Customer Ratings & Reviews
- Model:
- NS-32F202NA23
- |
- SKU:
- 6495086
Customer reviews
Rating 4.6 out of 5 stars with 2523 reviews
(2,523 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 32" Class F20 Series LED Full HD Smart Fire TV, especially praising its picture quality and ease of setup. Many also appreciate the size and connectivity options. However, some customers have noted issues with brightness and missing parts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The online purchasing process was straightforward and easy to navigate, and the curbside pickup was incredibly convenient and saved me time. An employee quickly brought the items to my car and loaded them with a friendly attitude. Overall, it was a seamless and pleasant experience. Very pleased with the performance and quality of the TVs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, FullMoon! We're thrilled to hear that your purchasing experience was seamless, from easy online navigation to convenient curbside pickup. It’s great to know our team was friendly and efficient in helping you get your new Insignia™ TV. We're also glad you're pleased with its performance and quality! Thanks for choosing Insignia™—we truly appreciate your support! Ivy | Insignia Support
Rated 4 out of 5 stars
So far so good however...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box yet when taking it out of the box everything looked like it was new as the plastic wrap was still intact from the MFR. After hooking it all up adding Roku and a OTA antenna doing a channel scan etc., things worked great, picture looked good, sound was okay so added a sound bar improving things overall. Yet a few times since purchasing there have been a few issues with viewing like no picture yet it had sound. So after reading several posts in various places people said they had the same issues and to fix it you have to unplug power for 5 minutes or more to reset it. I did that and no issues since. However I'm worried about longevity, we don't use it that much as it's a bedroom TV. I hope it lasts at least a few years, only time will tell.
I would recommend this to a friend- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great replacing a 20 year insignia tv that still works but was 17 inch vs 32 inch in same basic area. It’s only been installed 2 months see if it will last 20 years so far so good
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Good picture quality. Excellent value.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Pro16! We're glad to hear that the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV offers an easy setup, great picture quality, and excellent value. Sounds like a fantastic choice! We appreciate your support. Tine | Insignia Support
- Pros mentioned:Picture quality, Setup ease
Rated 4 out of 5 stars
Quick Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well , setup easy. Works well as an extra TV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the setup was easy and that the TV is working well as an additional screen. It’s great to know it’s providing the convenience and performance you were looking for. We appreciate your support and hope it continues to serve you well.
Keith | Insignia Support
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
good tv for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly nothing wrong. It is great for the room. pictures is clear and setting is easy and it is good to use with gaming system
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Saad,
That's wonderful to hear! I'm glad your Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV is working perfectly and meeting your needs. It's great to know that the picture is clear, the setup was easy, and it's good for gaming. If you have any questions or need any assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Insginia is fast and reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv in the price range, this is ideal for smaller rooms and good tv for casual watching.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your excellent feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you find it the best TV in its price range and ideal for smaller rooms and casual watching. Your satisfaction is our top priority, and we're delighted that our product is meeting your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Great second TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. We bought to replace an older “extra” TV. We are using with our fioptics service app to view our programming and for gaming for grandchildren when they visit. And, price was budget friendly with great quality!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Carl, thank you for taking a moment to share your comments with us. It's wonderful to hear that you found a budget-friendly option without compromising on quality. We hope that you enjoy your new television! We’re here to serve you anytime. Thank you for choosing us and have a great day. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. It was easy to set up and has a beautiful picture. I’ve had it for about a year and it still works great!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback! We're delighted to hear that you love the TV and found it easy to set up. It's great to know that the picture quality remains beautiful and that it's still working great after a year. Your satisfaction is important to us, and we appreciate you sharing your positive experience.
- Carl | Insignia Products
Rated 5 out of 5 stars
Great investment!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. Both the price and the quality of the TV has been an asset. So glad I made this purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you consider it a great investment and that both the price and quality have been beneficial for you. If you have any more thoughts or experiences to share, we'd love to hear them! Enjoy your new TV! |Angelica| Insignia Producst|
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale. I had bought one Insignia product before and it worked well so I decided to try the television. I use it basically for a monitor. I was viewing some pictures from my phone yesterday and they look great. Better than trying to see on a small screen. It has been connected to a Xbox and had a good display also.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, RichardP! We're glad to hear that you're enjoying your Insignia™ 32" Smart Fire TV and that it works well as a monitor. Happy viewing!
- Shiela | Insignia Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Just right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just the right size for my space and it has a great picture.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. We're delighted to hear that it is just the right size for your space and that the picture quality meets your expectations. Your review is greatly appreciated and helps us continue to offer quality products. Ivy | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV for the price. Couldn't go wrong.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't quit sure what I was getting. Originally I had wanted to buy just the plain 32" TV. Really didn't need a smart TV since I have a Roku. But i needed three HDMI ports. Glad I got this one. Amazing to have everything in one place. And Alexa helps. When it scanned for live TV I received more ;channels than I did with my previous TV, but using the same antenna. Got channels I never had before and got back some I had lost. Great fun playing with the various functions and see how they work. I like having the overlay on the video I am watching so I can see exactly what the picture will look like once I tweeted it. Also enjoyed being able to name on my inputs so I can tell Alexa to switch to Roku, or Blu-ray, etc. The TV speakers are good, better than I expected since some reviewers didn't like them. However I did connect a soundbar so I could get all that was possible out of it. Had some trouble getting it set up, but managed to get it done. Haven't tried using headphones yet, but will soon. Picture quality is very good. Like the idea of two settings controls. One is basic, the other more detailed minded. Overall it is a great product. Will recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Insignia FireTV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thrilled with my Insignia Fire TV from Best Buy, especially snagging it at half off! Perfect addition to my garage setup. Easy to use, great picture quality, and the price was unbeatable. Best Buy's deal made this purchase even sweeter. Highly satisfied customer!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Like it enough to buy a 2nd one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller TV, fits on my dresser, sound is good ( not tinny or garbled), and it has a really clear picture. I've never been a fan of the Alexa remote and prefer having number buttons but since we're are slowly converting over to drop cable, the Alexa remote actually does make it a lot easier to navigate through different screens and apps. It has voice view ( audio description for the blind) that actually will walk you through how to use the remote and what buttons are which ( blind family member) and the voice is actually decent ( a lot aren't ). There are tons of channels and we haven't found a streaming service that we can't add the app for. We are still figuring out all the different features and we haven't found all the settings options yet but we like it enough that we're getting a second smaller insignia fire tv for a different bedroom.
I would recommend this to a friend Rated 4 out of 5 stars
Remote control damaged.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great; however the remote control back had a chip on the end and does not close like it should. I went on line and they said if I send it back, they will replace it. It is working, just does not snap to close like it should. I was hoping for a new remote placement and could still use the old one until I receive the new one, then I would send the damaged one back. If I send damaged one back, I cannot use the TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you think the TV is great, and we appreciate you sharing your experience with the remote control. It's wonderful to see your proactive approach in finding a solution, and we’re confident that your feedback will help us improve our products. Enjoy your viewing experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-32-class-f20-series-led-full-hd-smart-fire-tv/6495086.p?skuId=6495086
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value for money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this TV for bedroom. Great quality and very easy to use. Love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We are delighted to hear that you find the TV to be of great quality and very easy to use. It's wonderful to know that you love it. Your satisfaction is important to us, and we are committed to providing products that meet your needs and expectations.
Keith | Insignia Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Kids tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for what it is. Perfect size for a looks room
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value of money recommended to other must consider this product
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy set up. Excellent value for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steven! Thank you for your feedback! We're thrilled to hear that you're enjoying the great picture quality and easy setup of the Insignia™ 32" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that you find it to be an excellent value for the price. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|



















