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Customer Ratings & Reviews

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$76.99
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Comp. Value: $169.99

Customer reviews

Rating 4.6 out of 5 stars with 2524 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,524 reviews
  • Rated 1 out of 5 stars

    RV TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought and installed 2 of these TV's and inapprox 1 week each of them gave us the blue screen of death. We have just picked up a Samsung, hope this one works out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kjjw. Thank you for writing a review about our Insignia Smart Fire TV. I apologize that you are experiencing blue screen with this tv after 1 week of using it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this company. Garbage product. Save your money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dp111, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    you get what you pay for lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for xmas gift and had to call Insignia because would not connect to cable they told me to return to stop

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that you're having trouble connecting your fire TV to cable. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    antenna picture is horrible. When watching free movies with wifi, the voices dont match the faces

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SusanH,Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV . Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insingna

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with this for year half. Had issues with it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to provide your feedback. We’re genuinely sorry to hear that you've experienced ongoing issues with our product for the past year and a half. Your concerns are important to us, and we want to ensure you have a positive experience. If you could provide more details about the specific difficulties you’ve encountered, we’d be more than happy to assist you further and work towards a resolution. Your satisfaction is our priority, and we appreciate your patience as we address this matter. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Reception problem after about fifty days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Insignia TV has developed reception problems--no picture and no audio.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that your fire TV had no picture and no audio. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy To Install, Excellent Picture, Volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV when my previous Insignia TV stopped working. I trust this brand because its products typically last 5 years or more (in this day and time, it is highly unlikely for a TV to last for 20+ years). The setup is easy. It remains associated to my home WiFi (only network issues occur when my ISP has service disruption). It is easy to connect my laptop or MacBook when needed. I love the built-in apps for multiple streaming platforms. The picture is clear, and the volume is amazing (I don't need to purchase a sound bar to increase volume, LOL). Initially, it was in my home office, but I moved it to my bedroom (visitors come, want to stream TV shows from bed). Very wise investment. I hope it lasts for a long time (I believe it will, I have had very positive experiences with Insignia products).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire tv menu is annoying and Alexa built-in Just ruins the hole system

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GeraldK, Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad best buy shipping service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idid not resive the order yet.. poor shipping service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why should i rate this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did away with their rewards program. Why should I rate this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screwedma best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small tv and best buy scrooed me. On Website182. On amazon by best buy 99. I'm so P;553D

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review ourInsignia™ - 32" Class F20 Series LED Full HD Smart Fire TV @ BestBuy. I know that this could be an unfortunate situation that you need a small tv but Best Buy scrwed you. but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Quality Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time a tv goes on the blink my first choice for replacement is the Insignia Brand. This is my 3rd! Clear screen, lightweight, and no issues with streaming services. Easy to set up. Very reasonable prices for the quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your continued trust in Insignia! We're thrilled to hear that our TVs have consistently met your expectations with their clear screens, lightweight design, and seamless streaming services. It's great to know that you find them easy to set up and reasonably priced for the quality. Your feedback means a lot to us and motivates us to keep delivering top-notch products.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice features; but not the best picture quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for one month. Has great Smart features and the sound is above average. Build quality is very good and it is easy to set up and has many adjustments. What is not so good is the picture quality. Despite adjusting the picture in every way possible, I could not get the flesh tones right. Also, contrast and brightness are less than optimal in a bright room. Viewing angle is also not good. Move at any angle off center and the picture washes out quickly. Price is right on this TV and there is a lot for the money. However, if you are looking for the best picture quality, it may be wise to choose a different Insignia model or other brand. I am using this TV on a 3-season porch; so can live with the shortcomings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this TV and it was a good price and just the size we were looking for. Perfect for our spare bedroom. Worked right out of the box with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very easy setup, and Alexa works great on it. Only criticism is some live/late night shows come out to be very bright/vibrant. So much so the on screen controls don't seem to manage or compensate well. Movies etc are perfect, however.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    I Love This TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I have it in my bedroom and the screen resolution is crisp and clear, even when watching old TV series. Sound is also rich and the software is fast enough for my needs. Hooked up to my internet in a couple of minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    insgnia smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture ,sound and size, perfect. i still haven't figured out how to access old fashioned cable tv. if i don't figure it out soon i know i can call for help. the price was more than reasonable, and knowing i can call for help is a huge bonus

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a TV and not spend a lot of money and found this one. It was good price and the picture is good nothing wrong with it very easy to use. It was for my 83 year old mother

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent but the 43" F30 is way better!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice cheap TV for a pittance.........no complaints. But if you can scratch together another $50-$60 bucks, get the 43" 4k F30 UHD Fire TV because it's far better with impressive picture quality and better sound than you would expect from a TV at this price point. Fire TV integrates seamlessly with my Prime account.........the 32" F20 is decent but, trust me, the 43" F30 is the one to buy..........you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Perfect size for my sister. She is in a nursing home with limited space. Great picture and we always buy Firetv's for the features. Price was really good

    I would recommend this to a friend