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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,536 reviews
  • Rated 4 out of 5 stars

    Bedtime is the right time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it television for a few days and I find it to be a very good product koodles insignia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the television, the sale price was the reason I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has item neat and orginized, shows the actual discount and savings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rico! Thank you for your feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you find the item presentation neat and organized. Your satisfaction is important to us, and we're here to ensure you have a positive experience. If you have any further questions or feedback, feel free to let us know. Enjoy your viewing experience with your new Smart Fire TV! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great, reliable brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for. The Insignia brand is a reliable and affordable choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable given all the features packed into such an affordable device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife, wanted one for her bedroom, very happy with this tv,loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a open box tv. Everything was in the box like new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a ok TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy at first, but I am not sure why this TV has an issue with going in to YouTube or YouTube TV if cuts the sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear you were happy with the TV initially, and we appreciate you bringing the sound issue to our attention. We understand how frustrating it can be when certain apps don’t function as expected, and your feedback is important as we work to improve performance and compatibility.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for basic use bought for my sons dorm room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal on an excellent television

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another Best Buy deal for Black Friday! Making a little girls Santa list complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was purchased for my granddaughter’s dorm room, and so far so good. I think she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Insignia TV for my daughter. I believe she is satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bedroom Smart TV with lots of features. Excellent resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. Purchased for my daughter to cast school videos on, works great. Great color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a busiest smart TV before and I got spoiled on it. It was so easy to do and when I did a search for a movie, they had so many options to choose from Many apps. The insignia has no options and the only option you can choose from is the Amazon prime. When You want to look for an app it’s always hidden

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed it for. Best Deal Out there!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is good what i didn't like was the TV was priced differently and inwas told by a staff memeber that it was $89.99 and when I went to the register it was $115. The manager said he couldn't match the price and i tried to explain to him that it was marked for that price and was comfirm by a staff member at that price but the manager said he couldn't give it to me for that price and tried to sell me something else so he could give me discount on that but no TV. I always shopped at Bestbuy but it seems they are going down when it comes to customer service. Unfortunately unless they are the only ones with the item i will not shop there again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your concerns with us about your recent shopping experience at Best Buy. We apologize for any frustration caused by the price discrepancy and miscommunication about the price of the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We understand how disappointing it must have been to not receive the expected price and appreciate your feedback on our customer service. We take all feedback seriously and will use it to improve our customers' experiences in the future. We're sorry to hear that this experience has made you question your loyalty to Best Buy, and we hope to have the opportunity to regain your trust. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and would get another! Good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome television. Great product for the money. Love the voice command

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, it is for a kids room. And he loves the extra perks that come with it.

    I would recommend this to a friend