Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- |
- SKU:
- 6495086
Customer reviews
Rating 4.6 out of 5 stars with 2524 reviews
(2,524 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
RV TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought and installed 2 of these TV's and inapprox 1 week each of them gave us the blue screen of death. We have just picked up a Samsung, hope this one works out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kjjw. Thank you for writing a review about our Insignia Smart Fire TV. I apologize that you are experiencing blue screen with this tv after 1 week of using it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Rated 1 out of 5 stars
Don't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this company. Garbage product. Save your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dp111, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products
Rated 1 out of 5 stars
you get what you pay for lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for xmas gift and had to call Insignia because would not connect to cable they told me to return to stop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that you're having trouble connecting your fire TV to cable. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.antenna picture is horrible. When watching free movies with wifi, the voices dont match the faces
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SusanH,Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV . Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Insingna
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with this for year half. Had issues with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback. We’re genuinely sorry to hear that you've experienced ongoing issues with our product for the past year and a half. Your concerns are important to us, and we want to ensure you have a positive experience. If you could provide more details about the specific difficulties you’ve encountered, we’d be more than happy to assist you further and work towards a resolution. Your satisfaction is our priority, and we appreciate your patience as we address this matter. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Rated 1 out of 5 stars
Reception problem after about fifty days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Insignia TV has developed reception problems--no picture and no audio.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that your fire TV had no picture and no audio. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Easy To Install, Excellent Picture, Volume
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV when my previous Insignia TV stopped working. I trust this brand because its products typically last 5 years or more (in this day and time, it is highly unlikely for a TV to last for 20+ years). The setup is easy. It remains associated to my home WiFi (only network issues occur when my ISP has service disruption). It is easy to connect my laptop or MacBook when needed. I love the built-in apps for multiple streaming platforms. The picture is clear, and the volume is amazing (I don't need to purchase a sound bar to increase volume, LOL). Initially, it was in my home office, but I moved it to my bedroom (visitors come, want to stream TV shows from bed). Very wise investment. I hope it lasts for a long time (I believe it will, I have had very positive experiences with Insignia products).
I would recommend this to a friend Rated 1 out of 5 stars
Insignia
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire tv menu is annoying and Alexa built-in Just ruins the hole system
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GeraldK, Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Bad best buy shipping service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idid not resive the order yet.. poor shipping service
No, I would not recommend this to a friendRated 1 out of 5 stars
Why should i rate this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy did away with their rewards program. Why should I rate this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Screwedma best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a small tv and best buy scrooed me. On Website182. On amazon by best buy 99. I'm so P;553D
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review ourInsignia™ - 32" Class F20 Series LED Full HD Smart Fire TV @ BestBuy. I know that this could be an unfortunate situation that you need a small tv but Best Buy scrwed you. but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
- Pros mentioned:Picture quality, Weight
Rated 5 out of 5 stars
Quality Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Each time a tv goes on the blink my first choice for replacement is the Insignia Brand. This is my 3rd! Clear screen, lightweight, and no issues with streaming services. Easy to set up. Very reasonable prices for the quality.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your continued trust in Insignia! We're thrilled to hear that our TVs have consistently met your expectations with their clear screens, lightweight design, and seamless streaming services. It's great to know that you find them easy to set up and reasonably priced for the quality. Your feedback means a lot to us and motivates us to keep delivering top-notch products.
- Carl | Insignia Products
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Nice features; but not the best picture quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this TV for one month. Has great Smart features and the sound is above average. Build quality is very good and it is easy to set up and has many adjustments. What is not so good is the picture quality. Despite adjusting the picture in every way possible, I could not get the flesh tones right. Also, contrast and brightness are less than optimal in a bright room. Viewing angle is also not good. Move at any angle off center and the picture washes out quickly. Price is right on this TV and there is a lot for the money. However, if you are looking for the best picture quality, it may be wise to choose a different Insignia model or other brand. I am using this TV on a 3-season porch; so can live with the shortcomings.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Insignia 32 inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saw this TV and it was a good price and just the size we were looking for. Perfect for our spare bedroom. Worked right out of the box with no issues.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Very easy setup, and Alexa works great on it. Only criticism is some live/late night shows come out to be very bright/vibrant. So much so the on screen controls don't seem to manage or compensate well. Movies etc are perfect, however.
I would recommend this to a friend - Pros mentioned:Connectivity, Picture quality
Rated 5 out of 5 stars
I Love This TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I have it in my bedroom and the screen resolution is crisp and clear, even when watching old TV series. Sound is also rich and the software is fast enough for my needs. Hooked up to my internet in a couple of minutes.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 4 out of 5 stars
insgnia smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture ,sound and size, perfect. i still haven't figured out how to access old fashioned cable tv. if i don't figure it out soon i know i can call for help. the price was more than reasonable, and knowing i can call for help is a huge bonus
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to buy a TV and not spend a lot of money and found this one. It was good price and the picture is good nothing wrong with it very easy to use. It was for my 83 year old mother
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Decent but the 43" F30 is way better!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice cheap TV for a pittance.........no complaints. But if you can scratch together another $50-$60 bucks, get the 43" 4k F30 UHD Fire TV because it's far better with impressive picture quality and better sound than you would expect from a TV at this price point. Fire TV integrates seamlessly with my Prime account.........the 32" F20 is decent but, trust me, the 43" F30 is the one to buy..........you won't be disappointed.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Perfect size for my sister. She is in a nursing home with limited space. Great picture and we always buy Firetv's for the features. Price was really good
I would recommend this to a friend



















