Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- SKU:
- 6495086
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Overall Would prefer single leg stand for my home
I would recommend this to a friendgood with some issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is super cheap but does have some odd issues surrounding power and may randomly refuse to turn on, in this scenario you must unplug the tv to get it to turn on.
No, I would not recommend this to a friendNot great quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description says it’s Full HD, but it won’t play HD movies. I have SD and HD movies in Vudu. This tv will only play them back in SD. The picture quality is grainy and not clear. It more or less looks like a tv someone puts in a cheaply renovated airBnB and charges a fortune for.
No, I would not recommend this to a friendSlow connecting remote and tv responses
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok quality for the kids room to watch. There is a lag in remote to tv communication and this is the second one we’ve bought with that issue. After the remote does select what you need the processing can take several seconds also. It’s a bit frustrating. For $100-+ it’s an ok tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear about the lag issue with the remote and the processing delays. We understand how frustrating this can be, especially since it's the second time you've encountered this problem. Your comments are important to us, and we'll use them to improve our products. We appreciate your patience and understanding.
- Carl | Insignia Products
- Pros mentioned:Picture quality
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I've ever owned. I should have returned it. Dumbest "smart" TV ever made. None of the "smart" features actually work. The only good thing I can say about it is the picture is actually pretty good. Just make sure to buy a roku or apple tv because the smart features are ridiculously slow if they work at all. Overall I am extremely disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that you're having issues with your fire tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire tv.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not worth the $$$$
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv worked fine for about 9 mos then the remote just froze making it useless. Went back to Best Buy bought an identical Insignia remote got home and again nothing doesn’t work won’t turn on tv. Very disappointed with this smart tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We're sorry to hear about the issues you've encountered with the remote. Your feedback is valuable to us, and we appreciate you taking the time to share it. If you have any other thoughts or suggestions, we'd love to hear them. Jeth | Insignia Support.
standar firetv simple UI and remote and setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.standar firetv simple UI and remote and setup yaya
I would recommend this to a friendFireTv is not that impressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not exactly impressed with this television. It serves it purpose but for a brand new TV I don't think i should be receiving error messages about lack of memory
No, I would not recommend this to a friendBeware! You won't like this...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst thing about this tv is that it will randomly just turn off. Then the amazon fire-tv app has to run through it's start-up routine. Then you have to press the input select to get input list to select your cable, then wait 15-20 seconds for the button to take effect. Just any random time during the day/night, usually at the last 5 minutes of your show. I assume this is because amazon is pushing out every little software update whenever it feels like it. Most companies schedule these updates during off-peak times, but obviously not in this case. Doesn't matter how good the sound/picture is when it's shut off. I haven't seen anywhere I can adjust this setting so now I'm stuck with a randomly shutting down tv. I recommend not buying any tv that has the amazon fire-tv operating system.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts with us! We genuinely appreciate your feedback regarding the performance of your TV and the experience you've had with the Amazon Fire TV system. Your insights are invaluable as they guide us in improving our products and ensuring a better user experience. We're glad to hear that you value the sound and picture quality, and your feedback will help us continue to enhance our offerings in the future. Thank you for being a valued customer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality
Orice Match - No Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good. VERY disappointed in that the CS agent would not honor a price match just two weeks after I purchased the tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MojoWorkin,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We are very sorry to read that the price match was not honored just two weeks after the TV was purchased. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Our recent television purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is okay but with today's technology I expected something a little bit better
No, I would not recommend this to a friendNot good. I expected better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We hate it! It doesn't have a smooth experience. It turns off by itself. Sometimes the audio doesn't work, other times the video doesn't work. I gave 2 stars because it's possibly the users, this is our first experience with this brand. We find Roku TV's much easier to use.
No, I would not recommend this to a friendNo Bueno
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month, the TV started to have sound issues. Sometimes, I have to restart the TV several times before the sound "kicks in".
No, I would not recommend this to a friendI HATE IT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon tries to shove their product down your throat and buries everything else many layers deep. This TV will always start up on Amazon, even though you closed on a different channel. I hate it. I was unable to adjust the picture quality xcept for backlighting. Brightness, contrast etc. were greyed out, could not be adjusted. UNACCEPTABLE. I hate it. And when you shut down the computer, this thing does not go on standby. It starts a darn screensaver from pictures on your computer! UNACCEPTABLE. Also, this TV somehow uploads tons of data to the router - SPYWARE. I HATE IT! I'm sending this back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 32" Class F20 Series LED Full HD Smart. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Slow response, freezes a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow response, freezes a lot, I definitely got what I paid for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the performance issues you're experiencing with the product. It's frustrating when a device doesn't meet expectations, especially if it's causing inconvenience with freezing and slow response times. If you haven't already, we suggest reaching out to the manufacturer's customer support for assistance. They may be able to provide troubleshooting tips or offer a solution to improve the performance. Thank you for sharing your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Keep simple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok///////////////////////////////////////////
I would recommend this to a friend“Mushy” sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth $100. Biggest complaint is the sound quality. It’s not clear.
I would recommend this to a friendPoor picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse picture on a tv I ever bought you cannot get a good quality picture on this tv I have spent hours trying to adjust. Wish I had never purchased
No, I would not recommend this to a friend- Cons mentioned:App compatibility
Horrible Tv ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I have ever owned. The firestick has more capability than this tv has, and it has it built in it. Every app does not work on this TV. We have reset it several times and comes up with the same problems.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re really sorry to hear about your experience with the TV. It’s disappointing when a product doesn’t perform as expected, especially with built-in features that should enhance your experience. We appreciate your feedback and understand how frustrating it must be to deal with app issues and resets. If you haven’t yet, please reach out to our customer support team for assistance with troubleshooting or exploring potential replacement options. Your satisfaction is important to us, and we want to ensure you have a functioning product. Thank you for sharing your thoughts. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Get all the information you need
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to give to someone young that knows about these TV's. These not ment for Seniors. When a Senior asks for information, they should be told how difficult it can be to understand how to work
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand that technology can sometimes be challenging, especially for seniors. We appreciate your suggestion and will work on providing clearer information to help make our products more user-friendly for everyone. Your input is very important to us!
- Carl | Insignia Products