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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,536 reviews
  • Rated 4 out of 5 stars

    TV being a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounted easily, set up with only a few steps and has performed as expected to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy purchase survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price paid satisfied with the item i purchase at my local Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good HD tv perfect for gaming or taking it in the road for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not necessary as the prior amount was still functional, so it was returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered on time and in perfect condition. Very good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 2 in May.. so far, so good. not sure how long they will last. never heard of the brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MaryR! Thanks for giving Insignia a try—glad both TVs are working well so far! We hope they continue to impress you over time.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works fine but the Fire TV stinks. You push a button and don’t know if it worked or it’s just slow. Then you push it again and it was just slow but now it’s screwed up. You have to wait up to maybe 30s for a response. And for fast forward or reverse, good luck. You’ll never end up in the right place. Then there’s the updates. We use this on our deck so it’s unplugged when not in use so it doesn’t get the updates and whether you want them or not it’s going to happen and by the time it’s done so is dinner. Watching is fine maybe even great as long as you don’t have to use the fire remote. I have 5 Fire TV’s in my house and not one of them do what this one does. I thought maybe it’s because it doesn’t have the greatest WiFi signal even though it 12” behind it through a wall so I brought it in to see if it would be better but no it still was S…L…O…W. Just say no and wait for the next version from F20 comes out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your detailed experience. We’re glad to hear that the TV itself is working fine and that you’re enjoying the viewing quality. We’re sorry to learn that the Fire TV performance hasn’t met your expectations. We understand how frustrating it can be when responsiveness and updates interfere with your experience, especially when using it in a specific setup like your deck. Your feedback is valuable and helps us better understand areas where improvements are needed. We truly appreciate your support and your insights.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister, who is very sick and she loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    picture quality not very impressive to me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my spare room. I wasn't quite impressed with the picture quality after getting it home. I had to return it and buy another TV with a better picture quality. Now my guest can enjoy the TV in their room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light TV and good resolution. Bought this for office/bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dago

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grate TV good price order on line picket up.Was ready when i got there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for money. Worth the Black Friday deal. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my kids to watch it and they have been enjoying so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for grands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is a gift for my grandsons. They love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice size tv for what we needed and was easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see clearly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new tv to the max! Do have to wear glasses to see! Yea!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality isnt the best but it does what its mean to do and it works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is decent quality for the price. Could have better stand quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy princess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent product my daughter loves her new tv good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a product like this from BestBuy…Thank you BestBuy

    I would recommend this to a friend