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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2536 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,536 reviews
  • Rated 5 out of 5 stars

    new tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great took a little time to figure it out but its good now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great product good price what else can I say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! people need to buy this TV! Thank the Lord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medical

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item good price very good staff location close to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great college tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great! fits on my wall mount and has a high quality image

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 yr old approves for gaming and watching netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and awesome deals!!! I also love black Friday deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and delivery was good I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding if I had ever received it thru FedEx!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Remote!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware! If you lose your remote the tv constantly says it can’t find the remote and won’t let you use the HDMI outlets….my kids lost the remote and I tried to use my Nvidia from downstairs via the manual buttons but the won’t allow me to use another device via HDMI because it couldn’t detect the remote. Basically had three toddlers wailing because the bedroom TV didn’t work with my Nvidia so I took it outside and threw it in the pool.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchsed based on value of sale price and size (to fit a space).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good tv i hope many will buy this type of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me… I needed a new one for my bedroom… love it !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these tv's and it was an open box. It was in like new condition. It was missing the manuals and the legs. Whoever put that in the box put the wrong ones back and they wers so big it busted the styrofoam. I called coon rapids where l bought it from and got who l could not understand and asked for a manager and he was on the phone and would call me back. Two days and no call. I wound up spending $25.00 for the legs. Turns l should have bought a new one. Whoever checks these should get fired. I will never buy from best bug again. Only because of their customer service.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JimP,

      Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    32 Inch Insignia F20 smart Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV Awesome TVAwesome TV Awesome TV Awesome TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Sound problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great. But the sound has been a problem. Many times when you first turn on the tv, there is no sound. you have to change to another channel to get the sound to start. Had the tv replaced with another. Still the same problem

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JohnL,

      Hearing your feedback about this product is important to us. It is helpful so we can continue to improve the quality of this television. If you need further assistance, please contact us at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Its a good tv for a good price so why not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Do Not Recommend this Insignia TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend buying the Insignia 32" HD Smart TV. I wanted a TV to have on our kitchen counter. The size works, but that's about the only good thing I can say about it. Perhaps due to its size, the TV has small cache space, which limits the number of streaming services you can load and store. It loses your login information, requiring you to log in and verify your service provider multiple times for a channel. It often takes a long time just to get a channel/streaming service to come on. Sometimes I just get a blank screen. The picture also cannot be seen well unless yo'ure right in front of it. Very frustrating. I do not recommend buying this TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We genuinely appreciate your insights as they help us understand our customers' experiences and areas for improvement.

      We are sorry to hear that your experience with our TV has not met your expectations. Your concerns about the limited cache space and the issues with login persistence for streaming services are important to us, and we will be sure to relay this information to our product development team for future consideration. We understand how frustrating it can be to experience delays in accessing content and to encounter a blank screen, and we apologize for any inconvenience this has caused.

      Regarding the viewing angle issues, we recognize that certain environments and setups can impact picture quality, and we are continually looking to enhance the performance of our products across various scenarios.

      Your feedback is invaluable, and we are committed to improving our products to better serve our customers. If you have any further concerns or if there’s anything else we can do to assist you, please don't hesitate to reach out to our customer support team.

      Thank you again for your input. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Picture good but default operations leave alot to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike the fact it defaults to the "Firefly" on start-up rather then to last channel viewed.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Powers off for no reason - slows down at times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV powers off for no reason - has to be unplugged to power back on. Sometimes slows down to a crawl navigating through options. Pay little more and get something that actually works.

    No, I would not recommend this to a friend