Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- SKU:
- 6495086
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Powers off for no reason - slows down at times
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV powers off for no reason - has to be unplugged to power back on. Sometimes slows down to a crawl navigating through options. Pay little more and get something that actually works.
No, I would not recommend this to a friend Insignia 42"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for a cheap TV. It serves the purpose for what I needed. Had to add sound bar to get better sound.
I would recommend this to a friendGrowing disappointment.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item the day of, or the next one, after it arrived. I tried to cancel the order before it shipped, but was unable to. I must say, I have also been having some troubling experiences with the Geek Squad in your Lancaster, PA store. The last incident, the young lady argued with me about the situation, Yet the physical evidence that I discussed, proved her wrong. Very disappointing. I would welcome discussing this more, but not online.
I would recommend this to a friendDont do it....buy any other tv but this one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I ever had, I dont care how low the price is its not worth it. I bougt 2 tv's because it was on sale. I didn't open it until 3months later after fixing up my house. I cant take it back, I can't give this crappy tv as a gift. The pictures quality is terrible, the picture is so blurry you can barely read the words on a cable menue. Also, cable does not help at all and there is a delay between the tv and the cable box. Just save some extra money to buy something better. Any brand is better then this. Its freaking terrible, my kids 12yr old tv looks better than this. It is that bad, its that bad....its really that bad your not that broke I promise you its not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Syretta,
Thank you for taking time to write a review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv just turns off by itself then will come back on by itself
No, I would not recommend this to a friendImage quality so so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is mediocre at best.image seems to dark even after adjustments
No, I would not recommend this to a friendBest Buy is a terrible company
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an HDMI-HDMI cable, was NOT informed of your petty little immediate return policy and now I am stuck with a cable that I do not need and NEVER used. Even grocery stores take food back within a reasonable time. Your cable and other inventory are not perishable so your return policy is absurd. ALSO, you have no customer service email and one is forced to chat, call or shut up. THAT is terrible customer service and I will never buy anything from you again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry for the frustration and inconvenience you've experienced with our return policy and customer service options. We understand how important it is to have clear communication and accessible support channels for our customers, and we apologize if we fell short in this instance. Your feedback is invaluable to us, and we'll use it to improve our policies and customer service offerings moving forward. Regarding your HDMI cable purchase, we understand your disappointment and regret any inconvenience caused. While our return policy is designed to balance the needs of our customers with the operational aspects of our business, we always aim to provide fair and reasonable solutions whenever possible. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We appreciate your understanding and the opportunity to address your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Cons mentioned:Button layout
Sad purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No off /on switch on TV, only control is by remote. Not stated in description of the product. Not easy to set up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. The TV can be turned on/off by the button under remote receiver.
Insignia tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as good as my Samsung and my Vizio. Even with adjustments the color and brightness are not as good as my other tv’s . Don’t think I would buy another Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We understand that you are having issue with your fire TV picture. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:App compatibility
Amazon fire tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv. Fill up with apps.and wont work even after deliting apps .wont buy again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mark,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Are you serious ?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an Amaxon avcount but be xause i just wanted tonwstch TV at first now i cant sign into Amazon. Absolutely worse purchase ive ever made, bar none ! Either wait 7 hours fot apps to update of watch TV OR WATCH TV snd never be able to update a password. Yes, it was $85 and honestly overpriced by about $82biggestrip off ever
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED Full HD Smart Fire TV! We understand that you're having trouble signing into your Amazon account on your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Product failure without any recourse.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product because it stated it was compatible with HULU. Hooked up to HULU was good. 3 weeks later I lost all HULU on my set. Could not get HULU back. I was told Insignia TV's had a problem with HULU & Disney hookups. Went to store in Bangor, ME and they told me I was too late to trade for a tv that was compatible with HULU. Not helpful at all.
No, I would not recommend this to a friendWorse smart tv ive ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly will most likely throuw these tvs away. They are absolutely garbage and best buy support was worthless. I have 2 of these tvs and they both have contless issues and its always "let us walk you through how to reset the tv" thanks that didnt work the first 4 times maybe number 5 is the charm.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nathan,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
NOT WORTH IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lots of nice fetchers, NOT WORTH HAVEING, for this TV to do all it can you have to have an Amazon prim ACC, and to activate your prim acc you need a cell phone. I don't have or won't either. and won't have or use any product that forces me to use another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV.I am very sorry that you are not satisfied with our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
I don't like this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last time I got this TV lasted me what 3 years and then this time this TV has had the same problem as my other one did the reason I bought a new one and I'm done with insignia TVs
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Yoyoman,
Thank you for taking the time to leave a review of our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. I apologize for the experience you have been through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It simply does not work. Nothing else to say here.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AdalizG,
Thank you for writing a review about our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV! We understand how annoying is that your TV is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Suppport
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DO NOT BUY!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars. Do not buy. Nothing about this tv works as it should.
No, I would not recommend this to a friend