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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,536 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy To Install, Excellent Picture, Volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV when my previous Insignia TV stopped working. I trust this brand because its products typically last 5 years or more (in this day and time, it is highly unlikely for a TV to last for 20+ years). The setup is easy. It remains associated to my home WiFi (only network issues occur when my ISP has service disruption). It is easy to connect my laptop or MacBook when needed. I love the built-in apps for multiple streaming platforms. The picture is clear, and the volume is amazing (I don't need to purchase a sound bar to increase volume, LOL). Initially, it was in my home office, but I moved it to my bedroom (visitors come, want to stream TV shows from bed). Very wise investment. I hope it lasts for a long time (I believe it will, I have had very positive experiences with Insignia products).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screwedma best buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small tv and best buy scrooed me. On Website182. On amazon by best buy 99. I'm so P;553D

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review ourInsignia™ - 32" Class F20 Series LED Full HD Smart Fire TV @ BestBuy. I know that this could be an unfortunate situation that you need a small tv but Best Buy scrwed you. but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Why should i rate this

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did away with their rewards program. Why should I rate this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Quality Insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time a tv goes on the blink my first choice for replacement is the Insignia Brand. This is my 3rd! Clear screen, lightweight, and no issues with streaming services. Easy to set up. Very reasonable prices for the quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your continued trust in Insignia! We're thrilled to hear that our TVs have consistently met your expectations with their clear screens, lightweight design, and seamless streaming services. It's great to know that you find them easy to set up and reasonably priced for the quality. Your feedback means a lot to us and motivates us to keep delivering top-notch products.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice features; but not the best picture quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for one month. Has great Smart features and the sound is above average. Build quality is very good and it is easy to set up and has many adjustments. What is not so good is the picture quality. Despite adjusting the picture in every way possible, I could not get the flesh tones right. Also, contrast and brightness are less than optimal in a bright room. Viewing angle is also not good. Move at any angle off center and the picture washes out quickly. Price is right on this TV and there is a lot for the money. However, if you are looking for the best picture quality, it may be wise to choose a different Insignia model or other brand. I am using this TV on a 3-season porch; so can live with the shortcomings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very easy setup, and Alexa works great on it. Only criticism is some live/late night shows come out to be very bright/vibrant. So much so the on screen controls don't seem to manage or compensate well. Movies etc are perfect, however.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    I Love This TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I have it in my bedroom and the screen resolution is crisp and clear, even when watching old TV series. Sound is also rich and the software is fast enough for my needs. Hooked up to my internet in a couple of minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    insgnia smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture ,sound and size, perfect. i still haven't figured out how to access old fashioned cable tv. if i don't figure it out soon i know i can call for help. the price was more than reasonable, and knowing i can call for help is a huge bonus

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 32 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this TV and it was a good price and just the size we were looking for. Perfect for our spare bedroom. Worked right out of the box with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a TV and not spend a lot of money and found this one. It was good price and the picture is good nothing wrong with it very easy to use. It was for my 83 year old mother

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Perfect size for my sister. She is in a nursing home with limited space. Great picture and we always buy Firetv's for the features. Price was really good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Insignia 32" F20 Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Insignia 32" Smart TV, it's a good size TV for a small space. The remote control is easy to use, the TV has a clear display and sound quality is perfect. The low cost of this TV is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent but the 43" F30 is way better!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice cheap TV for a pittance.........no complaints. But if you can scratch together another $50-$60 bucks, get the 43" 4k F30 UHD Fire TV because it's far better with impressive picture quality and better sound than you would expect from a TV at this price point. Fire TV integrates seamlessly with my Prime account.........the 32" F20 is decent but, trust me, the 43" F30 is the one to buy..........you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32" INCH LOVELY TV HIGHLY RECOMMEND

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT LOVELY EVERYTHING ABOUT IT COMES WITH APPS AND FEATURES EVERYONE IN THE FAMILY WILL ABSOLUTELY LOVE

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our television broke during the holidays. Purchased this online, something I rarely do. The set up was easy, very good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Well it Used to Work...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV for about 6 months. Slow tv for next 9 months. Then the remote completely stopped working. It would not re-pair with the tv. Then apps started crashing. Now, about 20 months after the tv was first used, the tv takes about 45 seconds to load simple apps (we only have two installed: plex and Disney plus), and it crashes in the menus for both apps. These apps work on other devices in the house and take 5 seconds or so to load. We tried factory restarting the tv, which basically bricked it. Because the remote does not work, and we cannot connect our smart phones anymore to control it with the fire tv app because it is no longer on the network (opps), we cannot get past the first start up screen. So two stars because it was a great tv for 6 months before it started having performance problems. But be warned, this TV will no last like other TVs will.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the issues you've experienced with your TV. Ensuring reliable performance and customer satisfaction are priorities for us, and we regret that your TV did not meet your expectations over time. Your feedback is valuable, and we will use it to review and improve our product offerings and support services. If you need assistance with troubleshooting, replacement, or any further support, please reach out to us directly. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Great Smart Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an awesome picture. Seamless wifi and Bluetooth connectivity. I would definitely recommend this Television to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup ease

    Rated 5 out of 5 stars

    Great buy on a great product!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television! Connects easy to Wi-Fi and is easy to set up. I would recommend to anyone looking for a small television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Critical Purchase Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a so-called "Open Box" purchase. Normally, that means a store display item or an item that was returned after a previous purchase. I expected all accessories would be included. I found the remote control was missing. I failed in my effort to get Best Buy or Insignia to send me a remote control. I was forced to use eBay to purchase a remote control. Ultimately, my total investment was the same as if I had purchased a new unit, but with GREATER purchasing effort.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price and nice picture! 110 bucks is a great deal. A lot of the apps all ready were downloaded. Easy set up.

    I would recommend this to a friend