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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,523 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insignia tv was just what i needed and as an added bonus it has built in fire tv with all the apps i need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price. I got it for my exercise room so didn’t need anything fancy but good streaming options and this one does that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 1080 smart tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son primarily uses this for his Xbox series S, but it also comes in handy since we use a lot of Amazon services as well. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and picture And sound quality but loses connection to Internet a bit especially to Paramount app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy with his new television. We are pleased with til his product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DShack

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful for my son in his new apartment Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia - Total Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is as expected. Set up was difficult as it did not pair well with the RCN cable input. RCN (Abound) cable remote will not operate the TV. Best Buy Total Tech would not deliver or set up the TV!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lower then average tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower and more complex then a roku. Which is $50 cheaper

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not very good. We can't seem to get it very loud, although we did buy a speaker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!$$$$$$$$$$$$$$$$%%%$$$@@@@@@!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipped fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not opened them yet. Got them as a Christmas present for my kids but shipped faster than expected.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Worst TV I've ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for a bathroom TV and nothing on it works correctly. My phone can't cast to it, the apps auto login with the wrong accounts and don't let me change the accounts. This is a brand new TV that I've add for 3 months and I've not once been able to actually watch anything on it because it always takes 15-20 mins to even try to get the app I want because it won't work with my phone and then when I do the app won't work because it says I don't have that channel on my tv package but then never lets me login with a different tv account to activate my TV. WORST TV EVER!! AVOID!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LiamC,

      Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV. We know how frustrating it is that the TV is not working well. We apologize for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just right .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but some features are different from my older fire tv. Nonetheless it's doing the job I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I purchased it for my office and it was just what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small TV with good features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and light display. Easy remote. Hard to find a smaller TV with HD resolution, this one has it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Using more as a screen than a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good resolution, but I find it annoying as a TV. I've had to reconnect to the internet everytime I turn it on. I've also experienced sound glitching when using it as a TV. I've been hooking it through HDMI to my laptop and using it as a large screen for viewing whatever...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good deal buy the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need 3 HDMI ,But... bought one 15 months ago and it died so now they are cheaper and got 4 year warranty

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Internet content only.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back after three days. Decent sound and picture. It is designed for use with the internet for contenrt. I want to use an antenae for over the air signals. This t.v. is going to do what it's programmed to do, not behave like a regular t.v. and do what I want it to do.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 32" F20 Series Smart Fire TV. We're glad to hear you found the sound and picture quality decent, but we’re sorry to learn that the TV didn’t meet your expectations for over-the-air viewing.

      This model is designed with a strong focus on streaming and internet-based content, but it should still support antenna input for local channels. That said, we understand that the setup process or interface may not have aligned with what you were looking for in a more traditional TV experience.

      We appreciate your feedback—it helps us better understand what features matter most to our customers. If you're still looking for a TV that prioritizes over-the-air functionality, we’d be happy to help you find a model that better suits your needs. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Low price tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. A ton of free shows to watch. It was missing screws for stand and they got sent out right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow remote response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Slow remote response but as long as your aware it’s tolerable..,

    I would recommend this to a friend