Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- SKU:
- 6495086
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want to write a 50 character review but I like the TV.
I would recommend this to a friendBattery life sucks
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control battery life is too short. After 3-4 days its already consumed and 8 need to change the battery. Can you send a new one?
No, I would not recommend this to a friendOkay While it Lasts
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cheap TV and you get what you pay for. I have had a couple of these and they last under 2 years. One had a power supply go bad and another had the backlight go out. If you are okay replacing every 18-24 months, this is the cheap TV for you.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, we appreciate you sharing your experience. It’s clear you’ve given this model a fair shot, and we’re sorry to hear it didn’t meet your expectations in terms of longevity. While this TV is designed to offer smart features at a budget-friendly price, we understand that reliability is just as important. If you haven’t already, we recommend contacting Insignia Support at 1-877-467-4289—they may be able to help with troubleshooting or warranty options.
— Shiela | Insignia Support
Great guest room TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. VESA mount. Simple enough for my mother to use.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and great screen quality! No complaints!
I would recommend this to a friend- Pros mentioned:Picture quality
Fire Tv is the worst
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV hardware isn't bad, good picture and sound, but Firetv software is atrocious. Be prepared to have to restart at least once a week due to channels not connecting, losing your favorites, having to interrupt your program to find info, many instances of "program information not available", etc. Worst mistake of my life. Buy a Roku.
No, I would not recommend this to a friend christinek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great second tv for the kitchen. new to fire tv. we love it.
I would recommend this to a friendIt’s ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not pleased with my purchase. I thought the picture would be better. It is very difficult to get the colors right to get a crisp, clear picture. I purchased the TV for my bedroom so it is serving a purpose of helping me go to sleep.
No, I would not recommend this to a friendsmart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Overall Would prefer single leg stand for my home
I would recommend this to a friendNot great quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description says it’s Full HD, but it won’t play HD movies. I have SD and HD movies in Vudu. This tv will only play them back in SD. The picture quality is grainy and not clear. It more or less looks like a tv someone puts in a cheaply renovated airBnB and charges a fortune for.
No, I would not recommend this to a friendgood with some issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is super cheap but does have some odd issues surrounding power and may randomly refuse to turn on, in this scenario you must unplug the tv to get it to turn on.
No, I would not recommend this to a friend- Cons mentioned:Performance
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a great tv for my daughter’s bedroom. It turned out not to be. The sound and picture do not line up and live tv is constantly glitchy. I just pulled up the invoice to return it and saw that the return window closed 2 days ago. Very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We are sorry to hear that the TV did not meet your expectations and that you encountered issues with the sound, picture, and live TV performance. We understand your disappointment, especially with the return window having just closed. Your feedback is important to us, and we will use it to improve our products and services.
Keith | Insignia Support
- Pros mentioned:Picture quality
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I've ever owned. I should have returned it. Dumbest "smart" TV ever made. None of the "smart" features actually work. The only good thing I can say about it is the picture is actually pretty good. Just make sure to buy a roku or apple tv because the smart features are ridiculously slow if they work at all. Overall I am extremely disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that you're having issues with your fire tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire tv.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
insignia 32
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is perfect if you are going to buy his for a person who only goimg to watch local shows or the news
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you find our product perfect for someone who primarily watches local shows or the news. Your insights are valuable and help others make informed decisions. We appreciate your support and hope it continues to meet your needs!
Keith | Insignia Support
Garbage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on deal of day sat in my basement unopened for about 5 months took it out to put in my icehouse and tv wouldnt even turn on i wikl never buy a tv from best buy again
No, I would not recommend this to a friendstandar firetv simple UI and remote and setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.standar firetv simple UI and remote and setup yaya
I would recommend this to a friendFireTv is not that impressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not exactly impressed with this television. It serves it purpose but for a brand new TV I don't think i should be receiving error messages about lack of memory
No, I would not recommend this to a friendTerrible product will never buy Insignia again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been terrible from the moment I set it up. The speakers do not work at all. I did everything tech support asked me to and nothing would get them to work. To resolve the issue, I bought external speakers and plugged them in. It worked for about 48 hours and now there is a pause when I play something and it causes a 30 second delay between the sound and mouths moving. It's stupid and pointless. THIS TV SUCKS!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Orice Match - No Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good. VERY disappointed in that the CS agent would not honor a price match just two weeks after I purchased the tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MojoWorkin,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We are very sorry to read that the price match was not honored just two weeks after the TV was purchased. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Beware! You won't like this...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst thing about this tv is that it will randomly just turn off. Then the amazon fire-tv app has to run through it's start-up routine. Then you have to press the input select to get input list to select your cable, then wait 15-20 seconds for the button to take effect. Just any random time during the day/night, usually at the last 5 minutes of your show. I assume this is because amazon is pushing out every little software update whenever it feels like it. Most companies schedule these updates during off-peak times, but obviously not in this case. Doesn't matter how good the sound/picture is when it's shut off. I haven't seen anywhere I can adjust this setting so now I'm stuck with a randomly shutting down tv. I recommend not buying any tv that has the amazon fire-tv operating system.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts with us! We genuinely appreciate your feedback regarding the performance of your TV and the experience you've had with the Amazon Fire TV system. Your insights are invaluable as they guide us in improving our products and ensuring a better user experience. We're glad to hear that you value the sound and picture quality, and your feedback will help us continue to enhance our offerings in the future. Thank you for being a valued customer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086