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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2524 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,524 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for my older gaming consoles. Not using the smart features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. At this price point I got what I wanted, using almost 3-4 hours daily with wifi and it is working smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased item that anyone can use my children love it and the price was perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia 32 in TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the TV I was hoping for. It goes out for reasons unknown.... I've just been unplugging it and restarting. The product was on sale so I tried. Most of the insignia products I've purchased have had problems and recalls. However, insignia does a good job of making things right. Haven't received any notification from best buy about this TV issues. I didn't purchase an extended warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on deal of day sat in my basement unopened for about 5 months took it out to put in my icehouse and tv wouldnt even turn on i wikl never buy a tv from best buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    dorm room gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad last minute selection for my Daughter's dorm room. Fire tv beats out an older tv and a firestick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The qualiry, sound, and brightness is like a brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freetv future is great, it saves me a few steps on logging in to the different platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv but it was a gift for my son and he wants bigger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for basic use bought for my sons dorm room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works fine but the Fire TV stinks. You push a button and don’t know if it worked or it’s just slow. Then you push it again and it was just slow but now it’s screwed up. You have to wait up to maybe 30s for a response. And for fast forward or reverse, good luck. You’ll never end up in the right place. Then there’s the updates. We use this on our deck so it’s unplugged when not in use so it doesn’t get the updates and whether you want them or not it’s going to happen and by the time it’s done so is dinner. Watching is fine maybe even great as long as you don’t have to use the fire remote. I have 5 Fire TV’s in my house and not one of them do what this one does. I thought maybe it’s because it doesn’t have the greatest WiFi signal even though it 12” behind it through a wall so I brought it in to see if it would be better but no it still was S…L…O…W. Just say no and wait for the next version from F20 comes out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your detailed experience. We’re glad to hear that the TV itself is working fine and that you’re enjoying the viewing quality. We’re sorry to learn that the Fire TV performance hasn’t met your expectations. We understand how frustrating it can be when responsiveness and updates interfere with your experience, especially when using it in a specific setup like your deck. Your feedback is valuable and helps us better understand areas where improvements are needed. We truly appreciate your support and your insights.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has item neat and orginized, shows the actual discount and savings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rico! Thank you for your feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you find the item presentation neat and organized. Your satisfaction is important to us, and we're here to ensure you have a positive experience. If you have any further questions or feedback, feel free to let us know. Enjoy your viewing experience with your new Smart Fire TV! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Go big at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the television, the sale price was the reason I bought it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, reliable brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for. The Insignia brand is a reliable and affordable choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv but I noticed at time faces of people look a bit cartoonish. Not a big deal though. I bought it for my camper and it does just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 32" Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second fire tv. The first one was a christmas surprise gift from by Son. Love my TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 2 in May.. so far, so good. not sure how long they will last. never heard of the brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MaryR! Thanks for giving Insignia a try—glad both TVs are working well so far! We hope they continue to impress you over time.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    M-I-L is happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M-I-L is super happy with her smart TV. Has everything she needs, netflix, youtube, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lesson Learned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture itself is less than brilliant, but that’s the LED screen … will not get LED again. Other than that, it’s a good tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a open box tv. Everything was in the box like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it so much I sent my assistant to buy me another one...she liked it so much she bought one and then she ended up buying a second one also!

    I would recommend this to a friend