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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2524 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,524 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for my space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great sound! No need for a sound bar!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    My super Insignia TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible TV! Ease of operation is by far the best. Simple spoken words place the world at your feet. No channel buttons to find, no volume control to find, and in the dark knowing your one access button to Alexa, and the world is at your command. Superb design and engineering!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my bedroom. Love that it’s a smart tv and has all the apps needed. I had not bought a new tv in over 13 years and very pleased with all the perks and clarity of the picture. Sound is very clear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    The perfect fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv for one of the small rooms and this one was just right. I wanted a tv that was not too big but large enough that I could watch a live game or a movie. This tv has an excellent picture and the sound is incredible. This was also on sale for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Easy to set up. Great picture. Lightweight & easy to move around.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    A great smaller TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is quite easy to set up after taking it out of the box. I love the picture and the sound on it too. The screen savers that are offered are great, especially the kitty one. The voice recognizer also hears my commands and requests quite well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Works great, easy setup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup. The best picture and tv that I’ve owned. Love the voice activate to get the shows I want. I have recommended to my family and friends

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jbbl,

      Thank you so much for your review! We’re happy that you’re enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that the setup was easy and that you’re loving the picture quality and voice activation features. Your recommendation to family and friends means a lot to us.

      If you ever have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    True to life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this TV because I had never owned an Insignia product before. But from noticing how well packaged the item was in the box to the picture and sound itself, I am now a believer. I am very impressed with this TV. The colors jump out at you and are true to life. I bought this TV as a second unit to watch football alongside my larger one. I have found myself focusing on this one more than my bigger TV on several occasions. From the color of the grass to the uniforms on the players, it feels like you're actually there live. I don't think anyone would be disappointed with this TV, no matter how you plan to use it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoeC! Thank you for sharing your positive experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're impressed with the picture and sound quality, and that it has exceeded your expectations. Your detailed feedback about the vibrant colors and immersive experience is much appreciated. If you have any other thoughts or need assistance, feel free to reach out. Enjoy watching your football games! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Small remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Response slow when changing channels. I had a hard time with the remote. It took me a long time to figure out how to move the cursor because I didn’t see any arrows. FYI-“senior” used to seeing labels. Also the remote is small. I had a problem with the settings button that I use to put on the timer. All of a sudden it wouldn’t work for me and I don’t know what I did to cause that. I kept pressing all the buttons randomly and eventually on second night I got back the list when hitting the settings button. Good for the price - using in bedroom just before sleep.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback, Installation. We're sorry to hear about the difficulties you've experienced with the remote for your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We understand how frustrating it can be when the response is slow and the remote is not intuitive, especially without labeled arrows.

      For the settings button issue, it might help to check if the remote needs new batteries that could improve its responsiveness. If the problem persists, our customer support team is here to assist you further.

      We're glad to hear that despite these issues, you find the TV good for the price and suitable for your bedroom. If you have any other questions or need additional help, please don't hesitate to reach out. Thank you for your patience and understanding. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Insignia 32 " tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and good quality for the price, easy to set up and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No Spectrum APP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture and volume. Was surprised to find out that it did not have an app for a local cable company and I had to use an external device in order to watch it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my salon suite and it’s been amazing! Clients love it and so do I! Best quality for the cost and easy to install and set up, even for me who isn’t tech savvy. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great price for an extra tv in my basement.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re glad to hear that setup was easy and that you found the TV to be a great value for your basement. It’s always rewarding to know our products are adding convenience and enjoyment to your space.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value! Easy set up and very nice smart features

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you're enjoying the great value, easy set up, and very nice smart features of your Insignia product. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works good for laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I already have a TV and every room, this is just used as a monitor and works pretty good for what we use it for. All the screaming stuff seems to work, but since we have another television like 5 feet away, we never use it lol other than for the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV is clear and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is clear and easy to use, exact fit in my bookcast so looks like it belongs

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you find the picture quality clear and the setup user-friendly. We designed our TVs to seamlessly fit into your space, so we’re glad it looks like it belongs in your bookcase. If you have any further questions or need assistance, feel free to reach out. Enjoy your viewing experience! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great replacing a 20 year insignia tv that still works but was 17 inch vs 32 inch in same basic area. It’s only been installed 2 months see if it will last 20 years so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little tv for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tv has been just what the doctor ordered! It is working out perfectly. Very easy to operate and picture and sound are perfect. Very satisfied with my purchase. Would definitely purchase from Best Buy again and will! A+++ Insignia is the way to go!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. We bought to replace an older “extra” TV. We are using with our fioptics service app to view our programming and for gaming for grandchildren when they visit. And, price was budget friendly with great quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    good tv for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly nothing wrong. It is great for the room. pictures is clear and setting is easy and it is good to use with gaming system

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Saad,

      That's wonderful to hear! I'm glad your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is working perfectly and meeting your needs. It's great to know that the picture is clear, the setup was easy, and it's good for gaming. If you have any questions or need any assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

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