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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,536 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and quality for the price of the Tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reviews. Good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even set it up yet so I can't review it. I purchased it based on the features it has and the good price. My current TV is several years old so I wanted a new one in reserve and in anticipation of cutting the cable cord and switching to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical brand on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second TV purchase for this brand. Economical with a bright and clear screen. Great value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Barbara,
      Thank you so much for your continued support and for choosing Insignia™ again! We're thrilled to hear that you find our 32" Class F20 Series LED Full HD Smart Fire TV to be economical and that you're enjoying the bright and clear screen. Your satisfaction is our top priority, and we're delighted to know that you see great value in our product.

      If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased as a gift for Grandson for Christmas. Experience was easy. Everybody was very helpful. Ordered online. Pick-up was easy. Would definitely recommend Best Buy in Texarkana, Tx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all glitz and glamour but no quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from amazon 04/2022 picture failed 12/2022 ,spent 30min on phone w/ insignia to be able to return to local bb , told to wait at least 3wks . The tv is in perfect condition w org box and packing material ,why then can't bb just replace ?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Annie Y

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control is not easy to use..not enough info on it. It would be very helpful if there had been a good instruction manual included with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for a good price. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're pleased to hear that you find the TV to be a good value for the price. Your satisfaction is important to us, and we're glad to have met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Pirchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set with great reception. Excellent price would recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JohnL! Thank you for your feedback! We're pleased to hear that you're happy with your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that the reception is good and that you find it to be an excellent value. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Pleasantly surprised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy a house brand TV. So far it has been a top notch performer. As with most TVs today, the sound is only fair but I ran mine through my old receiver and it sounds good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went together easily. cannot get this unit to interface with my antenna system. works ok as a monitor for vhs/dvd player but no tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for anyone who wants an All in one deal. Even came with a alexa Speaker pop as a bonus! Gaming capability is good for a non dedicated gaming TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    insignia tv 32 no user manual!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the tv set up and have been using it for about a week. I only wanted to watch my local channels in my kitchen. The remote is awful. There are no numbers so you have to go thru the menu and I am constantly having to reset my favorites. Now the tv won't even pickup my antennae input. Not sure it is a remote issue or tv. And the worst is I can't get a user manual. I found alink and it keeps running me in circels. Obviously Best buy has not checked their software lately very disappointed in the tv and especially the remote.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about your experience with the Insignia 32" Class F20 Series LED Full HD Smart Fire TV. We understand that navigating the remote and setting up your local channels can be frustrating, especially if the user manual isn't easily accessible. Your insights are invaluable, and we'll make sure to pass them along to our team for consideration as we continually strive to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works and looks good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am running it with a Video Camera That is just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32” Flat Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Insignia TVs. Wish it had a signal search and a channel guide so you could scroll down the channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Constantly disconnects from WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these TV's for our kids bedrooms for Christmas. They are solely used for streaming of Disney+ and other kids video apps. TV picture quality and sound is fine. However, the TV responds slowly and lags when using the included remote controls and both TV's are constantly disconnecting from the internet on almost a daily basis. Almost every time we turn the TV's on it says that the connection to wifi has been lost and to try again. Sometimes it connects again quickly, other times it does not. Have yet to figure out why. We have no issues with any of our other TV's or other devices disconnecting from our home wifi.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lem1,


      Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great picture and smart features.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with voice commands thru the provided remote. Quick and simple menus and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Fire TV from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery! Easy setup! No problems, as expected. It's enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inversion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at good price and a good costumer’s service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my extra room. Works as it should. Better sound quality would have warranted 5 stars. Overall very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and fire tv makes it great for my elderly mom to operate.

    I would recommend this to a friend