Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- SKU:
- 6495086
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
Basic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a basic 32 inch tv. It's ok, nothing special. I wish i would of chosen a different brand.
No, I would not recommend this to a friendJust not a great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just to be very open this tv was placed on the floor and advertised as 79.99 but was actually 169.99 and for 200$ smart tv it could be a little faster and better quality its not even 4k which sucks so ill probably wait a few more months and find a better deal and replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Spare TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an optional tv to occasionally bring outside on our covered deck. Works perfectly.
I would recommend this to a friendIt becomes unresponsive. Have to unplug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it looks like I will have to return this TV. I finally finished setting it all up, waiting for all the downloads. Familiarizing myself with everything. However, I've noticed when switching between inputs, (satellite TV, over the air antenna, and Internet connection), it will occasionally freeze, dark screen, so i have to unplug it. It's totally unresponsive. No buttons will work, nothing. The only remedy is unplugging it and plugging it back in. I just hooked the thing up and it's already faulty it seems. How long would it last six months?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you're experiencing with your TV. It sounds frustrating to have it freeze and become unresponsive so soon after setting it up. Your experience is important to us, and we want to make it right. Please reach out to our customer service team for assistance with troubleshooting and other options. We appreciate your patience and understanding.
Keith | Insignia Support
Dumbest Smart TV EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 days of trying to download the first app, a very popular app by the way, with help from customer service I achieved zero success. The Wi-Fi signal was strong, we reset it to original factory settings, disconnected the plug, NOTHING but the words "downloading" or "queued" for hours on end. Finally the representative told me that I neede6to return it to the store. Lesson learned, store brands are a no go.
No, I would not recommend this to a friendGood for the price, but definitely not the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is slow to load and has intermittent turn on issues. Good tv for $100 though!
I would recommend this to a friendI wanted to like this tv i really did
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During the set up i selected the wrong network, ny network replied that there was a problem that i ammbeing blocked ok no problem i thought. I wanted to select the right network however my provider kept blocking me. The pop up would come on regardless if i turned it off. I called insinia customer service in which they were no help in tryinf to figure out my problem. I explained best i can but ni solution. Ultimately I returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JRamirez,
We apologize for your experience with this television. It really important for us to know your feedback so we can continue to improve the quality of this product. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Avoid this place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.that Woodbridge store is completely need to be reviewed , I got their warranty for that tv and I paid for it for next 5 years , and it been explained to me that is covering it if tv get crash , but when it happined and I want to replace the tv or repair it , they simply dined that , and the managers over that place need really some training to how to approach the customers professionally as supposed to be , I never will go to that store , they will give you any info to convince you to get their warranty but is worthless , dont west your time and money in that specific store , thank you
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience regarding your warranty and interactions at the Woodbridge store. We appreciate your feedback about the communication and service you received, as it is crucial for us to enhance our customer experience. Your insights highlight areas where we can improve, and we are committed to ensuring that our customers feel well supported and understood. Thank you for sharing your thoughts with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Service sucked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, great even. But service was terrible. I won't be renewing "My Best buy"
I would recommend this to a friendBad tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk! I took the first one in for service because it was freezing up etc. And they replaced the tv. The replacement one would not accept local channels thru an antenna soI took it in for service. They could not repair it so I got a credit for it. Bought a Sony instead
No, I would not recommend this to a friendTV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is the main problem. It varies from channel to channel. My is really displeased.
No, I would not recommend this to a friend- Cons mentioned:Performance
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective. Would work for a period of time and then lock up with a gray screen. Unplug and re-plug power restores function, only to lock up again later. I returned the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the inconvenience you faced with the TV. It's frustrating when it doesn't function reliably and repeatedly locks up. Returning it was the right decision. If you need assistance with anything else, feel free to reach out! - Carl | Insignia Products
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a basic TV and this 32 inch is the one we bought.
I would recommend this to a friendDecent Budget FHD TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subpar audio quality. Great video. Good value for money
No, I would not recommend this to a friendTurned itself off too many times.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 14 days to try this TV. In the 13 days we owned it (before returning it), it turned itself off 5-6 times while we were watching. We will probably not purchase an Insignia-brand product again based on this experience. I'd rather pay more for a reliable product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 32" Class F20 Series TV. We’re very sorry to hear that the TV repeatedly turned off during use—that’s understandably frustrating, especially within such a short time frame.
We appreciate you giving the product a try and completely understand your decision to return it. Your feedback is important and will be shared with our product team to help improve reliability and performance in future models. Thank you again for your honest review. Ivy | Insignia Support
Will Not Attach to Universal Mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out it has teeny tiny screw holes for mounting and will not attach to a universal mount. I wish it had said that loud and clear in item description. I would not have purchased the TV. Returning. Wasted a lot of time for no TV. As to whether the TV worked well, I will never know...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about the mounting issue you encountered with the TV. It's frustrating when a product doesn't meet expectations due to unclear specifications. We understand your disappointment with the wasted time and the inability to use the TV. We regret that the item description didn't clearly state the unique screw hole requirements. This is valuable feedback that we will take into consideration to improve our product descriptions. Please contact our customer support hotline at 1-877-467-4289 if you need assistance with the return process. - Carl | Insignia Products
Cheap TV for a Cheap price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad that I read the reviews and issues before purchasing. The TV went into the boot up loop and I had to manipulate the TV to finish the setup. You get what you pay for, but Amazon can afford to use more skilled programmers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We truly appreciate your thoughtful feedback and for taking the time to share your experience with us. It's unfortunate to hear about the challenges you faced during setup, and we understand the importance of transparent reviews in making informed purchasing decisions. Your insights are invaluable to us as we continuously strive to improve our products and services. We apologize for any inconvenience caused and assure you that we're committed to enhancing the user experience and addressing any issues promptly. If you need any further assistance or have additional feedback, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Could be Better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is just average. I wished I had bought a better quality TV. I will upgrade.
No, I would not recommend this to a friendThere's better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I'd rather just get a slightly higher quality tv
No, I would not recommend this to a friendFiretv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is good, but the sound is no good, listen like a eco
No, I would not recommend this to a friend