24 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchase this tv on October 2nd. Pick it up $80 bucks pay someone $75 bucks to mount it. I have beautiful tv for $150 case closed right. Wrong. Immediately I was losing the video and just have audio I reset the tv boom beautiful pic. Happened again I changed all wires boom happens again. So last night October 26 a mere 24 days after I get this tv I called Best Buy they say tv only covered for 15 days but you’re covered by manufacture I said great. She instructs me to bring the tv back to the store to trouble shoot. Only thing I’m completely disabled and had to pay to mount it. Now you asking me to pay to remove it and pay for third time to remount. Are you kidding me I won’t be showing up for my 1230 appt thanks a lot I’ll eat the $150

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Aggravating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this TV. Platform is slow, lots of buffering, freezing, and momentarily going black. Seems that all of the new TVs have remotes without the numbers. Very hard to see the guide on a smaller TV. So, bought a universal remote, insignia, and it worked for two days to hen the numbers stopped functioning.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear MichaelV, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work. Set up first day of college and nothing but rainbow static. Best Buy won’t take back because it’s just outside that 15 day window. Absolutely garbage

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi user175364,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lag time is pretty bad. It takes forever to switch from one screen to the next!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We genuinely appreciate your insights.

      I’m sorry to hear that you’re experiencing lag when switching between screens. This can certainly detract from your overall viewing experience. I recommend checking for any software updates or resetting the TV to see if that improves performance. If the issue persists, please feel free to reach out to our customer support team for further assistance.

      We value your input and hope to resolve this issue for you. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia