Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- SKU:
- 6495086
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity, Picture quality
Great Smart TV for a Bedroom with an Ethernet Port
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a perfect size for the master bedroom. One feature not found on this brand/model is full HD (1080p). The picture excellent and I have not noticed any jitter while watching sports events. Another feature not found on ANY 32 inch models except this model is an Ethernet port which enables me to take full advantage of my 1 gigabit wired internet service. What happened was, on one boring winter long before I got high speed internet service, I wired my every room in my house with varying lengths of CAT6 patch cables. That is, each room in my house has an Ethernet terminal that snaps into a Keystone wall plate at each end and all of the cable originate from my home office at an 6 port Keystone wall plate, A CAT6 patch cable connects from each port on the six port Keystone wall plate and terminates at a switch which in turn is connected to a 1 GIG router. The router in turn is connected to the fiber optic residential service port, With all the work I put into installing the network and cost of materials and tools (the components are not really all that expensive), all of my smart TV's and other devices (where applicable), had to be connected to the internet via an Ethernet connection. I would like to add one important aspect to this smart TV and that is, it is necessary plug a USB memory stick into the designated port on the back of the unit because I was getting warnings about a lack of memory. No big deal because I have a bunch of no longer used 32 GB, 64 GB, etc., no longer used memory sticks lying around. Just plug it in and let the electronics in the set format it. I think I used a 128 GB to be on the safe side.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed review of the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. It's great to hear that it fits perfectly in your master bedroom and that you're enjoying the excellent picture quality without any jitter during sports events.
Your setup with the Ethernet port sounds impressive and well-planned, allowing you to fully utilize your 1 gigabit wired internet service. It's also helpful to know about the necessity of plugging in a USB memory stick to address memory warnings.
If you have any further feedback or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth it anymore. Forced Ad videos!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After an update, they make you watch an Advertisement after turning the TV on. Now the TV is sluggish and unresponsive. Shame on Amazon for this… do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your feedback. I'm sorry to hear about your experience with the recent update on your Insignia™ Fire TV. The forced advertisements and performance issues must be frustrating. Your concerns are important, and I'll make sure to pass them along to the relevant team. If there's anything else we can do to assist you or if you have any other feedback, please let us know. We appreciate your input and hope to improve your experience in the future. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Open Box Issue with TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Happy, I received with non working feet for it to stand on, being disabled they only offeredme to return at my expense, via taxi or UBER (I don't drive) it was stated open-box,OK but no missing parts, Very disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DouglasR,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned.....Had issues setting it up, (probably me) to complicated.
No, I would not recommend this to a friendCheap TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV glitches and freezes a lot. It shuts off at random times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience this has caused you. We strive to provide top-quality products to our customers and will look into this issue immediately. Thank you for bringing it to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Truck tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to operate. Bought for my husband’s big rig. It’s to hard to reset every time he stops.steps are to confusing.
No, I would not recommend this to a friendDoes not have ability to turn off sleep timer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have ability to turn off sleep timer. Do not buy this trash
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that you're dissatisfied with the product due to the inability to turn off the sleep timer. Your frustration is understandable, and we apologize for any inconvenience caused. We appreciate you bringing this to our attention and will consider your comments for future improvements. If you need further assistance, please don't hesitate to contact our customer hotline at 1-877-467-4289.
- Carl | Insignia Products
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Color bars after firmware upgrade and Fire upgrade. Flickering and color lines.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HamRadio,
Thank you for sharing your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We're very sorry to hear that your TV was dead on arrival and experienced issues with color bars and flickering after the firmware and Fire upgrades. We understand how disappointing this must be. Please reach out to our customer support team for further assistance. Patricia | Insignia Support
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked tv but stopped working after 3 weeks and they told me I’m past the return window. Cheap tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Britt44,
We are sorry to hear about your experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It’s disappointing when a product stops working so soon after purchase, especially when you’re past the return window. We appreciate your feedback and take it seriously. Please reach out to our customer support team to see if there’s anything we can do to assist you further. Your satisfaction is important to us. Patricia | Insignia Support
Un happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery person never entered the building to deliver my remote security said he left with knocking for them to let him in.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience caused by the delivery issue with your remote. Ensuring smooth and professional delivery experiences is important to us, and we regret that the delivery person did not enter the building as expected. If you require assistance with rescheduling or further support, please reach out to us directly. Your feedback is valued, and we will use it to enhance our delivery procedures to provide better service in the future. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Horrible experience. Never Refunded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never delivered. Sent a photo of it in a car. How does that count as proof if delivery
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the delivery issue. We understand your frustration and are committed to resolving this matter promptly. Your feedback is invaluable to us, and we will ensure that such incidents do not occur in the future. Thank you for your patience and understanding. - Carl | Insignia Products
I Don't Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is absolutely terrible and it stoped working after 3 days... no sound... reset it numerous times and did all troubleshooting. Buying a different TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We know how frustrating is that your fire TV stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
RV TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought and installed 2 of these TV's and inapprox 1 week each of them gave us the blue screen of death. We have just picked up a Samsung, hope this one works out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kjjw. Thank you for writing a review about our Insignia Smart Fire TV. I apologize that you are experiencing blue screen with this tv after 1 week of using it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
you get what you pay for lol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for xmas gift and had to call Insignia because would not connect to cable they told me to return to stop
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that you're having trouble connecting your fire TV to cable. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Don't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this company. Garbage product. Save your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dp111, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.antenna picture is horrible. When watching free movies with wifi, the voices dont match the faces
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SusanH,Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV . Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insingna
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with this for year half. Had issues with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to provide your feedback. We’re genuinely sorry to hear that you've experienced ongoing issues with our product for the past year and a half. Your concerns are important to us, and we want to ensure you have a positive experience. If you could provide more details about the specific difficulties you’ve encountered, we’d be more than happy to assist you further and work towards a resolution. Your satisfaction is our priority, and we appreciate your patience as we address this matter. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
Reception problem after about fifty days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Insignia TV has developed reception problems--no picture and no audio.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that your fire TV had no picture and no audio. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire tv menu is annoying and Alexa built-in Just ruins the hole system
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GeraldK, Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad best buy shipping service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idid not resive the order yet.. poor shipping service
No, I would not recommend this to a friend