Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- |
- SKU:
- 6495086
Customer reviews
Rating 4.6 out of 5 stars with 2498 reviews
(2,498 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the picture quality and ease of use of the 32" Class F20 Series LED Full HD Smart Fire TV. Many also appreciate its affordability and the convenience of its smart TV features. While some users experienced issues with the remote control and occasional software problems, the positive feedback on picture quality and ease of setup outweighs these concerns. The lightweight design was also frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Rated 4 out of 5 stars
Small remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Response slow when changing channels. I had a hard time with the remote. It took me a long time to figure out how to move the cursor because I didn’t see any arrows. FYI-“senior” used to seeing labels. Also the remote is small. I had a problem with the settings button that I use to put on the timer. All of a sudden it wouldn’t work for me and I don’t know what I did to cause that. I kept pressing all the buttons randomly and eventually on second night I got back the list when hitting the settings button. Good for the price - using in bedroom just before sleep.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback, Installation. We're sorry to hear about the difficulties you've experienced with the remote for your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We understand how frustrating it can be when the response is slow and the remote is not intuitive, especially without labeled arrows.
For the settings button issue, it might help to check if the remote needs new batteries that could improve its responsiveness. If the problem persists, our customer support team is here to assist you further.
We're glad to hear that despite these issues, you find the TV good for the price and suitable for your bedroom. If you have any other questions or need additional help, please don't hesitate to reach out. Thank you for your patience and understanding. - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale. I had bought one Insignia product before and it worked well so I decided to try the television. I use it basically for a monitor. I was viewing some pictures from my phone yesterday and they look great. Better than trying to see on a small screen. It has been connected to a Xbox and had a good display also.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, RichardP! We're glad to hear that you're enjoying your Insignia™ 32" Smart Fire TV and that it works well as a monitor. Happy viewing!
- Shiela | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Another great open box value from BB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I snagged this online as an open box "excellent" product, as I have had great luck with BB when purchasing these. However, this was the first online experiment with a product where I could not see the box condition etc. in person. This showed up by FedEx with free delivery on a Saturday just 48 hours after I ordered with a perfect box. I opened the unit and everything was absolutely pristine, the remote and legs were still in their plastic baggies and the plastic "peelcoat" was still intact on the TV bezel. This is my third Insignia Fire TV and by catching this on sale, plus the open box discount, it came in delivered with tax at less than half of the full retail price. Oh and don't worry about 1080 "full HD" resolution, unless you are sitting three feet away, I think 4K is a waste of money for a 32" screen. Last point - BB has updated the remote to include now a Peacock button and removed Disney and Hulu. As a Peacock subscriber, that's a nice touch.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Size
Rated 5 out of 5 stars
Good Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a bedroom. Good picture and sound. Easy to set up. Would recommend for this size TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good tv and price when on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture....setup option menu not so good. Lacks detail controls.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your feedback! It's good to hear you're enjoying the picture quality of your Insignia TV. We understand your comments about the setup option menu lacking detailed controls. We appreciate this insight as we continually look for ways to improve our user experience. - Carl | Insignia Products
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv, great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia is the only brand of smart tvs that I buy. This is another great quality one! I ordered it online and it was ready for pick up same day. Lightweight to carry, good picture, and downloaded all my apps from my other tv so setup was super quick!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Works great, easy setup
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy setup. The best picture and tv that I’ve owned. Love the voice activate to get the shows I want. I have recommended to my family and friends
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jbbl,
Thank you so much for your review! We’re happy that you’re enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that the setup was easy and that you’re loving the picture quality and voice activation features. Your recommendation to family and friends means a lot to us.
If you ever have any questions or need further assistance, feel free to reach out. Enjoy your viewing experience! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TV is clear and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is clear and easy to use, exact fit in my bookcast so looks like it belongs
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you find the picture quality clear and the setup user-friendly. We designed our TVs to seamlessly fit into your space, so we’re glad it looks like it belongs in your bookcase. If you have any further questions or need assistance, feel free to reach out. Enjoy your viewing experience!
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
No Spectrum APP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great picture and volume. Was surprised to find out that it did not have an app for a local cable company and I had to use an external device in order to watch it.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Just right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just the right size for my space and it has a great picture.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We're delighted to hear that it is just the right size for your space and that the picture quality meets your expectations. Your review is greatly appreciated and helps us continue to offer quality products. Ivy | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for my space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great sound! No need for a sound bar!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello FrancesP, your feedback brightened our day! We're delighted you loved our Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV. We look forward to serving you again. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
Loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my bedroom. Love that it’s a smart tv and has all the apps needed. I had not bought a new tv in over 13 years and very pleased with all the perks and clarity of the picture. Sound is very clear as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Miri! Thank you for your feedback on the Insignia™ - 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you are pleased with the product. Your satisfaction is our top priority. If you have any questions, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
True to life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to purchase this TV because I had never owned an Insignia product before. But from noticing how well packaged the item was in the box to the picture and sound itself, I am now a believer. I am very impressed with this TV. The colors jump out at you and are true to life. I bought this TV as a second unit to watch football alongside my larger one. I have found myself focusing on this one more than my bigger TV on several occasions. From the color of the grass to the uniforms on the players, it feels like you're actually there live. I don't think anyone would be disappointed with this TV, no matter how you plan to use it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoeC! Thank you for sharing your positive experience with the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're impressed with the picture and sound quality, and that it has exceeded your expectations. Your detailed feedback about the vibrant colors and immersive experience is much appreciated. If you have any other thoughts or need assistance, feel free to reach out. Enjoy watching your football games! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
True 1080p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried TCL and Hisense 32" Android TV, they are actually 720p only not of claimed 1080p. This Insignia 32" is truly 1080p and image is super sharp when I use it for RDP (MS remote desktop). Now I can lay in sofa and do computing, and watch TV too! Cannot be happier. I love Fire TV, because all side loaded apps are showing on the home screen unlike Android/Google TV.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Buy with great Features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on this one. So far so good it’s a great buy if you’re looking for a nice TV with features built in at a low cost.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you are satisfied with your purchase and find it to be a great value. It's wonderful to know that the TV's built-in features and affordability have met your expectations. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV for a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect in every way. I purchased it for my basement where I work out and do lots of projects. The picture quality is excellent and so is the sound. I am very happy with this Insignia TV and what a great price!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MrsH,
We’re so glad to hear you’re loving your new Insignia TV! It’s awesome to know it’s found a home in your basement workspace and is delivering both great picture and sound while you tackle your projects. We aim to offer quality and value, so your satisfaction means a lot to us. Patricia | Insignia Support
- Pros mentioned:Smart tvCons mentioned:Response time
Rated 4 out of 5 stars
Good, but remote slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV on sale, but I would have probably bought it even if it wasn’t. It is the perfect size for my bedroom and a great addition. The screen is very clear. The reason why I rate it 4 is because the reaction time between pressing buttons on the remote and the action on the tv itself. Otherwise a good purchase
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great affordable tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was setting up a small home gym and wanted to be able to stream youtube and my cable provider's stream app while not taking up too much space in the room. This tv did so perfectly with lots of features and easy setup for a low price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an inexpensive TV, but we feel the picture quality is very good for the price. We use this as a bedroom TV, so it doesn't get a huge amount of use, but we do watch movies and YouTube, as well as other similar things. I think it's pretty up to date with features and tech.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, RobertL! We're glad you're enjoying the picture quality and features—sounds like it's the perfect fit for your bedroom setup!
— Shiela | Insignia Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
A great smaller TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is quite easy to set up after taking it out of the box. I love the picture and the sound on it too. The screen savers that are offered are great, especially the kitty one. The voice recognizer also hears my commands and requests quite well
I would recommend this to a friend



















