Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2523 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,523 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, very easy setup, price was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Beautiful picture, incredible value.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hass to be one of the best values available from Best Buy. For only about $160, I got a first class TV, lightweight, with a beautiful picture. It’s not the biggest screen, at 32 inches, but it was meant for a bedroom that didn’t have a lot of space to burn. I’m very happy with the way the TV is perform so far. The remote control interface is intuitive and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great piece

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, easy install, perfect size for my area. Sound quality is pretty good for a 12x12 bedroom. Thinking about purchasing a second one for other bedroom

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that the size is perfect for your space, the installation was easy, and the sound quality meets your needs. It's great to know you're considering a second one for another bedroom. Your positive experience is important to us, and we appreciate you sharing it. If you have any other thoughts or suggestions, we'd love to hear them. Enjoy your new TV! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size for old school furniture

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stil have an older tv stand cabinet and size is perfect . Setup is easy and smart tv setup is really easy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Excellent Picture and light weight

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and very light weight so easily movable on a dresser. This made for easy use for viewing on a treadmill or from a couch. The over the air antenna works very well for Chicago Sports Network.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    insignia-32-Class-F20 Series LED Full HD Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia-32-Class-F20 Series LED Full HD TV has a really good picture and is easy to navigate the extra features that come with this TV. What's even better is I was able to purchase it at a really good price. So far, I am totally happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Nice little TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a bedroom TV. The picture is great for what it is, small & 1080p. Sound is good. Fire features work fine. TV is very light weight. The first night I had it set up on top of my dresser my cat knocked it over onto the floor. The thing fell overt 3 feet. It survived unscathed. I give it 5 stars for its durability.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, CatRadar! We're delighted to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV as a bedroom TV. It's fantastic to know that you're pleased with the picture quality, sound, and functionality of the Fire features. We're especially glad to hear that it survived a fall of over 3 feet unscathed—talk about durability! If you ever have any questions or need further assistance, feel free to reach out. Here's to many more enjoyable viewing experiences with your TV, and hopefully no more cat-induced accidents! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From setup to everyday use, it’s been a great experience. The picture quality is clear and vibrant, especially for a TV this size, and streaming my favorite shows is super easy. I love that I can just speak into the remote to find content or launch apps — it makes navigation fast and easy. The TV was quick to set up, lightweight, and fits just perfectly in my bedroom. Highly recommend it if you’re looking for a budget-friendly smart TV with great features!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Lightweight portable TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife had been lugging a 20 lb. "dumb" TV with a fire stick around whenever she was in a part of the house that didn't have one. This lightweight portable smart TV (8 lbs.) has an excellent picture and all the features of a fire stick so she could use it without having to learn a new streaming program and can carry it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $100 for this set. I just needed a small tv for workouts, so picture quality only needed to be decent. The 32 inch set replaced a 32 inch, 12 year old or so 720p Vizio. My cable box includes apps, so i haven’t paid much attention to the SmartTV functions. On first start, the tv takes a while to update. After it restarts and went through the set up process, i turned it off and restarted. It opened to the Fire page and I switched it to my cable box in HDMI 1. Now, it switches to my cable box automatically about 12 seconds after i turn it on. The picture is excellent for a $100 tv, but you will need to make adjustments out of the box, particularly turning down the backlight. More expensive sets often allow you to easily change the display settings from in-store diplay mode to home-use mode, but this is not an expensive tv. I have a more expensive 1080p, and this one doesn’t match that picture, but it’s still enjoyable to watch. The sound is serviceable. If you want better sound, get a soundbar. Most tv’s these days have only decent sound. I don’t know how long the tv will last because I’ve had the set for less than a week. Overall, this tv is excellent if you are in a budget or if you want to use it as other than a primary tv. It does not have a 5 star picture or 5 star sound (more like 3 star), but it’s easily a 5 star value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Perfect light weight TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture on a smaller very lightweight tv. Perfect for a smaller space we have in the kids bunks.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, DerekS! Sounds like a perfect fit for the kids’ bunks—lightweight, great picture, and just the right size!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV for a guest room

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this TV. It is being used in our guest room. Great size, clear picture and the sound is pretty good not the best. For the price its wonderful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that you're very happy with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that it's a perfect fit for your guest room, offering a clear picture and decent sound quality. For the price, it sounds like a wonderful choice!

      If you have any other questions or need further assistance, feel free to reach out. Enjoy your TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Insignia 32" Class F20 Series Smart Fire TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and set up; great picture and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    32 inch Fire TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..great picture, great sound, very light weight. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease, Weight

    Rated 5 out of 5 stars

    32 inch insignia 1040

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to setup. Lightweight enough to put anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Movies

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great good color nice size for boys room. sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia f20 fire tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent low budget products. Very nice pictures. Which has gaming mode and many other wonderful features. Even some high quality tvs does not possess some of the features this low budget tv has. This low budget tv will kept your pockets fat while maintaining a more than satisfactory profile.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Dorm TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV option for college dorm or small bedroom/office. Great picture and easy to use with Roku/Fire

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great - good picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was terrific. The picture is great. The only bad thing (only because it was for my senior mother) is she could not figure out the fancy menus--way to complex. So, I used another simple tv in another room to hers, then moved this new one to my guest room and attached it on the wall above the desk (doubles as a TV and a laptop monitor). Picture looks good. It has a FireTV built in. Lots of outlets and options. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Awesome.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I luckily found this smart tv on best buy.com and saved money due to it being an open box item. I also had the option to purchase geek squad coverage. It functions and looks as described and has a headphone connection port as well as bluetooth.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! It’s great to hear that you found it on Best Buy and saved money by purchasing an open box item. The built-in Amazon Fire TV software, along with support for streaming apps and voice control via Amazon’s Alexa, makes it a convenient choice. Plus, having a headphone connection port and Bluetooth adds to its versatility. Enjoy your new TV!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia