Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- |
- SKU:
- 6495086
Customer reviews
Rating 4.6 out of 5 stars with 2536 reviews
(2,536 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my bedroom. Love that it’s a smart tv and has all the apps needed. I had not bought a new tv in over 13 years and very pleased with all the perks and clarity of the picture. Sound is very clear as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Miri! Thank you for your feedback on the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you are pleased with the product. Your satisfaction is our top priority. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Ez setup good picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ez to setup and picture is great. Wireless capabilities are great and is easy to configure.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Not disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is very easy. Samsung always has a good clear picture Definitely would recommend and the price was worth it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you found the setup very easy and that you are impressed with the clear picture quality of your Samsung TV. It's great to know that you would recommend it and that you feel the price was worth it. Your satisfaction is important to us, and we are glad our product has met your expectations.
Keith | Insignia Support
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Great for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter needed a new tv for her room. Great tv for the price. Responsive and easy to use!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Legendofzach! We're delighted to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is a great fit for your daughter's room. It's wonderful to know that you find it responsive and easy to use. Your satisfaction is very important to us, and we appreciate your support! Jeth | Insignia Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Fire TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very easy to navigate between apps.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the excellent quality and ease of navigation between apps. It’s always great to know that our products are delivering a smooth and user-friendly experience. We appreciate your support and are happy to be part of your setup. – Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV for the price. Couldn't go wrong.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't quit sure what I was getting. Originally I had wanted to buy just the plain 32" TV. Really didn't need a smart TV since I have a Roku. But i needed three HDMI ports. Glad I got this one. Amazing to have everything in one place. And Alexa helps. When it scanned for live TV I received more ;channels than I did with my previous TV, but using the same antenna. Got channels I never had before and got back some I had lost. Great fun playing with the various functions and see how they work. I like having the overlay on the video I am watching so I can see exactly what the picture will look like once I tweeted it. Also enjoyed being able to name on my inputs so I can tell Alexa to switch to Roku, or Blu-ray, etc. The TV speakers are good, better than I expected since some reviewers didn't like them. However I did connect a soundbar so I could get all that was possible out of it. Had some trouble getting it set up, but managed to get it done. Haven't tried using headphones yet, but will soon. Picture quality is very good. Like the idea of two settings controls. One is basic, the other more detailed minded. Overall it is a great product. Will recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
True to life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to purchase this TV because I had never owned an Insignia product before. But from noticing how well packaged the item was in the box to the picture and sound itself, I am now a believer. I am very impressed with this TV. The colors jump out at you and are true to life. I bought this TV as a second unit to watch football alongside my larger one. I have found myself focusing on this one more than my bigger TV on several occasions. From the color of the grass to the uniforms on the players, it feels like you're actually there live. I don't think anyone would be disappointed with this TV, no matter how you plan to use it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoeC! Thank you for sharing your positive experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're impressed with the picture and sound quality, and that it has exceeded your expectations. Your detailed feedback about the vibrant colors and immersive experience is much appreciated. If you have any other thoughts or need assistance, feel free to reach out. Enjoy watching your football games! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my salon suite and it’s been amazing! Clients love it and so do I! Best quality for the cost and easy to install and set up, even for me who isn’t tech savvy. 10/10 recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect budget TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features works seamlessly. Great resolution and sounds
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great review of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear you're enjoying the seamless performance, impressive features, and strong resolution and sound quality. It’s always great to know when a product delivers excellent value at a budget-friendly price.
We appreciate you taking the time to share your experience—enjoy your new TV! Ivy | Insignia Support
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Works great, easy setup
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy setup. The best picture and tv that I’ve owned. Love the voice activate to get the shows I want. I have recommended to my family and friends
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jbbl,
Thank you so much for your review! We’re happy that you’re enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that the setup was easy and that you’re loving the picture quality and voice activation features. Your recommendation to family and friends means a lot to us.
If you ever have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Great second TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. We bought to replace an older “extra” TV. We are using with our fioptics service app to view our programming and for gaming for grandchildren when they visit. And, price was budget friendly with great quality!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Carl, thank you for taking a moment to share your comments with us. It's wonderful to hear that you found a budget-friendly option without compromising on quality. We hope that you enjoy your new television! We’re here to serve you anytime. Thank you for choosing us and have a great day. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
No Spectrum APP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great picture and volume. Was surprised to find out that it did not have an app for a local cable company and I had to use an external device in order to watch it.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great replacing a 20 year insignia tv that still works but was 17 inch vs 32 inch in same basic area. It’s only been installed 2 months see if it will last 20 years so far so good
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Insignia FireTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thrilled with my Insignia Fire TV from Best Buy, especially snagging it at half off! Perfect addition to my garage setup. Easy to use, great picture quality, and the price was unbeatable. Best Buy's deal made this purchase even sweeter. Highly satisfied customer!
I would recommend this to a friend Rated 4 out of 5 stars
Small remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Response slow when changing channels. I had a hard time with the remote. It took me a long time to figure out how to move the cursor because I didn’t see any arrows. FYI-“senior” used to seeing labels. Also the remote is small. I had a problem with the settings button that I use to put on the timer. All of a sudden it wouldn’t work for me and I don’t know what I did to cause that. I kept pressing all the buttons randomly and eventually on second night I got back the list when hitting the settings button. Good for the price - using in bedroom just before sleep.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback, Installation. We're sorry to hear about the difficulties you've experienced with the remote for your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We understand how frustrating it can be when the response is slow and the remote is not intuitive, especially without labeled arrows.
For the settings button issue, it might help to check if the remote needs new batteries that could improve its responsiveness. If the problem persists, our customer support team is here to assist you further.
We're glad to hear that despite these issues, you find the TV good for the price and suitable for your bedroom. If you have any other questions or need additional help, please don't hesitate to reach out. Thank you for your patience and understanding. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Like it enough to buy a 2nd one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller TV, fits on my dresser, sound is good ( not tinny or garbled), and it has a really clear picture. I've never been a fan of the Alexa remote and prefer having number buttons but since we're are slowly converting over to drop cable, the Alexa remote actually does make it a lot easier to navigate through different screens and apps. It has voice view ( audio description for the blind) that actually will walk you through how to use the remote and what buttons are which ( blind family member) and the voice is actually decent ( a lot aren't ). There are tons of channels and we haven't found a streaming service that we can't add the app for. We are still figuring out all the different features and we haven't found all the settings options yet but we like it enough that we're getting a second smaller insignia fire tv for a different bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
good tv for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly nothing wrong. It is great for the room. pictures is clear and setting is easy and it is good to use with gaming system
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Saad,
That's wonderful to hear! I'm glad your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is working perfectly and meeting your needs. It's great to know that the picture is clear, the setup was easy, and it's good for gaming. If you have any questions or need any assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV is clear and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is clear and easy to use, exact fit in my bookcast so looks like it belongs
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you find the picture quality clear and the setup user-friendly. We designed our TVs to seamlessly fit into your space, so we’re glad it looks like it belongs in your bookcase. If you have any further questions or need assistance, feel free to reach out. Enjoy your viewing experience!
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Insignia 32 " tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv and good quality for the price, easy to set up and great picture.
I would recommend this to a friend Rated 4 out of 5 stars
Remote control damaged.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great; however the remote control back had a chip on the end and does not close like it should. I went on line and they said if I send it back, they will replace it. It is working, just does not snap to close like it should. I was hoping for a new remote placement and could still use the old one until I receive the new one, then I would send the damaged one back. If I send damaged one back, I cannot use the TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you think the TV is great, and we appreciate you sharing your experience with the remote control. It's wonderful to see your proactive approach in finding a solution, and we’re confident that your feedback will help us improve our products. Enjoy your viewing experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086



















